“My ever so pleasant fortress of quiet solitude away from home where I can listen to music on Saturdays and drink pink tea, which is especially important, because I'm single and don't get to interact with people much in my life and I'm not into online dating sites or group communities...
I like the occasional written cup greetings and little flowery or happy face symbols, they often make my day ! ❤️
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“Very great experience here it was my birthday and wanted my birthday drink but since I hadn’t used the app in a long time I didn’t have it available but the manger still allowed me to get the drink when he didn’t have to he was very kind and staff was also very friendly and amazing“
“The line has gotten really slow. I cant stop here before work anymore and make it on time. I usually get a venti white chocolate mocha that never disappointed until recently the last 4 drinks I got tasted very nasty. All I could taste was the espresso. 7brew is right across the street but same problem. I cant get a coffee without being late to work. Once your in the line your locked in at starbucks. Like if its taking too long you cant pull off and change your mind you have to go all the way through“
“This is my go to Starbucks when I'm in or near Westchester. Customer service rates above 5 stars and beverage accuracy is up there too. NOTE While there is also a stand alone store in this shopping center their parking is horrific and customer service is merely okay.“
“I went to the new Starbucks on Genito Rd, the Lake Eloise location and I ordered a venti cinnamon dolce latte extra hot and pumpkin loaf warmed up through the app. I usually go here on my way to work and they are mid with the drink usually and don’t even make it extra hot but I accept it and just go about my day because I don’t want to be a Karen and cause a scene. Today though, on this fine Sunday morning I went through the drive thru and told them my name for the order and there’s always a line but again I’m not complaining I understand they’re busy. I got my pumpkin loaf and it was mutilated not even warmed up either. Idk why they gave it to me it was crumbled up in multiple pieces, but I ate it because it’s just food and I’m sure when they took it out of the heater it just fell apart. That’s okay. But my drink was just straight hot milk with cinnamon on top. Like there was not a hint of espresso in there whatsoever or syrup and it wasn’t extra hot either, lukewarm. So I was drinking warm milk and I decided not today. So I came to this location immediately because it was on my way home and I explained what happened, I was nervous asl. I told them I’m fine repaying for it because it was at another location and i knew they’d make it better anyway because the genito location just fails me every time. But the people that helped me at the front were so kind and they remade it for me right away. I wasn’t expecting it to go so smoothly but I’m writing this review because their kindness made my day better and I really appreciate what they did for me. Thank you!!!“
“so….while I do agree with most of these reviews about this location being slow & not having their act together…I must give a HUGE shout out to Calvin for being man enough to own his mistake today…I ordered a delivery to my work which is 5 minutes from this location because I’m insanely busy at my job first thing in the morning…& when it got delivered only one item was delivered.I was missing MY coffee…so my boss was nice enough to say well run up & get it…& when I arrived I told them what happened & Calvin didn’t hesitate in saying “ that was my mistake”…& made my coffee & gave me a voucher toward my next drink. So accountability is HUGE for me in a world where you don’t see much of it. Calvin your Momma raised you right! & This Starbucks is very lucky to have you!!!“
“Me and my dad went to Starbucks!!!! My dad was so offended that they did not have the 1971 cup because it is like really special to him!!!! Look at the picture to see for yourself!!! I ended up getting something with a lot of espresso because I knew the way back with my offended dad would be rough 😶🌫️ thankfully he soon got over it and is ready to go back to see if they have one now!!! Way to go dad!!!❤️“