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“I ordered a mcflurry, a pumpkin spice latte and a cheeseburger today. The mcflurries now come in a small, scalloped paper cup that are very flimsy. Not only was it a mess when the unfriendly girl at the window handed it to me, but she was holding it at the bottom which is the only firm location to hold it, so I had to grab it near the top which is such flimsy paper, it squeezes even more icecream out of the scalloped dips. I have no idea why they went to smaller, flimsy, scalloped cups, but it was a terrible idea. The girl at the ordering window, was newer and did her best. She didn't catch my order a couple times because she was dealing with a customer paying at her window, but she did apologize and was friendly, so I didn't mind. She didn't offer me a receipt though, which I would have liked. The pumpkin spice latte I got had no flavoring in it so it was just a hot milk and coffee drink. Very disappointing visit today.“
“Had an egg mcmuffin combo and a coffee, only issue was I had to repeatedly go up to the counter to ask for my coffee, it appears the drive thru had priority over the people that come into the restaurant to eat. Aside from that , it was OK and Very clean inside the restaurant .“
“There have been some improvements at the west main location in the last few months. I think the team is really trying to improve. The ladies working this morning demonstrated exceptional empathy for this very emotional customer. The sweet lady in the drive-thru window around 9:15 am deserves management recognition for her gracious display of empathy and true concern for another human being! TY ma'am for encouraging me in my time of need!“
“I love the food here and the nice customer service. I've previously worked for McDonald's in 2019 and would like to return but to this location as it's closer than the one in Ringgold. I've tried to call and someone answers but the phone hangs up when I say hello. I would really love to work here and be a part of the McDonald's family again if someone will reach out to me!
Thank you!!
Kid-friendliness: Really good happy meals I really like the cheeseburgers!“