“I want to give a huge shout-out to Dewayne, the manager at this McDonald's, for his exceptional professionalism and leadership during a busy breakfast rush.
The drive-through line was wrapped around the building, and curbside pickup was packed. Despite the chaos, Dewayne stayed calm, focused, and incredibly polite. I had actually made a mistake on my own end with my order, but instead of making me feel bad or brushing me off, he worked with me patiently and quickly to fix it.
Watching him manage his team was impressive—he was directing staff, answering questions, and handling customers with total respect, all while making sure the line kept moving. It's clear he sets the tone for great service even when things are hectic.
Thanks again, Dewayne, for turning what could have been a frustrating morning into a really positive experience. Your professionalism and leadership really stood out and deserve recognition!“
“I want to give a huge shout-out to Dewayne, the manager at this McDonald's, for his exceptional professionalism and leadership during a busy breakfast rush.
The drive-through line was wrapped around the building, and curbside pickup was packed. Despite the chaos, Dewayne stayed calm, focused, and incredibly polite. I had actually made a mistake on my own end with my order, but instead of making me feel bad or brushing me off, he worked with me patiently and quickly to fix it.
Watching him manage his team was impressive—he was directing staff, answering questions, and handling customers with total respect, all while making sure the line kept moving. It's clear he sets the tone for great service even when things are hectic.
Thanks again, Dewayne, for turning what could have been a frustrating morning into a really positive experience. Your professionalism and leadership really stood out and deserve recognition!“