Buffalo Wild Wings in Lubbock

“I am so grateful to sean/shawn the manager over there. I had called in an to go order at 8pm, was running behind schedule, picked it up at 9pm, then finished my drive back home, unpacked, and when I went to open the wings (it had been 2 hours, 11pm, I knew they'd be cold and i was okay with that) the wings were basically dry, the bottom of the wing box had very little sauce to prove it was pretty dry. I had asked for extra wet. Additionally I was disappointed that...when ordering 30 wings, I only recieved x3 2oz cups of ranch. Insult to injury. I was a little irrate in the moment I called. I just wanted to know that a supervisor was willing to hear me out, listen to my problem, and propose a solution to my dissatisfaction.

Sean/Shawn. That man delivered. He gave me a 15 wing credit on my 30 wings order, and that earned a good rating and a return customer. Mistakes happen, and im okay with that so long as there is a redress to the problems. As long as i know Sean/Shawn is working here, ill be back. I hope you read this. Happy Saint Patty's day, and thank you for your effort.“

“We have had this bww location 3 times in the last couple months and it has been fantastic! The food comes out so quick and fresh and the servers are polite.

please please clean your front doors though. So many hand and fingerprints every time we have been. it’s the first thing people see when they walk in.“

“I’m 5 months pregnant so when I don’t like my food I do what every rational woman does and I cry. But Kenzie was fantastic she kept me from crying when I felt my wings were too hard and offered to get me something else. She made me feel so calm and was so nice to me! I hope everyone gets Kenzie as a server she’s truly amazing!!“