Chick-fil-A in Lubbock

“We are from New Mexico and have to travel to Lubbock for grand daughters dr appt. We last were there in February. We went yesterday 6/12/2025 and when we got to chick fil a We walked up to order the sweet girl Elizabeth greeted us and also said I know who yall are yall are from out of town right? We told her yes and I said New Mexico. She said yes I remember yall from a few months ago. Our good was fresh and hot and very good. And the lemonade was outstanding. Thank You Elizabeth for remembering us.“

“I wanted to try the honey pimento chicken that I've seen advertised, it was actually very good... something different. The gentleman that was helping me was so kind and friendly, Blu I think. It was a pleasure, especially for how busy they were! Lunch rush. Thank you!“

“I love coming here with my kids because I know they're going to like the food, and love playing in their play place. The employees are always kind and helpful and they keep it very clean! I love the coloring pages they offer for kids as well as the complementary sanitizing wipes“

“Taylor was so nice. She complemented my daughter‘s pajamas and was so excited to make my coffee for me since I hadn’t had it in a couple of years. It was her first time making it so she was really excited that I enjoyed it!!

It’s not always easy taking a baby out and Taylor made my experience so enjoyable!“

“I cannot say enough positive things about the staff at this CFA. I had to order a lot of food at short notice, and they went above and beyond. The meal was for a family that lost a family member very suddenly. The staff gave them dessert and provided a very sweet note. People, like these guys, restore my faith in humanity. Thank you for your kind, giving hearts.“

“I only use the drive thru which usually has two long lines. Great thing is the wait is not that long since they come to your car and take orders. Employees are friendly and the service is well organized to get the job done. This Chick-fil-A is the only one I visit due to location.“

“The employees are very polite and they have a very high standard, especially with food. Their food is more than up to par tastes good. One employee named Summer was very polite to us, very sweet. I hope her boss sees this review and gives her a compliment 😊“

“Real good food and clean area. It is pricey here. Staff were always smiling and very professional attitude. They have a wonderful sauce you can use on your burgers! Best fries I have ever tasted! They are an excellent part of your order. I suggest you buy an order!“

“>> UPDATE:
A world of difference! The manager Alexander was pleasant and very apologetic for the issues we had prior. We ordered our food and when we got home it was still warm (we live close-by) and it tasted fresh! Fries were good just the way expected! Thank you David & Alexander for a better experience and food!

>> 2-weeks ago Original Post:
My husband ordered for take out and got back home to realize the order was wrong so he ran back out this location.! Came back and it is actually the worst fries and chicken I have ever had from any Chick-fil-A location. The fries were hard and not fresh at all. Chicken nuggets were not tender and tough. I would skip this location and try another one. It took an hour to get food that was NOT eatable anyways. Oh, and the pictures shows an item in my hard fries.“

“Typical chick fil a with good food. Parking is not as friendly to larger vehicles as other chick fil a tho. Had no where to park my RV. Look ahead and make sure you find alternative parking spot before coming in larger cars. A truck pulling a trailer can wipe out a good bit of parking. Situation made worse when they are sitting in the car eatint

Dietary restrictions: Grilled nuggets are gf. But please remember to specify just in case. Fries are gf friendly also“