“Drove by this location on a long travel. There was a stranger feeding a homeless and the associate was friendly during the transaction. That was good to see. There was a big spill of ice and water on the floor. An associate walked pass that area few times without putting a spill cone or putting even a paper towel on it. 10 mins later a dude came by to clean it up. Thats enough time for a person to slip and fall. Their whole milk ran out so i couldnt get hot latte. Otherwise the food that i got was in good standards.“
“Mcdouble meal was all fresh and hot. 5 cars in front of me, less than 5 minutes wait and I had my food pulling away. Cashier was friendly and great attitude. Double drive thru as well. Just visited again. Line went quick and got Merry Christmas back after I said it. Great meal, fresh n hot.“
“There have been some improvements at the west main location in the last few months. I think the team is really trying to improve. The ladies working this morning demonstrated exceptional empathy for this very emotional customer. The sweet lady in the drive-thru window around 9:15 am deserves management recognition for her gracious display of empathy and true concern for another human being! TY ma'am for encouraging me in my time of need!“
“I recently stopped by the McDonald's location on Riverside, and I have to say, my experience was excellent. The food was fantastic; the Steak and Egg Biscuit I ordered was hot, fresh, and perfectly prepared—a solid start to my day.
What really stood out was the customer service. They informed me they were out of the Frappe I initially wanted, but the employee was quick to offer a generous solution, providing a large Iced Coffee in its place. This kind of thoughtful, proactive service is exactly what keeps me coming back.
The team here is efficient and clearly focused on customer satisfaction. Highly recommend this McDonald's!“