Potbelly
$ • Sandwich Shops, Fast Food, SaladAbout Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
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Ms K and the morning crew were amazing and kind. Their customer service was out this world ✨.
I have always had good service at this Potbelly, and they have great food. However, the toaster/oven at this location has not been working properly for some time. The sandwiches are not hot and the bread is not toasted like at other locations. I beg of y’all to please fix it!!
Friendly staff, awesome food thank you Emily i will be back soon.
Hours
| Monday | 8AM - 10PM |
| Tuesday | 8AM - 10PM |
| Wednesday | 8AM - 10PM |
| Thursday | 8AM - 10PM |
| Friday | 8AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | 9AM - 10PM |
Potbelly is a popular sandwich restaurant that offers a variety of food options and generally good service. Many customers appreciate the food, describing it as really good, fresh, and accurate. The atmosphere is often noted as clean and nice, making it a pleasant place to dine. The staff are described as very pleasant, patient, and helpful, with some reviews highlighting well-trained employees and excellent service from managers and team members. One reviewer praised a staff member for making sure their order was correct and for demonstrating great service even during training. Another customer particularly commended a young employee named Joel, who managed a busy day with professionalism and calmness, providing outstanding service.
However, there have been some issues. At this location, the toaster/oven has not been working properly, resulting in sandwiches not being toasted or hot as they should be. Some customers experienced poor service, with staff ignoring questions or not creating a welcoming environment, especially for first-time visitors. There was also a negative experience when a favorite sandwich was removed from the menu, leading to disappointment, especially for those who cannot eat pork. On a busy holiday evening, only one employee was working, but they handled the situation well, keeping cool and serving customers efficiently. Overall, Potbelly is appreciated for its good food and friendly staff, though some operational and menu issues remain.