Subway in Newport News

“Unsolicited review.

Highly recommend for a yummy meal (vegetarian option!), super professional and friendly staff, and clean restrooms. Special thanks to co-owner Jennifer for making us feel relaxed and welcome during a storm!“

“Nice staff very patient with lady ahead of me being difficult about the sub of the day..they handled it well because I wanted to yell “it’s Thursday lady!!!” I stepped in and explained because I can remember working fast food, sometimes people accept things differently hearing the same thing from someone else. Great job guys!“

“I literally watched this young guy grab meat with his gloves for another customer then didn't change gloves. Grabbed my bread, grabbed the knife cutter cut the bread then grab my meat for my sandwich. He was rude. And I honestly felt very uncomfortable that happened and wanted to say something. But he rushed me down the line when there was no one else in line. He gave me my things. No problem at checkout. But then he proceeds to the back to start gossip.

I never had something like this happen at any other subway I been to.

Subway is usually awesome and I have gone to many. But this one kinda surprised me and I'm truly pondering if I will file a complaint or not against this man.“

“I haven’t ordered here, but someone hacked my account and put their order on my card. I placed a call and the nice person on the phone said he’d cancel it for me. I asked him to please tell the thief to screw off on my behalf. 10/10 customer service“

“I usually do pick up orders. But the cleanliness off the store is top tier, the employees are always so nice and friendly and they make sure to check the “notes” section everytime so I always get my food exactly how I want even toasted for half the time“

“One of the cleanest Subways I think I've stepped into! All the ingredients looked super fresh. Michelle made my sandwich and she told me she's owned this Subway for 32 years. Keep doing what you're doing girl 💪♥“

“I love this place, always clean and staff is always polite. I normally stay and eat inside because of those things, food always is covered and protected. They're always helping you with the deal of the day and so on. Prices are as usual, notbad at all. Quick.easy and healthy! Thanks for keeping this Elevator Man fed throughout my late nights and early mornings.

Vegetarian options: Great selection of veggies toppings as well as meal options for vegetarians.

Kid-friendliness: It's a family restaurant kids are Def welcome.“

“They also do the large catering orders .
Their survice is very good

Their shop is very clean, their behavior is very good, they always speak with a smile, I always use their services.
I recommend personally.“

“Ok so today a friend and I came here for the first time today. The 2 women that were working today around 4pm were amazing. When I say their customer service was not only amazing you could actually tell that they we're dedicated to providing that service. My food was amazing and I promise you this is the only subway I'll be going too. Thanks Ladies.“

“Every time we come to this Subway, it just feels easy and familiar. I usually order for my mom, my son, and myself, and it’s always a good experience. My son is 10 and loves coming here—he gets so excited to order his own sub and always asks for his two chocolate chip cookies (non-negotiable 😂).
The staff are seriously great. They’re friendly, respectful, and they actually remember my son’s order since he gets the same thing every time. He feels like a regular, and he loves that. He likes this location so much that if someone takes him to a different Subway, he’s genuinely upset.
If you’re craving a sub or anything else on the menu, I’d definitely recommend this spot. Good food, good people, and a place that keeps my kid happy—can’t beat that. 🥪😊“

“I had a difficult order to fill for a birthday and I got five star service.
I would absolutely recommend this location and absolutely return.
Thanks man who helped me and thank you Subway!
God bless you all.
:)“

“This review is for store in 3301 Washington Avenue, 23607. I have been ordering from this store for a few years now and my experience has always been great! The quality of service is outstanding and the personnel working here are always nice. My order has always been on point, no issues over the last 3 years that I have been coming in.
This store is usually busy at lunch but the personnel working here are efficient while still maintaining quality.

I recommend you give your worker a raise. They are the reason people come back. A lot of people myself included keep ordering knowing that our orders will be made to perfection every time! In times when lunchtime is very limited, knowing that your order will have no issues makes the long walking to get there worth it.“

“I had the pleasure of being served by Paula, and she was simply amazing. Very attentive, and very knowledgeable. D started to make an order, but still acknowledged me with a smile. I truly enjoyed my experience, and will definitely be back.
Freshest bread 🥖 10 out of 10“