Jack in the Box in Richmond

“Super friendly staff! This is the best JITB around and we can always depend on their fast friendly service and quality and care in their food!! Jay and Vanessa are so friendly and always take great care of us. It's nice to know that we get home with everything we ordered including our sauces!“

“Our one stop shop for door dash! If I forget something to add to my order and the politely gave it me with extra condiments. They really took their time to listen and fix my hiccup on my end. Super friendly. And i love back in the box. Busy work schedule calls for only door dashing from jack in the box!“

“I’d like to give a big shout to one of your employees, Saraeya! Great customer service and she even gave me a free drink cuz I didn’t have much money. She was holding down the front counter, drive thru and was cleaning up in the dining room. It sounded like she had some rude or impatient customers earlier in the day. The service industry is rough at times no doubt! But keep your chin up and keep smiling no matter who or what comes your way!“

“Food from Jack is usually excellent. Ordered a Bacon Double Smash meal but when I got home the burger box had a Bacon Ultimate Cheeseburger in it. They were not busy at all, I was the only guest inside the building at the time so there should not have been such a mistake. Will check my entire order thoroughly at this location from here on out.“