Customers` Favorites
Customers` Favorites
“We stop by this place today, and the food was good. My husband could not stop talking about the greens. The chicken and fish were tasty. If you are in the HEB area stop by.“
Customers` Favorites
“The food is amazing here it deserves more than this 5 star the cashiers are always focused on the orders and I like the horchata the best out of anything I’ve ever tried.“
Customers` Favorites
“Muy contenta con la atención y la comida que ofrece pollo regio“
Customers` Favorites
“Love love this place! Food is amazing. The Who,e chicken dinner is my fav�“
Customers` Favorites
“What a pleasant surprise! The food was hot and the chicken was melt in your mouth tender. The seasoning was perfect. The drive through was very efficient. There used to be a Pollo Regio on Bowen near Division that closed a while back. It had really gone downhill and we had stopped going there before it closed. The food was never as good as this food. Please check this location out. You'll be glad you did!“
Customers` Favorites
“Food is awesome and service is great. Red beans and rice is my favorite.“
Customers` Favorites
“Muy buen servicio pollo regio mi favorito“
Customers` Favorites
“This location offers a friendly, welcoming atmosphere. We enjoyed the quarter bird plus a wing at first level of “hot”. I recommend at least a little heat to enhance the flavor. There are options for kids as well, such as nuggets and tenders. Powerade + lemonade + sprite = Baja blast without the massive sugar.“
Customers` Favorites
“Tienes ganas de comer algo rico y rápido… Ve al POLLO REGIO…. Excelente servicio, delicioso pollo y trato amable de las manager y todo el personal.. Lo recomendamos !!!“
Customers` Favorites
“Got take out for my teen grandson bc he didn't want to go eat Thanksgiving with us & friends. I wish I had bought this for me! He let me taste a piece of chicken and it was so tender & crunchy and great tasting! We will definitely be back!“
Customers` Favorites
“love it..came here for the first time and plan on returning again and again“
Customers` Favorites
“Yummy Yummy my first ever eating chicken from here and it was delicious. As I walk in the restaurant the gentleman welcome me in and explain to me about the level of hot ?. lol I got the light hot chicken tender with fries. I also received honey, souse for my tenders, ketchup and napkins. Also also pickles. I am ver pleased with this place. The cleanliness of this place is so welcoming too. Wow. I am amazed by the friendliness of this place as well. I totally recommend you all come and try it out. I am full. Yummy ?“
Customers` Favorites
“I had a great experience. I choose to eat here while i waited for my vehicle from discount tire. The server Natzyelle was very courteous and kind. She went above and beyond to make me feel welcome. The food was very flavorful. My only qualm was the bbq chicken had a dry side but the rest of the chicken was excellent.“
Customers` Favorites
“Oh my gosh, you won’t believe how amazing the food was! It was absolutely delicious, and the service was top-notch. I went to the Cooper St. branch the order was all taken care of in under 3 minutes. Everyone there was so friendly and smiling, it made me feel right at home. I’m definitely coming back again!“
Customers` Favorites
“Wonderful food and great friendly staff!“
Customers` Favorites
“Best spot ever!! In hurst ❤️👍🏼👍🏼🦾🦾“
Customers` Favorites
“a great experienci for me!.. exquisit food“
Customers` Favorites
“First time Diners in Cedar Hill . Everything was wonderful. We got the chicken and fried steak! Yum Yum! Ivy was our server and did an excellent job! We will be back! 6/19/24 Keith &Susan“
Customers` Favorites
“Yes maybe I’ll recommend pollo loco BUT don’t give me bean juice!!!!! I asked for beans for side and got maybe 10 beans and then all this juice! 😠😠“
Customers` Favorites
“The best chicken tacos I've ever had,
There tacos are amazing like if i had to pick one food to eat for breakfast,lunch and dinner for a whole year I'd pick their chicken tacos because omg there so good.and they have pretty good customer service and their food is pretty fresh,“
Customers` Favorites
“Great Friendly Service as soon as we walked in door throughout our visit! ❤️“
Customers` Favorites
“This Chick-fil-A never disappoints! The service here is always fast, friendly, and consistent. The employees go above and beyond to make sure you’re taken care of, and it really shows how much they value their customers.
The food is always hot, fresh, and exactly how I ordered it (which I can’t say for a lot of other places). The restaurant is also super clean and welcoming, which makes the whole experience even better.
