Panera Bread
$ • Cafe, Salad, Soup
Hours:
1370 N Parham Rd, Richmond
(804) 288-3016
Customers' Favorites
Panera Bread Reviews
You wait forever for service at the counter. A skeleton staff is not attentive to customers. The sandwich was passable. Hey, better than most hospital food? I ordered—and paid for—medium coffee. When only a few dribbles came out of the taps and I alerted staff, some dull-eyed kid in an apron says he thinks they quit brewing after breakfast. Yes, I replied, but you didn’t quit taking my money for coffee after breakfast. Nobody grabbed the empty urn until another customer...read full review
When I ordered, I requested NO plastic utensils or napkins in my to-go order. I picked it up at the carry-out counter, and looked in the bag. Utensils and napkins were in there. I asked the woman if she would take the utensils out of the bag, as I hadn't touched them. She said she couldn't, because the bag had gone over the counter. So much for trying to reduce plastic waste, and save Panera some money. Please ask your employees to pay attention to customer requests.
Ratings
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 7AM - 9PM |
| Sunday | 7AM - 9PM |
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Since moving to my Company's office in this area I've gone to this Panera location a few times. Today's lunch rush had an emphasis on the word rush. A lot of people wanting to pick up or eat there all at the same time. The employees making the orders were working through the orders as fast as humanely possible. My order ended up getting bumped out of the que at some pint but as soon as I touched base with them they got right on it.