Starbucks in Norfolk

“I’ve come here an handful of times and have noticed that every time one of the leads is working, the store is in high spirits and hard at work! I believe their name tag said Lu. My drink never came out wrong and the customer service they provided was exceptional. They’re very attentive and helpful whenever you need some order suggestions as well. If you ever find yourself here, ask for Lu if you want an easy experience!“

“I had an excellent experience at Starbucks thanks to an outstanding employee named Lauren. From the moment I walked in, she greeted me with a warm, positive attitude that immediately made my visit better. She provided fast, efficient, and genuinely friendly customer service, taking my order with care and making sure everything was just right.
My drink was made quickly and perfectly, exactly how I like it. It’s clear that Lauren takes pride in her work and goes above and beyond to ensure customers leave happy. Employees like her make all the difference—I’ll definitely be returning thanks to the great service she provided.“

“Our group of 14 had an exceptional experience at this Starbucks! Scott went above and beyond helping me arrange everything for our large party, and when the weather caused a last-minute change, he made the adjustments seamlessly and with such kindness. The entire team took wonderful care of us — friendly, organized, and genuinely welcoming.

On our second visit the following week, we were greeted with the same amazing service. A special shout-out to Kaleb, who served us with a smile even on a busy day. It’s rare to see a team that consistently delivers this level of warmth and hospitality. Thank you, Scott, Kaleb, and the entire Starbucks crew — you made both of our visits exceptional.“

“I asked if they had a Java Chip Frappuccino and was told yes, but what I received tasted more like a Mocha Frappuccino…missing the chocolatey coffee notes and crunchy chocolate chips I was expecting. It was still good, but I wish they had let me know it would be a bit different. On the positive side, the place is clean, including the bathroom, and the staff is friendly and nice.“

“Just picked up the drinks I ordered online, and idk the girls' name that is working but feel for her. She is the only one working. So taking orders & making drinks & most people in store were ordering from her. So just wanted her to know she's doing awesome !!?“

“The morning crew is great and fast!
My 4 score is because the lack of consistency with the orders. Sometimes the food is either overcooked or cold. Other times my drink is made PERFECT or not done right. For the costs of these items I do expect a higher quality.“

“One of my favorite Starbucks in the area. I just don't get to frequent it as much but that might change. Great staff, great service, and never any issues with my order. Great job all around! Ill be around more to maybe do some teleworking here!

Parking: There is not a ton of parking but I have never had an issue finding at least one spot!“

“I stopped by today with my family and quickly received our drinks. I would highly recommend this location to anyone near Old Dominion University’s campus as this one does take the Starbucks app so you can earn points and use eligible coupons.

Wheelchair accessibility: Easy to access“

“Ive gone here multiple times, staff and service is usually excellent. Friendly, I'd say maybe one or two times it maybe sounded like the server might have missed their morning coffee, but nothing I can'tcomplain about . My order's are never wrong, they let me get an ice water and condiments without complaints. Gonna be my go-to coffee shop for awile.

Parking: rush hour can get super busy, drive through line can get super backed up. inside is not a bad choice.

Kid-friendliness: Leave your kids outside please.“

“Almost every day I come here, but the coffee tastes different every time. It feels like buying a lottery ticket—50/50. Sometimes you get a delicious cup, but more often you get a bad one. Even with the same coffee, the taste can vary a lot, from the appearance to the flavor. Every time I come, I find myself hoping and praying that it will be a good cup of coffee.

If there were a way to request a specific barista to make the coffee, it would be perfect—it would eliminate the uncertainty.“

“This Starbucks on Little Creek is consistently fast and friendly. Even during the morning rush they manage to keep the line moving and the orders are always accurate. The staff here is great and they really know their regulars. It is a reliable spot for a quick caffeine fix before heading into work or running errands. The drive through is handled with total efficiency. This is my primary “go to” close to home and on the way to work on my morning commute.“

“I sometimes stop in here when I do not have time to make it to the Little Creek Starbucks. I have never had an issue with the product or service. I even accidentally took somebody else's drink that looked like mine in a rush and did not notice for a couple minutes until I took a sip and they were super sweet about it when I came back and explained what I had done.“

“Small airport Starbucks, the larger one is before security. Order on the app around 0430, they were only accepting mobile orders at the time. The Barrista was very nice and offered alternative topping when the pumpkin spice was out. I think they did walk up orders when 2nd worker arrived. It is very convenient that it is open so early in the morning. There is some seating here but it is small. Food options are available.“