McDonald's in Burlington

“We received exceptional service today from Maria Cruz! After we finished our food, Maria went above and beyond by coming to our table to check if we needed anything else. The food was hot and fresh. We had already thrown away our receipt so I could not do the regular survey. But I wanted to let you know that Maria is exceptional. Thanks Maria!!“

“Hot and fresh food, but the dining room was really dirty. Tables had food debris, straw wrappers and dirty napkins all over them. Customers kept leaving their dirty tables unattended only to return later on with more food and drinks. It was a bit of a weird experience because of that. I saw one of the employees leave a whole tray of food on the table unattended multiple times while he sat outside looking extremely grumpy. Great food quality, but unprofessional staff and dirty tables mean a lower score.“

“This location is amazing. Even on a busy night like tonight (July 3rd) the worker was able to take our order with kindness and repeated back to make sure it was accurate. This gives us hope that customer service is not dead in the fast food industry. Thank you.“

“I don’t generally leave comments, especially for McDonald’s, but today had really great service. The lady that took our order was super nice and helped us out when we had issues with the app. Food came out quick and fresh.“

“I stopped here this morning for a biscuit and coffee. The line was sooo long...(no one's fault! It was a busy time!) and the servers in the drive thru were so nice. The server at the food window was exceptionally friendly. I just wanted to give her a pat on the back. There was a very loud vehicle in the drive thru...she was so patient because I could not hear her and I know she could not hear me (or anyone else for that matter) I know working food service is so hard...the staff here is a keeper :)“