“If I were rich, I’d give all my money to the staff at this location. They are the kindest humans. In addition to the overall welcoming and pleasant atmosphere, the service is great. I go here often, in addition to many other Starbucks in the area and this location is BY FAR the best.“
“I had a great experience at the Warwick blvd location! The day prior my drink wasn’t made quite how I ordered it, I called and Kirsten answered. I explained the situation and she was so kind and told me to come in to get it remade. When I arrived Kylie took care of my order and Cameron made my drink and it was perfect! I appreciate the kindness and professionalism. I am a very satisfied customer :)“
“I have never been to a "bad" Starbucks. Of all the troubles in our world. The day to day grind. I can have confidence in ordering at ay Starbucks. While pricier than my normal coffee. That can be overlooked for the customer service! Thank you! For the hard work and dedication your staff provided.“
“i came in here with my children for a quick little snack while we ran some errands. i think she said her name was aviana. she was the best!!! she made sure we had everything we needed, and was super patient and nice with the kids. thank you for making my day!!“
“I am beyond impressed with this spot! From the second you walk in, you can tell the leadership here really cares about the details. It’s rare to find a place where the service is as consistently excellent as the coffee itself, but they nailed it.
The quality of the brews and pastries is top-tier, and you can see that the team is well-managed and genuinely happy to be there. Whether you're a local or just passing through Newport News, this is hands-down the best place to grab a cup. Major props to the management for setting such a high bar for service and quality. I’ll definitely be a regular!“
“Genuinely the most friendly Starbucks I have ever met. Every employee at this location deserves a raise- I can’t imagine there being better food, drinks, or staff at another location. Also, whoever was on Aux has fantastic music taste!
Edit- This is my first ever Google review I believe. I have never been more compelled to leave a review. My experience here genuinely made my whole day.“
“Had a pleasant experience visiting this coffee shop. The store was clean, organized, and easy to access. Staff members were welcoming and created a positive atmosphere. The coffee was prepared quickly and tasted excellent. The seating area was comfortable and well maintained. Overall, this location provides a great customer experience.“
“Reese took my order a few days ago ( I know I’m late on the review lol) but he was so friendly! Excellent customer service. We had a great talk and he has a bright future ahead of him! Thank you for your help and good luck with your future endeavors! 😁😁“
“I’ve been a loyal customer of this location for over 10 years, and seeing a message written in my native language today truly made my day. I’ve visited many Starbucks locations, but this one consistently has the best coffee. The staff are always hardworking, friendly, and welcoming, and they make every visit enjoyable. Thank you for always providing such a wonderful experience. I truly appreciate everything you do!“