Customers` Favorites
Customers` Favorites
“Great Friendly Service as soon as we walked in door throughout our visit! ❤️“
Customers` Favorites
“Very good delicious food..Best chicken…and the cup give a ways are the best pull off and win free food ….and today I saw a celebrity Mr . Mann…“
Customers` Favorites
“This establishment is very traditional, but what truly makes it stand out is the excellent service. It’s a great place to stop by and have a pleasant time. The menu doesn’t change much, but that’s part of its charm—you always know what to expect. If you’re craving good, flavorful chicken, this is definitely the place to go. The consistency, friendliness, and familiar atmosphere make every visit worthwhile.“
Customers` Favorites
“don’t usually take the time to write reviews, but my recent visit to Chick-fil-A was so exceptional that I felt compelled to share—specifically because of the incredible service I received from an employee named Philip. In a world where fast food service is often rushed or impersonal, Philip stands out as a truly rare kind of employee: one who takes pride in his work, genuinely cares about the customer experience, and goes the extra mile with a smile that makes you feel like more than just another order number.
From the moment I walked into the restaurant, I noticed how attentively Philip was interacting with every guest he encountered. He had a calm, composed demeanor, but you could also see how much positive energy he brought to the space. He greeted everyone warmly—using eye contact, a friendly tone, and addressing guests with “sir” and “ma’am” in a way that felt natural and respectful, not robotic or forced. It’s little things like that which make a huge difference.
When it was my turn to order, Philip welcomed me with genuine enthusiasm. He didn’t just rattle off the menu or try to rush me through—I could tell he was actually listening, making suggestions where appropriate, and ensuring I had everything I needed. I asked a few questions about some of the seasonal items, and he was incredibly knowledgeable, taking the time to describe the differences and even shared what some of the more popular choices were that day. He had clearly taken the time to learn not just the products but how to guide guests to the best experience possible.
Once I placed my order, I noticed that Philip didn’t just hand off the next task to someone else—he actually followed through. He made sure my order was accurate, double-checked the packaging, and even brought it to my table personally. That’s the kind of proactive service you might expect at a fine dining establishment—not a quick service restaurant. I was blown away.
But it didn’t stop there. A few minutes later, he came back around to check on me—not in an intrusive way, but just enough to make sure everything was to my satisfaction. He even offered to refill my drink and asked if I needed any sauces or condiments. He did all of this with the same calm, courteous, and upbeat attitude that made the whole experience feel genuinely personal.
It’s rare to find someone in the service industry who combines professionalism, kindness, and efficiency the way Philip does. He wasn’t just doing his job—he was owning it. You could see how much pride he took in representing Chick-fil-A’s values of hospitality, respect, and service excellence. Honestly, if I were in a position to hire for customer service training or team leadership, I would try to recruit Philip on the spot. He’s exactly the kind of person who makes a brand stronger by living out its mission in everyday interactions.
This kind of outstanding service is something I’ll remember, and it’s a big part of why I’ll continue to return to this Chick-fil-A location. Philip made a routine lunch stop into something memorable. He reminded me that great service can brighten someone’s day, and that one person can truly make a difference.
If anyone at Chick-fil-A corporate is reading this: Philip deserves recognition. Whether it’s through a team award, a leadership opportunity, or simply knowing that customers notice and appreciate his hard work—he’s earned it. Keep up the amazing work, Philip, and thank you for setting such a high standard of excellence. The world needs more people like you“
Customers` Favorites
“Love the Lite Taco, fully loaded with everything you love on a taco. My favorite taco place to eat.“
Customers` Favorites
“Great place to go with family and friends.“
Customers` Favorites
“I love Costa Vida! Being from Idaho, I was afraid I would never be able to enjoy Costa Vida sweet pork once I moved to Texas. I’m so glad I found this location and it doesn’t disappoint. One meal is reasonably priced and well portioned. I personally love the salads because the cilantro ranch dressing is to die for. Make sure to grab some horchata and chips & guac while you’re at it. The employees were all very nice, quick to prepare our food, and very helpful with any questions. Can’t wait to come back whenever the craving hits!“
Customers` Favorites
“The food is delicious, the shakes are like old fashioned. tasty fries. And the chocolate cake is amazing“
Customers` Favorites
“I get delivery through UberEats. It’s always hot and tasty. Sometimes there’s a wait but it is worth it. The portions are big. I disagree with other reviews that say the tenders are small.
