“We order from toast often and have always had a good experience. My husband ordered take out over the phone and the toast employee taking the order was combative, rude and ultimately refused to allow us to pay over the phone. The manager, Hunter, got on the phone and processed the order. I went to pick up the order. Hunter brought the food to me and apologized several times. I appreciated how apologetic he was and how much he cared about fixing the situation . We got home and the chicken in our meal was raw. I called the restaurant and spoke to Hunter. He offered to deliver the meal to our house. Another manager dropped off the food to us and also apologized profusely. The management team at this location truly rectified this situation. I understand that things happen but I’m impressed with how quickly the management team made it right. Thank you, Hunter! Toast is lucky to have you!“
“Ursula was the best waitress I've had in the city! She knew the menu backwards and forwards, every recommendation she made was right on the money, and she made me feel extra comfortable. This was a great way to spend my Fiancée birthday!“
“Absolutely amazing. Our waitress and waitress.in training were nothing less of exceptional. The food came with a quickness and was absolutely delicious. Before I could even get my tea half way down I had another one. This is THE PLACE TO BE!!!!!“
“Great food and service.I visited twice this week once with my colleague Chad, who recommended the place. The food was great and the plates were very large.I had the steak egg rolls and pork tacos the first night and the second night, I had the flat iron steak sandwich. All food items were amazing.“
“My wife and I are vegan and was surprised to see a vegan dish on the menu. "Veg Head Dirty Rice" One of my meat eating friends ordered it as well and loved it. When we come back to RVA, we will stay at the Omni and eat dinner at the Westham Tavern.“
“My wife and I are vegan and was surprised to see a vegan dish on the menu. "Veg Head Dirty Rice" One of my meat eating friends ordered it as well and loved it. When we come back to RVA, we will stay at the Omni and eat dinner at the Westham Tavern.“
“Came in from out of town and a friend suggested I come here, was not disappointed. Ordered the east coast burger with fries and a blueberry mojito. The burger was cooked right, ingredients tasted fresh, most places see fries as an afterthought but here they were freshly cut and had some kind of seasoning on them tasted great. And I had never had a mojito made with blueberry simple syrup before but I'd highly recommend trying it.“