“The McDonald’s at Palladium Shopping Center consistently stands out as my preferred destination for fast food. Unlike many other McDonald’s locations I’ve encountered, this particular establishment consistently delivers exceptional service, maintains a clean environment, and ensures that food is prepared promptly and correctly. Although I did encounter one instance of rudeness from an employee during my numerous visits, overall, the experience has been commendable. The staff members are typically courteous and efficient, and the dining area remains consistently tidy. I can only hope that other McDonald’s outlets strive to emulate the high standards set by this particular location.“
“I ordered on the app for curbside pickup. When I arrived, I was experiencing internet problems with my phone, and unable to let them know that I had arrived. So, I restarted my phone in hopes that that would correct the problem. After my phone got back online, I went back on the app to try and let them know that I was there. This time, the app said that they were experiencing problems on their end.Well, no sooner after I had turned my car off and was getting ready to go in to let them know that I had arrived, and the manager met me at my car with my order. He said on his end my order showed up as "STAGED", and said he knew it couldn't have taken me that long to arrive.Compared to some other McDonald's franchises, GREAT CUSTOMER SERVICE indeed.I am not that haven't experienced great customer service at other McDonald's locations. I am just saying that this experience was worth noting.To the manager of this McDonald's, I want to again offer my thanks.It's not every day that you positive notes in the customer service industry.“
“The food is fast food so I can't rate it 5 starts but as far as McDonald's goes, everything was cooked just right and was assembled well. The service here was outstanding in comparison to my overall experience with McDonald's, everyone was friendly, no depressing or rude attitudes, which is common in fast food. I would know, I worked at McDonald's before ? the atmosphere was calm and happy, not too hectic but that is always subject to change come rush hour. Overall I'd choose this one over the other 3 in my area“
“The food was on point! I saw that Mac Rib looking all good on the TV screen and I had to go get three of those meals for my family! Match that up with those famous McDonald's French fries and your favorite drink, Lord have mercy. What more needs to be said!! Go get it!“
“This is for the one on Eastchester-- High Point Mall area -- Guys please salt the fries -- It's McDonalds for crying out loud -- also I love a Big Mac -- but this on let me down as it had no sauce I mean none -- maybe I got someone else's order-- but I'd rather you forget those little tithing on there that pass for hamburgers than the sauce !!“
“Okay yeah no! Tonight was a disaster. Why should I have to pay that much money for food that isn’t correct? Why is my double cheeseburger that I ALWAYS ask for to be plain (I asked this time as well) not correct?! I’m tired of going through this! Pls get someone else that can hear and knows how to do drive thru I’d appreciate it.Kid-friendliness: It’s cool“
“Employee by the name of Samaria (sp?) kindly upsold me on the breakfast because I was not in the least interested and I was there too soon for lunch. She gave me her personal recommendations in lieu of the lunch items I wanted. She was so kind and even brought our food to us as we filled our drinks for our to go orders. I never seen such service in the fast food arena. She didn't stick around for any praise as I wanted to tip her. Just finally someone who actually looked like they loved what they were doing. and leaving this review was the least I could do to give this kind young lady some recognition.Parking: large parking lot with close access to entrance“