McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours today·

About McDonald's

McDonald's lobby opens at 5 am and closes at 11 pm, offering vegetarian options such as salads, a vegan burger, and soy items. The restaurant has wheelchair accessible entry and provides a good kids' menu, which includes apple slices as an alternative to French fries. However, the experience of dining at McDonald's can be hit or miss - food may be fresh and hot, or stale and old. During this particular visit, the chicken nuggets, fries, and burgers were all satisfactory, and the new chili sauce was enjoyed. The McCafe mocha frappe was also a highlight. The service and food at this location, specifically on I-10 W and Mercury in Houston, were commended.

Recently, customers have noted that while the food is often good and hot, there have been issues such as missing ketchup and napkins with their meals. One customer expressed frustration about being charged for an extra burger unexpectedly, but praised Eduardo for his helpfulness and friendly service, stating he is a reason to return. Additionally, there have been complaints about delays in getting orders, particularly when ordering through the app, with customers noticing chaos in the restaurant during peak times.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

3.1
293 ratings
5
41%
4
11%
3
6%
2
8%
1
34%
Food
3.5
Atmosphere
3.1
Service
3.2

Share your opinion about McDonald's

I have always liked McDonald’s but sometimes depending on where you are...service lacks! Today was that day, not the first time either. Our order was completely wrong. We ordered a bacon, egg & cheese biscuit received an egg McMuffin. We ordered a sausage, egg & cheese biscuit received a sausage biscuit. I should have checked the bag but honestly it’s not my fault the order was completely wrong. 🤨
I was very disappointed, I was ordering when a homeless man came in crying just asking if he could have anything to eat he because he was very hungry,the Manager there Naomi looked at the man with a mean look and said no,It was so sad to see,I wanted to cry.
Good service 👍

Read All Reviews(293)

Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 11PM
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