This location truly sets the standard for what good service and great food should be. Definitely one of my favorite places to eat!“
Customers` Favorites
“It good. Just wish it wasn't overpriced but the world now. I hate to go to eat sometimes. I'm always looking deals when it comes to eating if im of town with my family. My daughter loves this place so I wanted to make her happy. What I do my kids.“
Customers` Favorites
“We went and ordered a few things just for all of us to try them. The chicken quesadilla was a big hit, the loaded fries (chicken) were really loaded with chicken and tasty. But the star of the show were the street tacos (barbacoa/pastor) and the Limon Fresca. Sadly we didn't take pictures of the food before we devoured it.“
Customers` Favorites
“Clean, bright, and good vibes all around. A great spot to chill and enjoy some spicy food. Laid-back atmosphere with good music and a welcoming feel. The chicken was perfectly crispy and juicy—easily some of the best Nashville-style hot chicken I’ve had!“
Customers` Favorites
“I usually order for pickup. My first impression of this place was that it wasn't kind of place I expected (it's in a strange neighborhood). But my food is always hot and fresh, and I'm usually in and out within seconds.
Trip's special is the fried fish, mac, slaw, and a drink. Fish is legit; seasoned well, crispy coating, moist and delicious. Gotta have it with the tartar. Mac is nice and cheesy with good texture. I usually don't like slaw, but Lisa's slaw is sweet, delicious, and really helps to cut down the grease. Recommend throwing in some hushpuppies too.
Chicken is pretty good most of the time, it stays crispy, tender, and juicy for a while. Not mind-blowing delicious, but homestyle and very good for the value you get out of this place. Would recommend for anyone looking for a cheap, filling, satiating meal. Hits different when you're on the drive home and you're too lazy to chef up.“
Customers` Favorites
“What a great place to find some finger licking chicken. We stopped there and grabbed the spicy garlic wings for the first time along with an order of Topokki. The food was nice and hot , the chicken had a nice crunch plus you could taste the garlic. 10/10 rating for the hostess who greeted me with a smile and suggested items.I will saw they had the best Ramen selection as well“
Customers` Favorites
“I have been counting down the days until Raising Canes opened in NRH,and it didn’t disappoint,I even chatted with the GM!!! The employees were so friendly,I will definitely be back!!!“
Customers` Favorites
“Very sweet staff here. Usually do drive through, but dined-in today and it was clean. They offer games and activities as well which I thought was super neat. My 2 year old approved the food as well :)
Parking is limited at this location, and they do not offer curbside but do have 2 drive thru’s which are pretty quick.
Parking: Limited space, mostly a location issue.
Kid-friendliness: High-chairs, kids meals, games and activities for the family“
Customers` Favorites
“the best chicken!!! I highly recommend and I never take time to recommend anything publicly“
Customers` Favorites
“I get delivery through UberEats. It’s always hot and tasty. Sometimes there’s a wait but it is worth it. The portions are big. I disagree with other reviews that say the tenders are small.
The sauce OMG,; it should be a food group.
Is the food full of calories. Of course.
When you crave Southern fried. This is what you want.“
Customers` Favorites
“Black dude in the drive through line taking orders is amazing.
Super friendly and definitely deserves a raise. Wish I could say the same about the guys In the window; they don't even make eye contact just hands you your food and walks off“
Customers` Favorites
“Fresh & hot chicken. I usually get the 5 PC tenders, and always get a couple if extras thrown in which make their low prices even better. Always great service. Always quick. I love going here for a less expensive & fast lunch optiin“
Customers` Favorites
“the food is great and the people are friendly“
Customers` Favorites
“The employees here are 10/10 the nicest people EVER. I go at least once a week for breakfast. Today I forgot to click lite ice on my mobile app for my coffee….they had already made it. Being super fast like they are. (: So I asked when I pulled up to the window about having lite ice, so they gave me the one they originally made and a lite iced one. My morning has been made!!!“
Customers` Favorites
“Great experience as always. The only thing I wish they would do differently is not be so adamant about repeating orders back in the drive thru. At 6 am, on a one entree order, you shouldn’t to repeat the order back me. I think you can get it right the first time.“
Customers` Favorites
“Great place to come hang out Great customer service“
Customers` Favorites
“First of all let me say thanks to guy at the counter at lunch July 3rd. He was very nice, wished me happy birthday and was very personable. I'm a chatty people person, and he was a super great guy. The food was great, the service was the best I've witnessed anywhere. Location was clean and very organized. One of THE BEST locations I've been. And I've been to alot across this country. Again. I wish I'd remembered the guys name and could thank him. The service industries need more like you sir.“
Customers` Favorites
“I absolutely love their Honey Garlic wings. I start eating them as soon as I get in my car and as I drive home. There's no better wings in Arlington. The prices have increased quite a bit so don't go as often as i used to, still love it.“
Customers` Favorites
“Great food …excellent salad“
Customers` Favorites
“don’t usually take the time to write reviews, but my recent visit to Chick-fil-A was so exceptional that I felt compelled to share—specifically because of the incredible service I received from an employee named Philip. In a world where fast food service is often rushed or impersonal, Philip stands out as a truly rare kind of employee: one who takes pride in his work, genuinely cares about the customer experience, and goes the extra mile with a smile that makes you feel like more than just another order number.
