Potbelly
$ • Sandwich Shops, Fast Food, SaladAbout Potbelly Sandwich Shop
Customers' Favorites
Italian
Potbelly Sandwich Shop Reviews
82 ratings
Share your opinion about Potbelly
friendly staff and fresh made salads and sandwiches. 👍👍👍
My 1st visit was to the one in the downtown tunnels. There were only 2 young ladies on duty so I would encourage them to have more employees working. It took a while to get both my sandwiches, so I wouldn't be inclined to go back again. The sandwiches were good however 😋
Kathy was wonderful! She was quick, friendly, and made my visit smooth and enjoyable. Great service!
Hours
| Monday | Closed |
| Tuesday | 9AM - 4PM |
| Wednesday | 9AM - 4PM |
| Thursday | 9AM - 4PM |
| Friday | 9AM - 4PM |
| Saturday | Closed |
| Sunday | Closed |
Potbelly is a restaurant known for its standard food offerings. However, the service at the tunnel location in downtown Houston leaves much to be desired. Online orders often take longer to fulfill than waiting in line, and mistakes can occur, such as incorrect toppings or substitutions. While the food is good, the long lines and inconsistent service may deter some customers. Despite these challenges, the restaurant remains popular at lunchtime, with plenty of seating available. Visitors have noted that the location can be tricky to find, as many dining options in downtown Houston are underground, making it difficult for tourists. However, some customers have had positive experiences, like meeting dedicated employees who provided great recommendations. This Potbelly location is still worth a visit for those who can navigate the downtown area.