The sauce OMG,; it should be a food group.
Is the food full of calories. Of course.
When you crave Southern fried. This is what you want.“
Customers` Favorites
“Not very often anymore are fast food employees actually friendly. Luis at the drive-through was all smiles, very friendly, professional, and polite!! Thank you !!!“
Customers` Favorites
“Ordered the breakfast sandwich, which is actually 2 sandwiches. Lol. It's on Texas Toast with bacon, sausage patties, eggs, lettuce, tomato, purple onions, jalapenos and mayo. Delicious. I inhaled the first one before I took the pic. Lol“
Customers` Favorites
“Sandwiches are always great. I really appreciate the charities the FHS aligns itself with.“
Customers` Favorites
“The coffee was fresh and they was very very professional and polite to me. I’m young and black definitely not used to it especially in Mansfield Texas“
Customers` Favorites
“I went to the store on Broad in Mansfield, TX. I would like to say Misty took my order at the drive through today. Today my wife was evaluated with a terminal illness. It was extremely uplifting having Misty being congenial. Misty was extremely courteous and helpful with the menu orders. It’s not often that I would write an evaluation of an employee however Misty has the right attitude working with the public. Please hire more people like Misty. Thank you and God Bless.“
Customers` Favorites
“Oh, my stars, I do pop into that Sonic quite often. I've gotten quite hooked on those smashers they make! There's a dear young lady who's always there, and she's just the sweetest thing you’d ever see. Her manners are just impeccable. In all my times going, they've only goofed once, can you believe it? But she apologize profusely and when she brought the burger back (and it was ever so tasty!), she gave me two coupons and wished me a good night. Seems like she's always holding down the fort by herself, but she handles everything like a pro! That Destiny is a real gem, making every trip a delight.“
Customers` Favorites
“Portion size was eh, but didn’t have the best tasting food. As a faithful qdoba lover I was disappointed I drove almost 30 mins for this.
Bought 2 bowls chips and queso husband wasn’t impressed with his food neither. Not the best qdoba experience 🥺
Update: shout out to Chawnte' B. in customer care, they reached out for a solution and we came to an agreement. Thank you for a reasonable solution ❤️“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️Thanks for great customer service... I noticed the car hops cleaning the stalls after customers left, maintaining proper social distancing during Covid-19 thanks & Stay Well 🙋♀️“
Customers` Favorites
“Stopped by Chick-fil-A for lunch today and was impressed as always. The line was long, but they moved it fast — those drive-thru folks are pros. The chicken sandwich was crispy, fresh, and perfectly seasoned, and I love how the staff always greet you like they actually mean it. The lemonade tasted extra fresh too. Fun fact: they hand-stretch their dough for biscuits daily. I’d give my visit a 10/10 for kindness and flavor.“
Customers` Favorites
“As someone that has worked, managed, and trained in customer service my entire working life, I know when a review is earned!!! Every single time I have gone to this location, I find myself more and more impressed by the staff!!! They are absolutely the most polite fast food staff I have ever encountered!!! I don’t know who the training manager is, but keep doing what you’re doing!!!“
Customers` Favorites
“I love it # 17 very friendly customer service the food its very good I 😍😘“
“The hamburgers tasted like they were homemade—fresh, flavorful, and cooked just right. The staff was incredibly friendly and attentive, constantly checking in to make sure everything was perfect. You can really tell they care about their customers.“
Customers` Favorites
“James and Anthony were amazing answering all my questions and very good customer service skills fantastic energy and great people and made my tuna footlong to perfection, two great dudes and an overall amazing experience as long as they are here I’ll be back“
Customers` Favorites
“I ordered a medium pan pizza with light sauce, extra cheese, pepperoni, 1/2 pineapple extra crispy and it was perfect. Made just the way I wanted it. And the manager Donna was awesome. She is the one who took my order. She even brought the pizza out to my car with a smile and I didn’t do curb side. More employees need to be like her.“
Customers` Favorites
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“Clean restaurant. Friendly and helpful staff! Tasty burgers!“