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“This place is great...I just wish they had a little bit more control on homeless people hanging about...I understand the area this place is located. But other than that...it's great...gotta try the hot fudge sundae...better than McDs or D queen“
“Great location and so happy to have a sonic in this area. Sure they have messed up an order which is why I took off a star but usually they’re very good!
Kid-friendliness: They have a little playground area, my kids absolutely love it! And we enjoy the shaded seating area!“
“Tonight my husband and I placed a mobile app order and among the things we ordered was an ultimate meat and cheese breakfast burrito. Unfortunately, we only double checked my husband's burger before leaving to make sure it was done correctly and didn't check my burrito until we got home. Which, thankfully we only live about 5 minutes away. Unfortunately, I received the wrong burrito and I called the store back to ask if I could go back to get the correct one and the girl on the phone was polite and apologized and said to go ahead and go back for the correct one. Not only did they have a hot and fresh correct burrito for me, but they also gave us a medium cherry limeade for the inconvenience. The young man that answered us in the drive through was also polite and provided great customer service. So, although we had a mishap with our order, the employees made it up to us and we'll of course be going back again because well everyone makes mistakes and we were obviously lazy tonight and didn't want to cook dinner. By the way, if you haven't tried it, the ultimate meat and cheese breakfast burrito was 10/10!
Side note: I'm 37 weeks pregnant and I indeed had a meltdown and cried when I saw I received the wrong burrito, but I took a few minutes to collect myself before calling and going back lol.“
“Reading all of these reviews have me surprised due to my experience being way different. I’m not a big fan of sonic because the service is never good, but my hubby insisted we got sonic. This sonic does not compare to the rest, service was quick, the food was fresh, and I actually enjoyed my meal.“
“Update July 2023 - this location has spiraled down hill since my last review. I can not believe the lack of customer service here. The complaint about today is so lengthy that I'd rather ask that the manager please reach out to me instead. I requested to have an issue resolved at my visit but was told "all managers were busy,"so I left in hopes to resolve it through here.great quick service at 1560 location by the neighborhood walmart“
Fast Food • $
“I was having an extraordinarily hard day and the young black server, I didn’t see his name tag, was SO kind. It made my day. He needs a promotion. There is also a lady who literally runs to get orders out when it’s busy, she needs a promotion too. I don’t know how but this location has hired the best workers I’ve ever seen!“
“Great nachos pretzel sticks and Frito pie
Parking: The parking lot is only technically paid for since you stay in the Parking lot and order from the parking lot using order kiosks placed throughout the parking lot and they bring your order to you plus they have toilets which are outside on a side part of the building in a room built into the wall that you open the door and go into they are clearly labeled just in case you might miss em and they also have outdoor seating in the scenario you don't wanna be in your car and it has a kiosk in close proximity to the outdoor seating so you don't need to order from your car“
“Plan to wait for a while as the food is gonna take some time. Ordered the coney foot long with onion rings and a blast with Oreo and Reese’s. I wish they would’ve tried up-charging me to a bigger size since the blast I received didn’t last me long enough ):
1 star atmosphere cuz no skates..“
“I would like to personally thank this sonic for saving Red Birders from certain death via cardiac arrest. I was concerned that people were literally trying to eat themselves to death by putting chili on random items like Motz sticks or popcorn chicken, but this sonic really pulled through and laid down the law. Now if only someone could inform them that the people leaving Polanco have the ride away when leaving the neighborhood when the light is green. And when their light is red, it means don't go.“
