Customers` Favorites
Customers` Favorites
“I cannot say enough great things about this Jimmy John's location. At 12:00 PM, I was unexpectedly tasked with putting together a catering order for the office, and I was worried there was no way it could come together on such short notice. Not only did the team make it happen, but they exceeded every expectation.
The food was fresh, delicious, and beautifully prepared. The sandwiches were labeled individually, which was incredibly helpful and made distribution effortless. Anyone who has coordinated catering for a large group knows how much those little details matter.
I especially want to recognize Crystal, who was professional, friendly, and helpful throughout the entire process. Chris, the manager, also deserves recognition for leading a team that clearly cares about customer service and getting things right. Even though the store was experiencing challenges with their ovens that day, they never let it impact the customer experience. Communication was excellent, expectations were managed, and they still delivered an exceptional result.
A special thank you as well to the delivery driver, who arrived on time, was courteous and professional, and ensured everything was delivered perfectly.
The food was a huge hit with our office. The portions were generous, everything was fresh, and people were raving about it all afternoon. What could have been a stressful, last-minute catering situation turned into one of the best catering experiences I've had.
Thank you to Crystal, Chris, the delivery driver, and the entire team for going above and beyond. This is customer service done right, and I will absolutely be ordering from this location again!“
Customers` Favorites
“I’ll admit it—I only recently tried Firehouse Subs for the very first time, and I’m honestly wondering what took me so long! From the moment I walked in, I was impressed by the whole experience. The food is truly delicious—fresh ingredients, perfectly toasted subs, and flavors that really stand out compared to your average sandwich spot.
Ordering was a breeze thanks to the easy-to-use app. It made customizing my order and pickup super simple, which I really appreciated. But what really sets Firehouse Subs apart, in my opinion, are the people. The employees at the Richardson location (Plano Rd & Beltline Rd) are outstanding—friendly, helpful, and genuinely welcoming every time I visit.
I can’t speak for every Firehouse Subs location, but this one gets two thumbs way up from me! If you haven’t tried them yet, I highly recommend giving them a shot. You won’t be disappointed.“
Customers` Favorites
“Your location sold me food laced with plastic strips. They were long hidden like onions. I am asking all my friends to boycott this trash hole. It has people tampering with food. I almost swallow that plastic!!“
Customers` Favorites
“The food is very tasty and filling. I had the Turkey Avocado 🥑and only needed a half sandwich instead of the whole one I got!! I recommend their restaurant!!“
Customers` Favorites
“I had a great experience at this Subway location. The staff was very friendly, welcoming, and made my sandwich exactly how I wanted. The store was clean and well organized, and the service was quick even though it was a bit busy. The ingredients tasted fresh and everything was prepared nicely.
Really appreciate the great customer service — I’ll definitely be coming back again! 😊🥪“
Customers` Favorites
“OCTOBER 28, 2025: A friend took me here, and we both had the #17 Mike's Famous Philly with Rosemary Parmesan bread. They were delicious. We talked with several people who worked here. They answered all our questions. Everyone was knowledgeable, courteous, and professional. Good people who work here + good food + good customer service = 5⭐⭐⭐⭐⭐ Google Reviews. Thank you all!“
Customers` Favorites
“After a weary day if long and treacherous work, I stopped off at subway... Tired and hungry yet I could not make my mind up about what to get. Then from the back walked the sandwich Maiden... The angle named Ms. Dee, her culinary knowledge was far beyond what I could rationalize in my mind. She took charge of the situation and prepared a sandwich that will live on in my mind, heart, and stomach... She knew what I was craving before I could speak it into existence, she feed my stomach and soul. However as i sat and enjoyed my meal I could feel something was a miss... Slowly the tides of calm had turned ill. In walked one person after another, Ms. Dee held her own against hungry travelers... Ms. Dee did not falter, she did not buckle under the pressure of a line to long for one person. She stood tall, she stood brave she, did not loose her composure, she did not loose her smile. I have never seen courage as I did today... The next time my back is against the wall, when I know not what to do, when all looks bleak, i will think of Ms.Dee.... She showed me courage, she showed me what it's like to keep my wits when chaos runs wild... Thank you Ms. Dee.“
Customers` Favorites
“Such a great experience! From the moment I walked in, the staff was friendly and greeted me right away. There were four staff members working, and everyone was busy handling important tasks while still being attentive and welcoming.
My sandwich was made quickly and with such precision. Everything was fresh, tasted great, and was exactly what I wanted. The whole experience was easy and efficient—I was in and out with absolutely no complaints.
I’ll definitely be returning! Great food, friendly staff, and excellent service. Highly recommend!“
Customers` Favorites
“That Closing Manager yesterday was super nice �“
Customers` Favorites
“{{restaurant.reviews}}“
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“Love The Great Outdoors! been eating there since the 90's at the old Campbell location before it was rebuilt, and you can still find me there at least twice a week!“