27 Best Chicken Restaurants in Richmond

“Absolutely phenomenal experience at CHIC’N CRAVE in Petersburg! I placed a large order just 30 minutes before closing—four chicken sandwiches, a 20-piece chicken tender meal, and their amazing honey biscuits—and everything was fresh, hot, and made to order. That kind of care and quality, especially so close to closing time, really impressed me. The food? Top-tier. The chicken sandwiches were perfectly crispy and flavorful, and the tenders were juicy with a golden crunch. But the honey biscuits stole the show—soft, buttery, and just the right touch of sweetness. What really stood out, though, was the service. The owner personally greeted me with a warm welcome, and you could tell they genuinely care about their customers. It’s rare to find that kind of hospitality and pride in both food and service. If you're in Petersburg or just passing through, CHIC’N CRAVE on North Sycamore Street is a must-try. I’ll definitely be back!“

“We got the reaper chicken and JACLYN was the BEST server of all time. She was there for me at my lowest and with me at my highest. Jaclyn I will never forget you and your outstanding service. I WILL be coming back just for Jaclyn to be my waitress again. If I could give anyone 10 stars it would be Jaclyn.“

“good service.cold slaw was good“

“I love bb.q Chicken ever since I first tried them in NYC. I was so happy fond that we also had a location close to Richmond, VA. Their chicken never disappoints. Always tasty and crunchy. Best Korean fried chicken and even better than Bonchon.“

“After reading the reviews I decided to just get the chicken and biscuits. The drive thru line was around the corner! I went in and walked out less than 5 minutes with my order. Pro-tip, it’s not a lot of people inside and two cashiers. Chicken was delicious with the biscuits, hot and fresh!“

“Great service and delicious fried chicken“

“3/25/26 stopped by after medical appt heading back to norfolk, I ordered nuggets 8 pc, fries, vanilla shake. Order#4513147 @ 11:30:25 reg.# 57 cashier Shadee and operator Greg Williams. The young man was very polite, helped me order and offered a free cookie for the trip back I accepted that chocolate chip cookie (which was the bomb) so was the vanilla shake. I told him I had just left VCU and has a follow up from surgery. I told him they are the bomb! They are very professional workers and they take great care of their patients. Everything was super excellent! I hadn't had chic fil a in a few years because of weight issues but I had a long ride home, no breakfast so I thought I'd get some lunch. The food was at the perfect temp, not red hot just right! The vanilla shake was delicious, hadn't had one of those in years. The cookie I waited awhile to eat but delicious! Excellent, Excellent service! Keep up the good work! Love the heaters for the employees and customers! Your the Bomb!“

“I love them so much!!! Their food is awesome and their staff are very friendly. They have great milkshakes too! 😋“

“Clean, bright, and good vibes all around. A great spot to chill and enjoy some spicy food. Laid-back atmosphere with good music and a welcoming feel. The chicken was perfectly crispy and juicy—easily some of the best Nashville-style hot chicken I’ve had!“

“I work at a nearby building and come here for breakfast/lunch many times a week (not the healthiest I know I’m working on meal prepping okay lol) and they’re always kind and courteous and I never really have issues. Today I placed a pick up order for my breakfast and someone apparently just took it before I got in. Even though I came after breakfast had ended they did their very best to make sure I got the meal I ordered anyway and took the time to mend the situation even in a clearly very busy time. Decided they earned this review for that haha“

“Some of the best fried chicken gizzards in Richmond! I don't think they're on the menu, but just ask for them. I think they're $7 for a pound or so.“

“The service was outstanding! The food was fresh abs hot !! Great place“

“Staff was friendly and food was delicious.“

“The team here goes above and beyond on the regular. Despite how consistently busy they are the food always comes out within a reasonable amount of time and is always fresh. I have had nothing but outstanding customer service from every employee at this location. Kudos to the entire staff, y’all are appreciated.“

“I come here every Thursday night and Serwaa always gives me the best customer service. I am excited every Thursday to come and see her. Thank you for everything you do Serwaa. I hope Chic Fila realizes what an absolute gem they have with Serwaa.“

“First time visiting & were greeted by a welcoming young lady who took our order. Plenty of inside seating, parking & helpful staff.🥰“

“I wanted some real spot fried chicken, not the uptight mama kitchen 2 pieces for twenty dollars and other so called hipster spots.This joint is in a gas station, so it's scares the local cary town polos and yoga pants away. I'm a hypocrite cuz I rock Lululemon sometimes too ?.I ordered chicken, biscuits, cornbread, fries. All were awesome. Fries were soggy yet still bangin like some subs in an 87 Cutlass. Chicken is 9 out of ten. Clean, not greasy. Biscuits and corn bread 7.5/10. The manager Francis held me down and was on top of his customer service game. Def recommend as a dope spot. It's a franchise too for those scared of the gas station. Word life.“

“Had the best experience yesterday! The staff is so friendly. :)“

“I ordered from Postmates and I clicked on the address, and then I realized that it’s actually made in IHOP’s kitchen. Honestly it’s a great chicken sandwich… i love the sauce and also the waffle fries too. I think I’ll try the sliders next“

“Wanted a 2 piece dark I told him 2 thighs he said no you get a leg and a thigh I said I want 2 thighs I'm paying for dark meat and it doesn't specify what pieces YOU HAVE TO GET didn't argue give me the leg buddy ... A few days after that they sold my boyfriend OLD COLD potato wedges and went back and forth about it only being up for 15 minutes...we didn't want the money back just cook more wedges he ended up giving me my food for 1$ but still didn't rectify the potato wedge situation chicken good service garbage...the older guy is pretty cool though“

“No Play Area!!! We took our kids to this Chick-fil-A because the website says it has one and so does the pictures on Google reviews. However, the staff informed me that the play area has since been removed and is now a seating area with windows from floor to ceiling.“

“Excellent customer service! Good food , good atmosphere!“