“On my last visit there. I went thru the drive thru window and placed my order. I wanted (two) 2-piece chicken both with a breast and wing. I was told that they only had spicy chicken, which was fine. When I got home, I had only one order right, and both of them were regular chicken and not spicy. I felt that I wasted my money that day.“
“If this is the Popeyes at laburnum and Mechanicsville pike, then service is 4 stars. If it's the one on laburnum and gay rd across from white oak plaza, there should be one to no stars. Popeyes Mechanicsville pike were nice, the other one is rude and management is even more rude than employees.“
“Cory depicted great customer service on today. Being a customer to this location for quite some time, this was by far one of the best service I've received. Thank you Cory for your excellent customer service that was given to me on today. Keep doing what you're doing!!“
“I pick up from here occasionally for deliveries and have gotten food a couple times myself, this is for sure one of the better Popeyes in the Richmond area(at least when I've been there) they keep the place pretty clean and I've yet to see the staff trying to fight each other or customers(yes sadly that has happened at some other ones?) food is usually fresh. Always fast on having delivery orders already packed when arrived or quickly doing so.“
“This is a honest review the whole staff is amazing well night crew first they saved me money by combining my orders then the drive thru server Larry was very professional and had great customer service skills food was also hot and fresh and for it to be 10 mins until closing they were amazing thank “