Marco's Pizza in Houston

“I called for delivery and spoke with Jesus. He was very professional and very kind. There was some interference in the line which caused some difficulty understanding each other. When I became a bit frustrated Jesus remained composed and respectful. When he showed up as the delivery driver he called me and took directions very well and patiently, even after driving a full circle around the pond due to my mistake. He informed me that the store was short staffed so he took the initiative to deliver my order himself. Jesus went above and beyond to ensure my satisfaction even when I …..admittedly….. was a bit difficult. He showed up with a smile and never once was less than respectful and polite. I will be asking for him every time I place an order at this location moving forward.“

“The chain is good, but this particular location really disappointed me. There are underage teenagers working they are working, not in good work habits the pizza dough. Everything was undercooked not disappointed at all even though I love your cheese bread“

“My partner and self at my work have ordered from this location--We are Always treated as important and always get fresh and good food!!-their delivery staff is always the Best at Customer Service--Cant say enough good about this shop, except TRY IT! You will not be disappointed!!“

“I placed an online order directly from the website, the order was transferred to door dash because the restaurant was busy. My experience with door dash was horrible. However I contacted the restaurant and spoke with Vince about not receiving my order, he stated that he would make it fresh and personally deliver it, and he did!!!When I received the order everything was hot and fresh!! I will definitely be ordering for this location again“

“I go here every Tuesday for the BOGO deal and never have issues. I just ordered 40 XL pizzas for last weekend and the order was all correct and done on time! Will definitely keep coming here and recommending this place to all my friends for all parties big and small 🙌“

“This location is within walking distance from our neighborhood, and while we usually order delivery, I decided to pick up our order today. Upon entering, I was immediately hit by a strong body odor that lingered throughout the space. It left a negative impression regarding the personal hygiene of the staff preparing the food.
We truly enjoy your pizzas and want to continue supporting your business. Please ensure the environment remains clean and welcoming so we can keep having great experiences.“

“Very nice staff. My family loves Marcos and love even more having a location close by. The staff is always kind. Not sure the young ladies name that very clearly knows her stuff, but she was so kind and patient despite being needed everywhere all at once.“

“First time trying it and I really liked the pizzas and the chocolate cinnamon dessert. Not as much sauce as most places it seems but lots of cheese and toppings and flavor was good. A little pricey but when trying to please everyone and ordering some with multiple toppings instead of the single toppings what isn't but probably on par with other chains. Only issue was I only received 1 out of 3 sauces I had ordered because I assumed my fault that they put them all in the pizza boxes like they said and only 1 was.

Overall I'll give them another go and they may become one of, if not, my go to place for pizza. Still need to try their subs, calzones and other offerings in the future and see how those are.“

“Today was our first time ordering from this location and we definitely will be coming here from now on. We ordered the XL Deluxe and it was DELICIOUS. The customer service here was AMAZING! Kudos to both of the young men who waited on us and and prepared our order❤️❤️❤️“

“I am not from this area, but we ordered 11 pizzas for a party on a Sunday when most other nearby places were closed.
The pizzas were delivered on the dot by a friendly driver. The pizzas themselves were loaded up with toppings and deliciously fresh. Guests kept asking me for the Marcos location. I would not hesitate to order again when in the area. Thank you for serving my party well.“

“Walked in to pickup a pizza and Marlene was a breath of fresh air. Quickly had my pickup order ready, took the time to explain all the promotions and invited me back to come in anytime! And ofcourse the pizza is delicious. You’ve got a true rockstar on your team!“

“Found out about this spot a few weeks ago and now I only order pizza from here…. Delivery is estimated always keep that in mind. When the driver did arrive a little later than expected he was apologetic but I wasn’t really worried about it because I have a way to heat my food up if it’s cold (never has been) and I order ahead of time. As customers we need to keep in mind that these small businesses are trying their best and we aren’t there only customer.
There’s a comment below that I read and I think their review is a tad bit unfair but hey it is what it is and I hope this pizza place continues to thrive.“

“First of all, yum. Love marcos pizza. Second of all, last night atmosphere was fantastic! Such positive vibes. The ladies, Jaime and Katie , had amazing customer service and were laughing and making the environment so fun. Very enjoyable visit, will definitely visit again now.“

“OMG

I just picked up a pizza 30 minutes ago and it was the best extra large NY pepperoni pizza I’ve ever had. It was perfect. The crust… the marinara …the cheese and the pepperonis were all perfect and the staff was as always super friendly. Thank you so much for that pizza 🍕“

“OMG!!!.. When it comes to Pizza this place is the cat's meow. Prrrt prrt. Man this has got to be some of the best pizza I have ever had it was hot and all the ingredients were fresh and it was cooked to absolute purrfeckshun. I will definitely be back. Trucker approved !!“

“My mom and I brought my two sons in for lunch and Melissa and the Chef(he told us his name and I forgot because I’m terrible with names) were absolutely wonderful! So kind and helpful. He even brought over suckers for the boys to have after their meal. We will definitely be coming back!“

“SHALEENA FOR PRESIDENT!!!! I was struggling to place my order online, as the website presented some barriers today. I called this location and I was greeted by Shaleena, a friendly voice and customer service extraordinaire. She was quick, knowledgeable and friendly. It doesn’t take much in today’s world to do these things, but you’d be surprised at how infrequently you come across them. Shaleena, I hope to cross your path again! Thank you for saving the day, and being tonight’s dinner hero for myself and my family. 🙏🏾“

“For me, it's all about value, and these guys deliver every time. I always order a medium pepperoni, olive, and pineapple pizza for takeout. I place my order, and about 10 minutes later I'm picking it up and heading home to enjoy a delicious pizza. The experience is the same every single time—fast, consistent, and reliable. At around $12, it's hard to beat. Great pizza, great service, and outstanding value. That's why I keep coming back.“

“Got delivery through Door Dash. Marco’s is hands down my favorite pizza now. My husband & I tried another location in College Station and were really happy we did. When we decided on pizza for lunch, we were excited to see if the one near home would be as good. Well it was & is! I had the pepperoni magnifico, he had the all meat. Added cheesy bread and the brownie. All are the best we ever had! So yummy & quick too. We’ll be back for sure“

“I've been to their physical location to get a soda once in awhile when I'm walking home from work I decided to get a pizza oh my f****** god it actually doesn't feel greasy it feels like there's texture and the flavor between each and individual ingredient and as a cook I can honestly say you guys just feta cheese amazing“

“🤗 well,the employee looks like she worked by herself today Sunday around 3:30(texans vs patriots) and she did very good job,considering the circumstances of having more than 6 or 7 customers👏👏👏and then another employee came along and help.very well done !👍👍“