Customers` Favorites
Customers` Favorites
“Great Friendly Service as soon as we walked in door throughout our visit! ❤️“
Customers` Favorites
“First of all let me say thanks to guy at the counter at lunch July 3rd. He was very nice, wished me happy birthday and was very personable. I'm a chatty people person, and he was a super great guy. The food was great, the service was the best I've witnessed anywhere. Location was clean and very organized. One of THE BEST locations I've been. And I've been to alot across this country. Again. I wish I'd remembered the guys name and could thank him. The service industries need more like you sir.“
Customers` Favorites
“don’t usually take the time to write reviews, but my recent visit to Chick-fil-A was so exceptional that I felt compelled to share—specifically because of the incredible service I received from an employee named Philip. In a world where fast food service is often rushed or impersonal, Philip stands out as a truly rare kind of employee: one who takes pride in his work, genuinely cares about the customer experience, and goes the extra mile with a smile that makes you feel like more than just another order number.
From the moment I walked into the restaurant, I noticed how attentively Philip was interacting with every guest he encountered. He had a calm, composed demeanor, but you could also see how much positive energy he brought to the space. He greeted everyone warmly—using eye contact, a friendly tone, and addressing guests with “sir” and “ma’am” in a way that felt natural and respectful, not robotic or forced. It’s little things like that which make a huge difference.
When it was my turn to order, Philip welcomed me with genuine enthusiasm. He didn’t just rattle off the menu or try to rush me through—I could tell he was actually listening, making suggestions where appropriate, and ensuring I had everything I needed. I asked a few questions about some of the seasonal items, and he was incredibly knowledgeable, taking the time to describe the differences and even shared what some of the more popular choices were that day. He had clearly taken the time to learn not just the products but how to guide guests to the best experience possible.
Once I placed my order, I noticed that Philip didn’t just hand off the next task to someone else—he actually followed through. He made sure my order was accurate, double-checked the packaging, and even brought it to my table personally. That’s the kind of proactive service you might expect at a fine dining establishment—not a quick service restaurant. I was blown away.
But it didn’t stop there. A few minutes later, he came back around to check on me—not in an intrusive way, but just enough to make sure everything was to my satisfaction. He even offered to refill my drink and asked if I needed any sauces or condiments. He did all of this with the same calm, courteous, and upbeat attitude that made the whole experience feel genuinely personal.
It’s rare to find someone in the service industry who combines professionalism, kindness, and efficiency the way Philip does. He wasn’t just doing his job—he was owning it. You could see how much pride he took in representing Chick-fil-A’s values of hospitality, respect, and service excellence. Honestly, if I were in a position to hire for customer service training or team leadership, I would try to recruit Philip on the spot. He’s exactly the kind of person who makes a brand stronger by living out its mission in everyday interactions.
This kind of outstanding service is something I’ll remember, and it’s a big part of why I’ll continue to return to this Chick-fil-A location. Philip made a routine lunch stop into something memorable. He reminded me that great service can brighten someone’s day, and that one person can truly make a difference.
If anyone at Chick-fil-A corporate is reading this: Philip deserves recognition. Whether it’s through a team award, a leadership opportunity, or simply knowing that customers notice and appreciate his hard work—he’s earned it. Keep up the amazing work, Philip, and thank you for setting such a high standard of excellence. The world needs more people like you“
Customers` Favorites
“Very good delicious food..Best chicken…and the cup give a ways are the best pull off and win free food ….and today I saw a celebrity Mr . Mann…“
Customers` Favorites
“Love the Lite Taco, fully loaded with everything you love on a taco. My favorite taco place to eat.“
Customers` Favorites
“I love Costa Vida! Being from Idaho, I was afraid I would never be able to enjoy Costa Vida sweet pork once I moved to Texas. I’m so glad I found this location and it doesn’t disappoint. One meal is reasonably priced and well portioned. I personally love the salads because the cilantro ranch dressing is to die for. Make sure to grab some horchata and chips & guac while you’re at it. The employees were all very nice, quick to prepare our food, and very helpful with any questions. Can’t wait to come back whenever the craving hits!“
Customers` Favorites
“I get delivery through UberEats. It’s always hot and tasty. Sometimes there’s a wait but it is worth it. The portions are big. I disagree with other reviews that say the tenders are small.
The sauce OMG,; it should be a food group.
Is the food full of calories. Of course.
When you crave Southern fried. This is what you want.“
Customers` Favorites
“Great place to go with family and friends.“
Customers` Favorites
“Great new look fast friendly service love the music
Parking: This Sonic has 9 stalls the 3 on the end without the the canopy on top are extra wide for larger trucks and vehicles. There is also a menu where you can put your order in on the patio. Two spots on the far right are for overhead app pick ups.“
Customers` Favorites
“I went to the store on Broad in Mansfield, TX. I would like to say Misty took my order at the drive through today. Today my wife was evaluated with a terminal illness. It was extremely uplifting having Misty being congenial. Misty was extremely courteous and helpful with the menu orders. It’s not often that I would write an evaluation of an employee however Misty has the right attitude working with the public. Please hire more people like Misty. Thank you and God Bless.“
Customers` Favorites
“Sandwiches are always great. I really appreciate the charities the FHS aligns itself with.“
Customers` Favorites
“This is close to me, while not a huge fast food fan I do love their McMuffins.
Staff is truly wonderful, always polite, & have a smile. Their drive thru line moves fairly quickly, they seem to have a really good flow & well oiled team.
I also like how they don't seem to throw everything in the bag where it's all crazy & unwrapped when you open it, y'all know what I mean.
Sometimes the muffin is a bit charred around the edges, more often than it should but that's really my only complaint. I'm always happy with their iced coffee.
I haven't been inside but the drive thru & menuboard always seem clean, often I see them power wash so that's a plus.“
Customers` Favorites
“The coffee was fresh and they was very very professional and polite to me. I’m young and black definitely not used to it especially in Mansfield Texas“
Customers` Favorites
“Ordered the breakfast sandwich, which is actually 2 sandwiches. Lol. It's on Texas Toast with bacon, sausage patties, eggs, lettuce, tomato, purple onions, jalapenos and mayo. Delicious. I inhaled the first one before I took the pic. Lol“
Customers` Favorites
“One of the best Mexican places around and has been my go-to for years. Hands-down better than Chipotle. No extra charge for queso or guacamole and you actually a get good amount of chips compared to Chipotle. I leave full and satisfied every time. Looking for a burrito bowl, burrito, or quesadilla? This is the place.“
Customers` Favorites
“Not very often anymore are fast food employees actually friendly. Luis at the drive-through was all smiles, very friendly, professional, and polite!! Thank you !!!“
Customers` Favorites
“I can’t express how amazing the team here is. I put in my pickup order, and by the time I walked in to get my order, it was ready, and I placed it while in my car. The manager—I did not get his name—let me know an item was missing. I didn’t mind because the order was ready so quickly, and of course they’re always so friendly and have the best customer service, but I just wanted to express how amazing of an experience I just had.“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️Thanks for great customer service... I noticed the car hops cleaning the stalls after customers left, maintaining proper social distancing during Covid-19 thanks & Stay Well 🙋♀️“
Customers` Favorites
“The food at this particular location is excellent! Excellent customer service and very clean establishment. I've have been to other Taco Bueno restaurants the food was cold or unpolite staff. However, this Taco Bueno location is by far the BEST! I will definitely continue to return to this location.“
Customers` Favorites
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“Clean restaurant. Friendly and helpful staff! Tasty burgers!“