“I quit going to this location 6/7 Mths ago because of an employee who was one of the rudest people I’ve come across in customer service! I’ve been in retail Management most of my life.I stopped by on 12/7 in drive through and was helped by Andy, who was extremely helpful and polite! I understand that other “problem employee”, was no longer there because of said issue. I’m giving them another shot thanks to Andy’s helpful disposition!“
“Melva, is the best late shift worker you all have, she is amazing. She was so professional so speedy with our order. Very personable, was very attentive to what we asked for, it is few and far between seeing someone care about their position as much as she does. I cannot sing her praises enough, as a person who has worked in the food service industry and knows how little effort can be given to accomplish the tasks given. She is a stand out. We highly recommend her for any management position as she embodies fully what “customer service” is. So thankful and glad she works at our local Jack in the box…..WHILE WE STILL LOVE MELVAToday when arriving at 3AM we were told they were no longer taking orders and we would have to wait until 4AM to order any food. We were the last in line out of two cars we were told to wait a full hour to order. If there is a shift change issue that need to be addressed and maybe who ever made that call needs to be reprimanded, who ever she was she wasn’t Melva and we were highly disappointed.“
“I always say, your take out experience should reflect your dine-in experience when it comes to food quality and customer service. This is what I get every time I come here. Kudos to the morning staff for always greeting their customers with a beautiful attitude.“
“I went there at the dead of the night expecting soggy fries and obvious eye rolls but kids in the drive thru really made my day I didn’t feel like I was being rushed to order or like I was a nuisance they were very nice and down to earth which I love. P.S keep up the good work ?“