“Let me paint y'all a picture.
It was one of those rainy days where nothing was going my way. If there was a chance that something was going to go wrong, it was gonna and it did.
After a day of endless nightmares, I treated myself to a sweet treat cuz I deserved it. I unfortunately went to a different Starbucks and they forgot to put any and all syrup in my drink. It was milk with a whisper of barely coffee coffee. A privileged dilemma, but a dilemma nonetheless.
My only deliverance on this day of curses was this location and the sweet person who remade my drink for me and wrote a nice note on it. I wish I had gotten your name. I wish I had had cash on me so I could make it rain.
You made me the most delicious horchata yada yada drink and the cinnamon made it sing.
I hope your pillow is always cool. I hope your pennies are always head side up. And I hope that everything you want in life comes your way.
Thank you endlessly for your effort and your presence in this world. You made my freaking week.“
“Taylor was amazing to us!!! We came in right before close for a special treat for my daughter who had just performed. Several other Starbucks had closed a bit early but Taylor let us sneak in 2 minutes before close (which I hated to do to her) but she was so kind and friendly and made our drinks perfectly!!! Thank you Taylor for being so awesome to us and to this Starbucks (inside Short Pump Mall) for staying open until 10:00!!“
“This Starbucks is top notched. Friendly service and even helps you when a drink is made poorly by another location. The drive through can be a bit slow at times. If they work on that being more consistently speedy. They would be good to go.“
“I believe he said his name was Jeremiah, but today he went above and beyond to make sure I was satisfied. I went in to get a hot drink because I’m loosing my voice and he recommended me the medicine ball. He genuinely seemed to care about me gaining my voice back.“
“My favorite starbucks by far. Sam, Dylan, Rae and Leo always make my drink better than any other store and know it’s me when I place an order ahead of time even though I’m not an everyday customer. They are the best and I appreciate them!“
“This is a great location. The service is always friendly and fast, drive thru or pick up inside. I don't know where they find employees that work this hard, but they are almost always busy when I visit and the staff is always killing it!
Vegetarian options: I'm not a vegetarian, but I love the impossible breakfast sandwich!“