Starbucks in Chesapeake

“This is not about the product: but on a rainy evening (18 July), a young staff member went out of his way to help a lost traveller with directions. I just want the staff member to know how much the effort was appreciated. I'm sorry I didn't get the staff member's name but thank you!“

“Me and the wifey went to Starbucks this evening and Abby Ella and Julian were very customer friendly and informative on all the great rewards and offers to check in our email which we totally forgot. We had saved us some starbucks and gave us some points/rewards. The lobby café was clean and our drinks were exactly what we needed to get our evening started off right!“

“I ordered a coffee and it took 45 minutes for me to receive it. The employee's name was Madi I believe, and when I asked about the status of my order she passive aggressively sighed and proceeded to walk away from the espresso machine and complained to another coworker before walking off entirely! I've never felt more embarrassed and humiliated asking about my coffee before!!! Her coworker's were very nice and apologetic and handled my drink for me. I've never had an experience as repulsive as this before, and such behavior should never be tolerated in an establishment as fine as this. Thankfully the other employees we very nice and professional and handled me with the care and respect that she so very clearly lacked!“

“I live right by the Moses grandy location. But I ONLY go to this location! Plus my business is right down the road. They make my drinks absolutely perfect. Especially today added more chocolate drizzle. It was 🔥🔥🔥🔥 everyone is super nice and even if its busy they always give great service and positive attitude towards me.“

“Is NOT drive-thru!!! Starbucks is inside the Harris teeter market store. However, is one of my favorite locations. Is worth the walk-in if you dislike the inconvenience, which it doesn't bother me. The super plus side, they often have all the new tumbler releases. Strongly recommend this location.“

“I’ve been coming to this Starbucks everyday for the last 5 years. I always gain friendships through the drive thru with their employees! Name dropping Roman at this location a
He is always so kind, polite, and respectful. There is Moe, he’s always making sure my service is A1. Charley he is that splash of character any place would be LUCKY to have always smiling always cracking fun jokes! Then thee is the morning manager Zach and he’s AMAZING!“

“This is my go-to Starbucks and it never disappoints. The drinks are consistently great, but what really keeps me coming back is the people. Josh and Jordan are absolute standouts… always friendly, upbeat, and they make sure you leave smiling, even on a rough day. That kind of energy matters. Keep doing what you’re doing.“

“I've been going to this Starbucks for a year now and no matter what time or day I go in the there the girls have the greatest customer service. I'm not one to write reviews but we all know it so hard to get people to do the littlest things for you in this day. Yet these girls every single one of them make sure my experience are the target location is 100% I thank them for making my coffee and making it exactly how I love it ?“

“Rough start as expected with a brand new location, they got swamped the first couple of weeks, but ive been going since they opened. Staff is always polite and attentive as they can be, drinks have been great since the locations grand opening has calmed down and passed..“

“The other day it was very busy when I went to look for a Starbucks to get a coffee. I went to the other three in the area and they were packed so I went to the Starbucks inside the Harris teeter and I was surprised to see that there was no one there. Arielle was more than happy to help me and my friend with our order so much so that I had to post about it. She made me the absolute best chai latte. Thank you for being so kind. It made our day.“

“Great visit today during the snow! Store was busy but the employee helping me at the register was patient and so nice and helped me with a lot of gift cards for gifts and recommended the Caramel Brûlée latte and it was delicious. Thumbs up“

“I always love going to this Starbucks. Their employees are so nice and their attention to detail for my drink is excellent. My drinks are always custom-made and they always get them correct.

Dietary restrictions: They can accommodate any dietary needs

Kid-friendliness: Yes

Wheelchair accessibility: Yes“

“I love the convenience of a drive through- HOWEVER I will give that convenience up for superior coffee and service!

I love this location inside Kroger. Everyone who works there is lovely and accommodating and honestly they make the best drinks.

Kudos yall!“

“Great service here! The drinks always taste great! But its a little sad that people who leave reviews on this starbucks are sometimes leaving reviews for the starbucks around the corner. This one is located inside of Target. Good or bad, you reviews should be for the correct place.“

“Not sure why this store has low reviews, my experiences have been great. Im not a Starbucks person but received gift cards for Christmas. I've been here twice in one week..mind you there is a closer one to my house but that Starbucks is not as friendly. I liked my first interaction my first time here in drive thru, I didnt get his name but he worked New Year morning. Because of that, I came back today thru drive thru, Different people and they all just had such great service and attitudes while even with a long line. I definitely rather come here than the one that is closer to my house. Thanks for being so friendly especially after being I just got off a 12 hr shift, its warming to see. Ill probably be back tomorrow morning after work lol.“