McDonald's in Greensboro

“I was ordering a large order and was able to have an exceptional service by Shelby, she was very cordial and professional. She made sure I had all my sauces and extra napkins for the kiddos. She made the atmosphere very peaceful and would definitely be some of the best service I’ve gotten at any fast food /restaurant in a very long time. Will definitely be back, deserves a raise!“

“I had a great experience at this McDonald’s today around 12 PM. I got my food quickly, and the guy at the front was really on task—he was making sure orders were going out promptly and checking in with customers to see if they’d been helped.

There’s plenty of space to sit inside, and I noticed they really keep up with cleanliness. The drink station looked clean and organized, which isn’t always the case at other locations.

I also used the $6 app deal (Big Mac, fries, and a Coke), and it was a great value. Solid experience overall—I’d definitely come back to this location.“

“The customer service here was excellent, as someone who work in a restaurant I felt so appreciative:) Shawn was patient and ver respectful he understood my order and didn’t question my question I truly love the environment the team was also really well 😊 our food was all there and it tasted great , exceptional hospitality.“

“Each and every time I come to thisMvDonald’s I receive the hottest freshest food . Not only that but the customer service is A1!! They never messed up an order yet!!!! I’m leaving this review to give credit where credit is due!! Keep up the amazing work amazing work guys good job frfr“

“I must say this is the best McDonald's that I have been to in Triad area. I usually visit the location before dialysis, There is never a time that I've went there and the restaurant was dirty. The staff are always so nice and helpful. And they are consistent with the quality of three food that they serve no matter how busy they may be. Your served in a timely manner no matter how busy they are also. Their posted as maintaining a 100% perfect score from the health department and they deserve every bit of that score. Thank You for providing a contactable place to eat before dialysis in the morning. Keep up the great service.“

“Pretty consistent as long as you order ahead. Just like every other McDonald's it's almost impossible to get service in stores. But because I never order at the counter it's not an issue for me but I have seen people struggle to get the attention of coworkers because they often will turn their backs as people walk in. That's not just this McDonald's so that's every McDonald's lately i guess it's a corporate thing to get people to gravitate towards the kiosk and the app but it's noticeable nonetheless. 🤔😂“

“Can you believe that the girls at the window know my voice and face for coming by so often, like every morning ?. I always get my decaffeinated coffee ☕️, using the best easiest application, the McDonald's app, that give me awards and my coffee ☕️ for only 99 cents, every day. Of course McDonald's is a national chain, but this place always greets you with a local smile and thank you“

“McDonald's has redeemed themselves and brought back stronger straws. Thank you so much. The clear ones were horrible. You were smart to bring back quality, even though it was straws and not food. The straws are important too.

It's official. McDonald's is now the worst, cheapest fast food straw beverage provider. I don't know what they are thinking. These straws are so cheap, weak, flimsy and send the message of low quality products. Bring back the good straws McDonald's!!!!!!
I can't believe they are still using these cheap straws. The one I got today was split and I tried to use it but it kept splitting all the way down. I haven't seen other fast food places buy straws this bad. What's up?“

“Always clean and service is always kind.
Today my toddler dropped his drink close to the end of it and was not handling it well as it was nap time and they had been playing over an hour.
Out of the kindness of her heart, one of the employees made him a small drink before we left, and all she wanted was to make him smile. It truly made his day and mine. I appreciate the kindness and am truly humbled for the best outing all week.“

“The majority of the time fast and friendly even with long line. It usually moves steadily. The food is good. I usually mostly do breakfast. I love mcgriddles. My other favorites are Bic Macs, double cheeseburger, mcdouble, and the chicken sandwich. The thing I LOVE most about McDonalds is I can get a cup of coffee 24/7. With cooler weather coming on its a must have. Other fast foods only during breakfast hours and sometimes they've run out and don't want to make more cos it's close to breakfast over and lunch beginning.“

“This McDonald's was great! I went thru drive thru and the agent was polite and proper and the team got my order right!. Also, thanks for steaming my fillet fish bun. I hate when people toast the bun on fish fillet. My fries weren't fresh but they weren't cold either. Overall, 5 stars. I dont eat fast food often but it was a delicious treat and reward.“

“So usually this place sucks and everything that could be wrong with your food WILL be wrong with your food. The food is usually cold and old undercooked, overcooked AND NOT prepared the way you ordered. So I haven't been here in awhile.But I went there twice yesterday and nothing was wrong with any of my food 🤔 It was all hot and fresh and exactly how I ordered it 🤔 maybe they got a new manager or something? 👍 I only gave four stars cause I'm still skeptical...like I can't believe I had a GOOD experience at THIS McDonald's 🤔“

“Stopped here on the way home from a funeral not for food but to use the restroom and I couldn't get out of the pants I had on because the zipper had gotten caught on the liner down on inside of the inseam and the fact that this was a side zipper didn't help matters at all. Luckily there was another lady in the restroom who came to my rescue who just so happened to be a McDonald's employee and even though she had to literally rip the zipper in order to get it undone I am truly grateful. Because there is no way I would have made it the hour drive home without having a accident. Note to self when getting the zipper repaired make sure that the inseam will remain flat.“

“I don’t know why they have so many negative reviews. These girls that work here are awesome! They are super friendly and make sure what you order is what you get. They walk around and check to see if you need anything. My food is always correct and fresh. This is one of my favorite McDonald’s in Greensboro.
Thanks ladies!“

“I came through the drive through this morning with my mobile order. The young lady taking orders was super polite and personable calling me by name for my mobile order and just having a genuine personality and great customer service. This was all about a 30 second interaction but she made my morning simply because it’s just not what we normally get from McDonald’s. I applaud her!! Gave her $20 when I got to the window just because she was a ray of sunshine. Thanks bookie!! Food was good too lol“

“Place is decent and clean. Nice area away from most residential sections. They are super slow at the drive through if you order a item thats not near ready. You will sit in your car for around 10 minutes every single time. Fast food is supposed to be fast, not pull up, parking, and wait 10 additional minutes.“

“We often come to the restaurant for lunch and today we ordered some cookies, we waited a bit for them and a girl from the crew who is great, always very kind, if I remember correctly her name is called Monizia, she served us wonderfully and also gave us an apple pie for the wait. Congratulations to her and the whole crew.“

“I drove through during breakfast when it was busy. This McDonalds was SO FAST, even with my order that has substitutions. Not only were they working their tails off, providing exceptional service, both girls at the drive through windows were extremely friendly!“