Sonic Drive-In in Denton

“I asked for someone who was not sight impaired to come and help me download the app because when it came to, I am not a robot, it made me prove it too many times and did not accept my picks of pics. I had to download the app because the TV ad I saw for the discount of half price shake when you buy one was not available unless you ordered it through the app. The girl came out, overcame the obstacles And jumped through the electronic hoops that would take me way too long and make me lose my patience.

Parking: I'm laughin' a li'l bit because while it's free parking, it's not free parking, bcoz if you're parking in a space, they do expect you to buy some food because it's a drive-restaurant , with individual menu boards and speakers per parking space, so you kinda hafta....

Wheelchair accessibility: There are a couple of handicap spots, a couple of ramps to get up on the sidewalk to go enjoy the small shaded patio dining area“

“I visited during happy hour from 2pm to 4pm, when soft drinks are half price.
It seems that window orders were down, and there were a lot of cars waiting to order. I had a mobile order, so the wait was long, but I was able to receive the food I ordered. The staff seemed to be having a hard time going to the car and handwriting the order. The staff did not complain even though it was hot outside and responded with a smile even though it was difficult. The staff were very nice. 5 stars for the service staff! !
I will come again to buy Sonic food.“

“I just went to the sonic on loop 288. I just wanted to give the carhop saila a big shoutout. She was very sweet and very kind. She was filled with enough joy to share to others. I continued to sit and eat and the energy still remains. Definitely the kind of person to turn a bad day to a great one !“

“Stopped by today and had a great experience! My food came out hot and fresh, my drink was made exactly how I ordered it, and the service was fast even though they were busy. The staff was friendly and had a positive attitude. It’s nice to go somewhere that gets your order right and treats customers well. Definitely one of the better Sonic locations, and I’ll be back!“

“UPDATE: This management team yet again proves to be customer focused. This is why I Sonic here. Thank you!
Previously Reviewed....
I had an order mix up and received the wrong items. This will happen from time to time and they didn't choose me because of a bad hair day or anything. I politely brought it to their attention. Immediately the manager was at my car apologizing and making things right. It reminded me of customer service how it used to be when customer satisfaction was goal number one. They keep a customer as a result.“

“I don’t usually expect much from Sonic—I’ve eaten here every so often since I was a kid, and I’ve always appreciated it for a cheap breakfast, decent food, and affordable prices. Tough crowd asnI read through the previous comments.

But I wanted to give a shout-out to Teran this morning. While taking my order, I could see her multitasking and delivering another order to a car, while still getting my order right and making sure she had all the details. She was basically a one-woman team at the time, but was still incredibly polite and kind throughout the whole interaction.

The food came out piping hot, the coffee was good, and the customer service was genuinely appreciated, especially early in the morning.“