McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours today·

About McDonald's

McDonald's is a family-friendly restaurant that offers a 2-story play place and a nicely remodeled interior. The staff is generally fast, friendly, and efficient. However, on one occasion, a manager was observed using her cell phone and picking at her long nails in the food prep area, which raised concerns about food safety. The food, including fries and burgers, is found to be hot, fresh, and delicious. The restaurant provides hand sanitizer stations, which is appreciated by germaphobes. Overall, it is a decent dining experience with a play area that looks clean and safe for children.

The play place has its own area with tables and a door to close it off, allowing kids to play safely. The tables and chairs in the play area are always clean, as is the bathroom in that area. Customers appreciate the friendly staff and the convenient play space, especially on rainy days.

However, some customers have experienced slow service at the drive-through, with frozen Cokes often being unavailable. The lack of information about the availability of frozen Cokes on the online ordering app is also a frustration for some customers. Additionally, some customers have found the service to be lacking in cordiality, with employees sometimes appearing indifferent or unable to understand the customers.

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McDonald's Reviews

2.5
370 ratings
5
30%
4
7%
3
4%
2
9%
1
50%
Food
2.8
Atmosphere
2.6
Service
2.5

Share your opinion about McDonald's

Frequently run out of diet cokes, soggy fries. Once had no hamburger in my hamburger. so so good all around. Staff is pleasant. Lately there have been homeless people hanging out in the back parking area where many people park to eat. I support homeless shelters, and people, and my heart breaks for anyone in that life, but it is not conducive to a relaxed meal. I now try to go to McD on Portsmouth Blvd near Taylor Rd in Chesapeake. More efficient all around.
If its not catering to children for the atmosphere it will always be a two.
Every Tuesday I go to McDonald's for my children to get happy meals so that I can have therapy as soon as we get home and every Tuesday at 5:00 they don't have a Happy Meal french fry chicken nugget ready you always have to pull into a slot and wait for them to bring you out something that should have been fast food I cannot understand how they don't have the McDonald's staples ready at 5:00 p.m. when people are getting off work it is the most frustrating thing to sit in that...read full review

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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