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“Randomly came to this Popeyes today and had the best experience. After living in Louisiana, I can honestly say this the best Popeyes franchise I’ve ever visited. The customer service is top tier, food is fresh and full of flavor. The manager is doing an amazing job training and mentoring the employees. I know the franchise owner is proud to have such a dedicated team. I will gladly drive 30 minutes to come back here for some fried chicken!!“
“Morgan Crabtree rocks the planet! She provided the very best service in the world! She is extremely personable.We love her so much! We most definitely will be returning on our way down 95 at Christmas time. Thank you for employing such a positive and uplifting employee. She is a true asset to the Popeyes empire.“
“Ordered a special order basically got a grilled chicken sandwich. Not on the menu and to my surprise they got it exactly right right down to adding the napkins and spork to my order. Very happy with the employees at this Popeyes. Like to point out my good experiences and not just the negative ones.“
“Feb 6, 2025- I went to this location to pickup an order and there was about seven or more door dashers that were there to pick up their orders, however the Assistant Manager Khaliff did a wonderful job fulfilling these orders with limited of staff. Excellent customer service and job well done 👏.“
“Staff were friendly to me. When I forgot to order the mashed potatoes without gravy, they stopped what they were doing to exchange the one they gave me for one with no gravy. They also gave me some butter in a cup even though they didn't have the refrigerated packets. I also forgot to ask for grape jelly as well so went back into the restaurant again and they got me plenty of packets. Bathroom was also clean. I'm not sure if it's because this is the South and I'm from the North, but it was very refreshing to have this kind of service. I will be back as often as I come to Richmond!“
“I ordered the spicy chicken strips, with spicy Barbecue sauce on the side. They were cooked to perfection. Crispy outside with the meat inside pleasantly tender. The attendant at the window double checked my order to make sure it was perfect.“