From the moment I walked into the restaurant, I noticed how attentively Philip was interacting with every guest he encountered. He had a calm, composed demeanor, but you could also see how much positive energy he brought to the space. He greeted everyone warmly—using eye contact, a friendly tone, and addressing guests with “sir” and “ma’am” in a way that felt natural and respectful, not robotic or forced. It’s little things like that which make a huge difference.
When it was my turn to order, Philip welcomed me with genuine enthusiasm. He didn’t just rattle off the menu or try to rush me through—I could tell he was actually listening, making suggestions where appropriate, and ensuring I had everything I needed. I asked a few questions about some of the seasonal items, and he was incredibly knowledgeable, taking the time to describe the differences and even shared what some of the more popular choices were that day. He had clearly taken the time to learn not just the products but how to guide guests to the best experience possible.
Once I placed my order, I noticed that Philip didn’t just hand off the next task to someone else—he actually followed through. He made sure my order was accurate, double-checked the packaging, and even brought it to my table personally. That’s the kind of proactive service you might expect at a fine dining establishment—not a quick service restaurant. I was blown away.
But it didn’t stop there. A few minutes later, he came back around to check on me—not in an intrusive way, but just enough to make sure everything was to my satisfaction. He even offered to refill my drink and asked if I needed any sauces or condiments. He did all of this with the same calm, courteous, and upbeat attitude that made the whole experience feel genuinely personal.
It’s rare to find someone in the service industry who combines professionalism, kindness, and efficiency the way Philip does. He wasn’t just doing his job—he was owning it. You could see how much pride he took in representing Chick-fil-A’s values of hospitality, respect, and service excellence. Honestly, if I were in a position to hire for customer service training or team leadership, I would try to recruit Philip on the spot. He’s exactly the kind of person who makes a brand stronger by living out its mission in everyday interactions.
This kind of outstanding service is something I’ll remember, and it’s a big part of why I’ll continue to return to this Chick-fil-A location. Philip made a routine lunch stop into something memorable. He reminded me that great service can brighten someone’s day, and that one person can truly make a difference.
If anyone at Chick-fil-A corporate is reading this: Philip deserves recognition. Whether it’s through a team award, a leadership opportunity, or simply knowing that customers notice and appreciate his hard work—he’s earned it. Keep up the amazing work, Philip, and thank you for setting such a high standard of excellence. The world needs more people like you“
Customers` Favorites
“I've been a customer since 99' over in North Fort Worth. Always great stuff. Maybe once at the one on Division in Arlington the chicken was too dry, but now I try the one in Arlington off Pioneer and I'm just so happy with their overall service.“
Customers` Favorites
“Every time I come to this Chick-fil-A I feel very welcome it’s very clean and it has great Customer Service I have been to many other Chick-fil-A’s & they are rude & getto… I live in the other side of town & I still drive all the way over here just to get this great Customer service ! Thank you to all the people and staff who make a difference“
Customers` Favorites
“Great food …excellent salad“
Customers` Favorites
“Williams Chicken is the Best, I recommend 10/10“
Customers` Favorites
“Fantastic service and great food!“
Customers` Favorites
“Christofer was very kind and friendly in drive thru and our order had no mistakes. Quick service too. Really appreciate that. The golden chick in south Grand Prairie always messes up and has terrible customer service. Will be returning to this one more often.“
Customers` Favorites
“So my first experience at the Chick fil a at the north east mall was amazing. Ive never had cfa ever so i asked my cashier what did she recommend so after i order and all she told me not to worry about it that my meal was on her. That she wanted my first experience at cfa to be good. I was shocked that she paid my meal. She was super friendly and sweet. I swear i wish we were bestfriends lol. Very happy that theres good people out there still. Overall food was great! Service was awesome and she made my whole day!!!!“
Customers` Favorites
“After having a not-so-great experience during a previous visit, I was pleasantly surprised when Mohammed personally reached out, genuinely wanting to make things right. I returned a week later and wow—what a difference!
The food was hot and fresh, the service was quick and friendly, and the dining area was clean and well-kept. You could really tell they took the feedback seriously. Huge shoutout to Mohammed and the team for turning things around. I’ll definitely be back!“
Customers` Favorites
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“Not a bad place at all. Service was prompt, efficient and on point. Food wasn't awesome, definitely not bad either.
I ordered a catfish filet, 3 chicken tenders, coleslaw and fried okra.
The catfish was cooked perfectly. Just not quality catfish. Reminds me of Southeast Asia catfish.
Chicken tenders are almost great. They seem to be brined, leaving the protein very moist. It's a texture problem for me.
Coleslaw was really good and I highly recommend it.
Fried okra needed a few more minutes in the oil. Just not quite crispy enough for me.
I will be back to explore some of the other items on the menu.“