$ • Fast Food, Chicken Shop, Salad

3380 Pump Rd, Richmond
(804) 364-0200


Take-Out/Delivery Options


Reviews for Chick-fil-A

I was home visiting (Richmond,VA) and getting to Chic-fil-A before returning North was definitely on my list. However, as with every other restaurant they didn't have as much staff as they typically have. Also, having ordered the chicken ? strips, medium waffles fries and a small chocolate shake at a cost $13,78 as I drove off and stuck my hands in the bag off my fries ? I quickly realized there weren't many fries. There were literally 7 waffle fries ? in the box. My full review

Food is great here. But the location can do a better job in helping keep the curbside traffic separate. The drive thru traffic blocks the third lane and blocks the curbside traffic and also other traffic. You cannot rely on this location for a quick pickup during peak hours(that's the whole point of fast food)

This is a very clean Chick-fil-a, with a great deal of care going into the prompt and friendly service. You can tell that the cashier who helped us, and unfortunatelyI did not catch her name, really loves helping people and what she does. That is so difficult to find these days! The food is hot and fresh. The service is quick. My shake was great with a lit of whip cream. She even started my soda over, because it had spilled all over the cup. She did not want anyone having a full review

More Reviews(173)


Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday Closed
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday Closed