“Went today right before 11am - I ordered multiple things (onion rings, corn dog, cheese sticks, chili cheese wrap). The guy who took my order in the stall speaker was super friendly which started the experience out really well. I still had to wait for the food (never been to this location) to see how that would be and I do have to say that every single thing was fresh and cooked perfectly. There was nothing that was burnt or overcooked. I got a chili cheese wrap from a different sonic yesterday that was pathetic, there literally is no other word to describe it so I really wanted one today, this one was perfect. I normally don't leave fast food reviews but this is also more of a kudos to the guy who took my order over the speaker and to whoever cooked my food. Thank you :)“
“Only giving a 4 because of the EXCEPTIONAL service from the manager An’yae. The day prior my daughter ordered tenders that were given to her uncooked on the inside . Next day An’yae heard our issues , made us feel valued and replaced our bad food with fresh cooked food! She was such a great person and deserves a raise ! Thank you An’yae“
“The food is nice if you can stand homeless people and other people walking around you if you eat outside other than that the food is good good customer service. They need people this location is good but they are desperate need for workers.“
Fast Food • $
“We usually go through the drive-thru but we decided to park. We ordered and received our food within a few minutes. When we ordered we asked for ketchup, mayonnaise, and mustard. The person that was taking our order was either confused why we asked for these items or they just weren't paying attention. The car hop came up to vehicle with no smile or greeting. She gave the bags and drinks as fast as she could. We asked where the condiments were? She brought everything but ketchup. She went back in got it and we asked her for napkins. She looked so annoyed with us more than ever. Well if you check what was suppose to go into the bag in the first place we wouldn't have to ask for anything. The food was nice, hot, and delicious.“
“We did wait a minute but the car hopper was sweet and apologized for the slow COOK they have. Again thank you sweetie for her customer service
Parking: Some of the spots were NOT working properly but young lady was very great and nice“
“I don’t come very often but when I do it’s usually worth the wait. Tonight, I want to give a shout out to our server Christian who was a breath of fresh air. The world needs more people like him. Thank you for the positive experience, keep doing what you do!“
“This Sonic Drive In I have taken out food many times. Because of snow & ice, Sonic was my third choice. Two other fast food restaurants had not opened for business. Thankful that Sonic was open. Only one person was available to work. He filled my order in minimum time. The two all beef hot dogs were plump & good. Sonic does a terrific job of packaging their takeout hotdogs. Both for less than $7.“
“We came to this location because we did a spin the wheel activity for my son's birthday and it is the highest rating Sonic in town. And I see why. Great service! Great food. Great atmosphere. Staff is super nice and always asked if we needed anything when he passed by. Gentlemen with glasses. Thank you for a great start to the birthday boy! 🎉 👍🏽“
“I've been to this Sonic twice this week. It has greatly improved over the last year ( this is my 1st time back in probably a year ). The 1st order was a cheeseburger. Everything tasted fresh and came out hot. Service was good. Need updates on stalls as several out of order. The 2nd order was a breakfast burrito and coke. They have great fountain cokes, not alot of places do. The burrito was a good size, fresh and hot. Ill definitely be coming back again. Im so glad that they are working on improving their food quality and service.“
“My husband and I stopped to grab a quick breakfast. Parked and placed our order. When I finished, the girl asked us to please pick up our order at the drive-thru. What?! Okay, no problem. When I drove up to the window, I noticed only one person. When the girl handed me my order, I asked if she was the only one here. She said she was! But she was smiling and so friendly, didn't act like it was too much for her. I felt awful for her, but she seriously didn't mind. This girl deserves a raise or at least a big bonus for manning the place all by herself! And with such a positive attitude.
