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“Wonderfully delightful customer service. My cup of chicken noodle soup from the drive through was mostly broth. It's usually much more substantial. We decided to go in and eat and add some rotisserie chicken to the cup as leftovers tomorrow. I would have been disappointed if my kid noticed after we got home and unloaded the groceries. Overall excellent experience, but that might be something to guarantee doesn't happen in the future.“
“I had a wonderful visit at Panera Bread thanks to an exceptional employee named Nina. She truly went above and beyond during our visit. She made sure the restaurant was spotless, and she made sure we had everything we needed—checking on us multiple times, bringing us to-go boxes without us even having to ask, and maintaining a cheerful, friendly, and genuinely helpful attitude the entire time.
Nina made our experience memorable, and her outstanding service is a perfect example of what great customer care should look like. Panera is lucky to have her!“