Customers` Favorites
Customers` Favorites
“I stopped in for a sweet treat to cool down and I am glad I did.
Amazing choice of flavors...
Amazing service.
Prices are reasonable.
Atmosphere gives off a retro dinner feeling.
The ice cream is fresh and delicious!
I had the Black Raspberry, and it was like heaven!
I will def be back!“
“I love this location! Ben and Jerry's is one of the few places where you can get a variety of non dairy flavors that rotate. The staff is super friendly and they have connect 4 on most of the tables. I would recommend this to everyone!“
Customers` Favorites
“I'm staying at a resort in Virginia and the treat shop has a few flavors of this ice cream and oh my gosh I am obsessed!!!!! The chocolate orange blossom cheesecake ice cream is the most delicious flavor of ice cream I've ever tasted. The Ooh La La! is a close second.“
Customers` Favorites
“The custard was delicious. The servers were polite and efficient. The only suggestion would be to keep the inside tables and floor cleaner. This was later in the day but still the tables should have been cleaned off between guests and the floor cleaned periodically.“
Customers` Favorites
“Went to get ice cream the other weekend, the girl working on a rainy afternoon was very kind and gave solid opinions on the flavors. The toasted coconut ice cream was to die for! A bit pricy but the flavors are certainly worth it. I’d definitely return!“
Customers` Favorites
“Frozen custard, a New Jersey orginal right here in Charlottesville, VA.“
Customers` Favorites
“Such nice people and delicious ice cream and milkshakes with an awesome selection.“
Customers` Favorites
“Crumbl Cookies in Charlottesville delivers exactly what you expect from the brand—visually impressive, oversized cookies with a constantly changing menu that keeps things interesting. The rotating weekly flavors are a standout feature and give you a reason to come back regularly, especially if you enjoy trying new combinations and seasonal options.
The cookies themselves are consistently described as rich, thick, and more “dessert-like” than traditional cookies—almost cake-like in texture, with bold flavors and elaborate toppings. Presentation is clearly a priority, and it shows from the moment you open the box.
Service is generally efficient, and the store runs with a streamlined system that moves orders quickly, even when it’s busy. The overall experience feels polished and modern, which aligns well with the brand’s strong social media presence.
That said, there are a couple of trade-offs that show up across reviews. The cookies tend to be on the sweeter, heavier side, which may not appeal to everyone, and the pricing is higher than typical bakeries in the area. Some customers view it as more of an occasional treat rather than a regular stop.
Overall, Crumbl Cookies in Charlottesville is best approached as a specialty dessert experience rather than a traditional bakery—ideal for sharing, gifting, or trying something new each week.“
Customers` Favorites
“I had a wonderful experience here and just had to leave a review! I want to give a special shoutout to Baihe for doing an amazing job handling the store all by herself during a long line. She worked quickly and efficiently while maintaining such a positive and friendly attitude.
It’s rare to see someone with such a strong work ethic who still serves customers with a genuine smile. I truly hope she receives the recognition she deserves!
And on top of that, the ice cream was absolutely delicious. I’ll definitely be coming back!“
Customers` Favorites
“Cookies were delicious and my delivery person Carmen was WONDERFUL! She literally saved me from having to chase my dog around the neighborhood in 95° temperatures 95° temperatures as she got out and Carmen had ninja reflexes and caught her for me!!!!! Carmen gets a 20 out of 10 rating from me!!!! ❣️🐾🐶“
Customers` Favorites
“A wonderful place to get a sweet treat. Plenty of dairy and gluten free options, and the owner, PK, is always very careful when I mention my food allergies. There are classic gelato flavors to choose from that sit alongside unique and really creative flavors for those who like to try new things! We also ordered custom gluten free & dairy free cupcakes for our baby shower that were absolutely delicious and worth every penny. Splendora's is a family favorite of ours. Definitely a small business to support!“
Customers` Favorites
“Great little spot inside a large establishment that houses many small food stores and a bar. The ice cream was great, really creamy, and a decent price. Waffle cone tasted very fresh. We walked around and there was a diverse selection of food and drink. Parking outside and the first hour is free. Would go again!“
“Great food 🥘 . There is nothing I would rather eat“
Customers` Favorites
“Maple bacon with the Carmel drizzle will have you dreaming of it day or night“
Customers` Favorites
“😀 very good. thanks very much“
Customers` Favorites
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“Delicious! Soo many unique flavors to choose from.“