BTW, the breakfast was so good. Thank you! I wish I had gotten your name so that corporate would get it.“
“I have had a strawberry cream slush from sam Antonio , corpus , Waco and San Angelo
And this is the best one I’ve had. Idk who was back there but dam (dood or woman) that was amazing! Perfect blend of the blended ice and the drink itself . Keep it going“
“Stopped by after work. Stalls were pretty full. The person that took my order either seemed to be preoccupied with something or was new. Told me to pick up my order at the window. The window?? Then corrected themselves to say it'll be right out.Wasn't able to pay at the kiosk for some reason but the carhop took the payment.The food was ok. I've gone there before & the food was hot. That day it was just warm. Not a big deal.“
“Food was fresh and given to me as soon as I payed for my meal. Customer service was surreal. The general manager at this location is uber talented. Always quick to fix issues and excepts nothings short of excellence from his staff. I live downtown and travel to this specific Sonic it's worth it.“
“These guys are a little slow but it's not their fault. Each time I've been there has been only two people working. And they do the best they can. Upper management should really do something about getting them some help. As busy as they are they are still friendly and try to get to you as quickly as possible.“
“Usually this place is terrible but tonight was different. Food was hot and fresh, drinks were on point. My ONLY complaint is that the cashier asked if we wanted our change back because it was just over 50 cents. I don't think it is good customer service to assume a customer doesn't want their change or even ask that, even if it's only a penny. Always assume the customer wants their change, if they don't want it, they will tell you.“
“Walked over during lunch and the stall for walk up customers went out as Ms Gina was answering. She said one moment and came out to take my order personally. Despite being super busy and glitches all over, she kept her cool and got me my food ASAP. Gabrielle and one other manager are fantastic when I do go over as well!“
“Well, to start off , my friend just got off work, and she was having a headache because she hadn't eaten yet, and we pulled up to Sonic, and we ordered, but we asked for something specific, and when we went through the drive threw the girl at the window did exactly as we asked . She was amazing, not too many service people(food), that would have followed through with it. That was to cut the burger in half ,since my friend was driving, because we had to be somewhere, I wish I had saved the receipt or got her name, she was grate and amazing spirit she had for the drive through. She made it great ??? and this was on New Braunfels and southcross.“
“Bravo. My food was so delicious and fresh I didn't care that I didn't get any marinara with my mozzarella sticks. Didnt even put ketchup on my fries. They didn't need it. I never go without condiments. When did crinkle cut get good? It was ready in about 5 minutes too. Officially in my top 2 favorite fast food places. Quality is everything. Please, for the sake of decent, dwindling fast food options, keep it up.“
“The new management team that has taken over has made this place the best sonic in the city. They may take some time to make the food, but other locations are longer. I appreciate the time it takes because the food is fresh and made well. I appreciate the manager Stephen who has been kind and helpful. Not just to customers like myself but I’ve seen him training staff behind the counter with patience and professionalism. Keep it up!“
“Good food. But didn't have any syrup for french toast sticks. Was told they ran out AFTER I received my order. Wish I would have been told before...that would have changed my order. Speaker didn't work amd person had to come out to car to take order.“
“Great food! The tater tots are lightly crispy on the outside and perfectly soft on the inside! I almost finished them on my drive back home lol. I ordered the chili cheese footling coney and it was so delicious!! The hot dog was perfectly cooked it was covered in chili and cheese! It was hot and messy, just like junk food is supposed to be! Every bite had the perfect overload of chili and cheese. It was a great junk food cheat meal!
This location is out of my way. There is a location just 2min from my house, but I make the small drive out of my way to this location. The location nearest me is ??.“
“Sonic Drive-In: Where Great Food, Fast Service, and Good Vibes Meet
Sonic Drive-In has been my go-to spot for years — and for good reason. Whether I’m rolling through for a Cherry Limeade on a hot day or grabbing a late-night burger and tots, Sonic always hits the spot. The convenience, the nostalgic drive-in experience, and that crave-worthy menu make every visit feel like a treat.
I have to give a huge shoutout to the team at my local Sonic — the service is consistently quick and friendly, and my order’s always fresh. The burgers are juicy, the mozzarella sticks are melty perfection, and don’t even get me started on the slushes — I’ve probably tried every flavor combo on the menu (yes, even the crazy ones). Plus, those half-price drinks during Happy Hour? Life-saver status.
Sonic isn't just a fast food stop — it’s a part of my routine. Whether I’m kicking off a road trip or just need a little pick-me-up after work, I know I can count on Sonic to deliver something awesome every time.
And hey, since I’ve basically become a walking Sonic commercial — bringing friends, sharing photos of my food, and hyping up your app deals — I’d love to be considered for a gift card. Not just to say thanks, but so I can keep coming back, keep spreading the word, and keep living my best slush-loving, tater-tot-dipping life.“
“I ordered from here via DoorDash but it wouldn’t let me make a comment on the app. Food was good, hot and exactly as ordered EXCEPT…I selected two packets of marinara for my large order of cheese sticks. Didn’t get any marinara dip. Idk why you wouldn’t give marinara with cheese sticks but BOOOOOO!!!“
“Always fast and hot, and won't break your bank especially if you use the app.
