Buffalo Wild Wings in Lubbock

“I am so grateful to sean/shawn the manager over there. I had called in an to go order at 8pm, was running behind schedule, picked it up at 9pm, then finished my drive back home, unpacked, and when I went to open the wings (it had been 2 hours, 11pm, I knew they'd be cold and i was okay with that) the wings were basically dry, the bottom of the wing box had very little sauce to prove it was pretty dry. I had asked for extra wet. Additionally I was disappointed that...when ordering 30 wings, I only recieved x3 2oz cups of ranch. Insult to injury. I was a little irrate in the moment I called. I just wanted to know that a supervisor was willing to hear me out, listen to my problem, and propose a solution to my dissatisfaction.

Sean/Shawn. That man delivered. He gave me a 15 wing credit on my 30 wings order, and that earned a good rating and a return customer. Mistakes happen, and im okay with that so long as there is a redress to the problems. As long as i know Sean/Shawn is working here, ill be back. I hope you read this. Happy Saint Patty's day, and thank you for your effort.“

“My wife and I were new to the area but we love BWW! Our bartender, Patience, was very attentive and very friendly, because of her we had a great time/experience at this location! Food was really good as well! If we are ever in the Lubbock area we will definitely come back!“

“The service was a bit slow. Our waitress didn't come back to check on us until she brought the food. The music playing was rap, which I feel is inappropriate for a place who caters to families with young kids. Perhaps allow that sort of music after 9pm when the families are done coming. The food was great.“