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Customers` Favorites
Customers` Favorites
“I stopped in for a sweet treat to cool down and I am glad I did.
Amazing choice of flavors...
Amazing service.
Prices are reasonable.
Atmosphere gives off a retro dinner feeling.
The ice cream is fresh and delicious!
I had the Black Raspberry, and it was like heaven!
I will def be back!“
Customers` Favorites
“Such nice people and delicious ice cream and milkshakes with an awesome selection.“
Customers` Favorites
“Crumbl Cookies in Charlottesville delivers exactly what you expect from the brand—visually impressive, oversized cookies with a constantly changing menu that keeps things interesting. The rotating weekly flavors are a standout feature and give you a reason to come back regularly, especially if you enjoy trying new combinations and seasonal options.
The cookies themselves are consistently described as rich, thick, and more “dessert-like” than traditional cookies—almost cake-like in texture, with bold flavors and elaborate toppings. Presentation is clearly a priority, and it shows from the moment you open the box.
Service is generally efficient, and the store runs with a streamlined system that moves orders quickly, even when it’s busy. The overall experience feels polished and modern, which aligns well with the brand’s strong social media presence.
That said, there are a couple of trade-offs that show up across reviews. The cookies tend to be on the sweeter, heavier side, which may not appeal to everyone, and the pricing is higher than typical bakeries in the area. Some customers view it as more of an occasional treat rather than a regular stop.
Overall, Crumbl Cookies in Charlottesville is best approached as a specialty dessert experience rather than a traditional bakery—ideal for sharing, gifting, or trying something new each week.“
“I love this location! Ben and Jerry's is one of the few places where you can get a variety of non dairy flavors that rotate. The staff is super friendly and they have connect 4 on most of the tables. I would recommend this to everyone!“
Customers` Favorites
“Cookies were delicious and my delivery person Carmen was WONDERFUL! She literally saved me from having to chase my dog around the neighborhood in 95° temperatures 95° temperatures as she got out and Carmen had ninja reflexes and caught her for me!!!!! Carmen gets a 20 out of 10 rating from me!!!! ❣️🐾🐶“
Customers` Favorites
“Went to get ice cream the other weekend, the girl working on a rainy afternoon was very kind and gave solid opinions on the flavors. The toasted coconut ice cream was to die for! A bit pricy but the flavors are certainly worth it. I’d definitely return!“
Customers` Favorites
“I had been hearing a lot about SugarBear and wanting to try it out and it did not disappoint.
The only regret that I have is that I don't like closer!
Their gourmet ice cream is a delicious treat and they have the cutest ice cream garden to make the experience truly special.
Oh and suggestion for the owners- a special Sunday with your coconut mango ice cream layered with cake pieces and topped with whipped cream. Oh and maybe add some sort of banana or pineapple syrup for the top 😁
Man I would love to do what you do!“
Customers` Favorites
“A wonderful place to get a sweet treat. Plenty of dairy and gluten free options, and the owner, PK, is always very careful when I mention my food allergies. There are classic gelato flavors to choose from that sit alongside unique and really creative flavors for those who like to try new things! We also ordered custom gluten free & dairy free cupcakes for our baby shower that were absolutely delicious and worth every penny. Splendora's is a family favorite of ours. Definitely a small business to support!“
Customers` Favorites
“The custard was delicious. The servers were polite and efficient. The only suggestion would be to keep the inside tables and floor cleaner. This was later in the day but still the tables should have been cleaned off between guests and the floor cleaned periodically.“
Customers` Favorites
“Frozen custard, a New Jersey orginal right here in Charlottesville, VA.“
Customers` Favorites
“The single scoop is a little pricey, but the double and triple servings are good value. They have a lot of different flavors, including a unique Flavor of the Week. Free samples are available as well to help you choose your flavor. The server was also very friendly and accommodating, which was really nice.“
Recommended
Customers` Favorites
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“Delicious! Soo many unique flavors to choose from.“