Kid-friendliness: There are children's meals and some of them come with toys.
Parking: Each stall has open parking and behind the store there are more parking spots.
Wheelchair accessibility: There is a wheelchair ramp to get up to seating area.
Dietary restrictions: They have sugarless drink options“
“Food was fast and fresh! The gentleman came out with my order stall #14 and had a smile and great attitude! Everything I needed was in the bag and did let me know also the straw was in there, really appreciated had all the condiments needed for the foot long #7 I ordered. Well be back great job Sonic team!“
“Great experience footlong was excellent
Had a small issue with my order. The Manager Sam was very professional and explained everything to me and took care of my order. Thank you Sam you made our day by taking care of the issue. We drive 12 minutes to this location because my wife love the slushy drinks. We have closer locations to us but have had very bad experiences at 2 other locations. So we travel a little further where we are treated well. We will be back to this location it’s our go to sonic from now on. Thx again Sam“
“I went to take advantage of the 99 cents mozzarella sticks. We went to the drive-thru and we went to the window they said they dropped the fresh batch for us. We asked for barbecue sauce and they said they didn't have any but before we drove off they stopped us and said they had some that they use in the back that they would be able to give us. This girl was so sweet and I saw she went above and beyond just to make us happy and I wish I knew her name to give her that credit. You know who you are and thank you very much you made our day. There's not very many gems like you around.“
“I arrived late at night, but the staff is still friendly and professional. I love going here just because the vibe of the people is always pleasant. Sonic for the win
Parking: Wheelchair accessible parking in the very front. It's a drive‐in fast-food restaurant where the food is brought to you, and in addition to that, it has a drive-thru.
Wheelchair accessibility: Wheelchair accessible parking is on the front on both sides of the restaurant, for those with disabilities who would like to eat at the table under the canopy.“
“Ordered online to this Sonic. I didn't know whether or not to go through the drive thru & the guy who responded at the drive thru told me it would be faster if I just pulled up to a stall. They were a little busy. I checked in to stall & immediately our order was brought out. Great service!!“
“The customer service was OUTSTANDING!!!!! They were busy, so when I ordered, i was politely greeted and informed that my order would be out as quick as possible, which I didn't mind because, like I said, they were busy. It was nice to be informed, though. After receiving my order, I found a note in my bag thanking me for being patient as well as a coupon for an ice cream cone. I know people nowadays are impatient and rude, but a little compassion goes a long way, especially for those in the service industry. The food was great but the service was the best part!!! Thank you, Management and staff, for your hard work and dedication to your customers!!!“
“Jeremy at this location was amazing. I had forgotten my wallet, and he explained that they didn’t do tap to pay. He could see my frustration, but was patient and empathetic, and de-escalated me. Coming from the Customer Service industry I was very impressed. I’ll remember my wallet next time!“
“At this Sonic Drive In the food is always prepared quickly, neatly, fresh, and made to order. The facilities are always clean , paired with an ease of access. The customer service is superior while always being topped with genuine smiles and compliments. Other fast food locations and diners should take a note from this Sonic Drive InThis is how you Sonic!“
“Cameron, is an Angel ? Baby !!!
He, TRULY DOES go above and BEYOND !!!
He & the Cook ?? are a TWO MAN BAND for the, ENTIRE RESTAURANT, DRIVE THRU INCLUDED.
Yet, he has never, lost his professionalism !!!
He is Very Kind and has a never ending Patience !!! Adds to this, that fact that our food was superb !!!
THANK YOU FOR MAKING OUR DAY, YET AGAIN.
GREAT JOB WELL DONE !!! “
“Great place to grab a shake and a hotdog!
Sonic has always been one of my favorite spots for grabbing a nice cold treat, especially a chocolate chip cookie dough blast!
Food quality isn’t always the best but what do you expect at a fast food place? And the staff is really nice about everything!
This particular Sonic is unique because it’s attached to a playground unlike the other ones I’ve been to in San Antonio! Great place to bring the kids.
It also has a covered pavilion area adorned with benches so you can actually watch your kids!
Kid-friendliness: Has a kids menu and a playground“