4.8
Superb
233 Reviews
TOM THUMB Plaza, 660 Grapevine Highway, Hurst · 9.34 miles
Customers’ favorites
- Chicken Tikka Masala & Lamb Biryani
- Indian Style Kuchumber Salad
- Buffet Butter Chicken Curry
- Tandoori Chicken
“2.5/5 stars The problem is the service and food level deterioration as the lunch buffet window, 1130-230, progresses into the later portions. The first and previous time, we hit the buffet right at opening at 1130 am. Everything was hot, fresh, and plentiful. Was really impressed with staff, decor, and ambience. Food was well above average. It's clear they are trying very hard. My/our 2nd visit, party of 3, was at ~130 pm. Few items were out. Sadly, the other 2 in the party found the experience below my earlier top billing. Most of my fav dishes: The few tandoori chicken remaining were stone cold. The butter chicken ran out. The goat curry ran out the 2nd trip to the table. What came subsequently was not the same taste, subpar. Perhaps the management can address these issues and consider this as genuinely helpful feedback. Restaurant biz is notorious for these issues that slowly creep in. I did note the manager talk and motion to his employee to keep up with replenishment in a timely manner on my request. Given the great first visit, and two carry-outs from their 2nd location, we would consider another review after management addresses these issues. The most recent visit was a letdown. Cheers!!”
New American · $$
