$$ • Chicken, Fast Food

7125 Forest Hill Ave, Richmond
(804) 272-5050


Take-Out/Delivery Options


Reviews for Chick-fil-A

I wanna start by saying this review is NOT about the employees that work here. The customer service is consistently good and I've never had any problems with their food either. This review is about their management, and the vibe the entire restaurant puts off. First of all they constantly have employees taking orders outside during poor weather conditions and I know they do it to improve customer service, but like give these poor employees a break lol. I hope they at least full review

Slowest location I've ever been to. Line was long and that's to be expected. However when it gets to the merge part of the drive thru the first lane wasn't letting the second lane merge in. Therefore 5 or 6 first lane cars went through before us in lane 2. Someone needs to stand there to make sure people are merging fairly.Also the fries taste like they were cooked in VERY old grease.

I know we all are going through a rough time right now but I just wanted food for myself and kids. I ordered the chicken tender kids meal and it only had ONE tender in the box. I go to look at my food and pull the sandwich out to find there’s pickles on it and now the juice from the pickles has saturated the bun... I hate the taste of pickles on my sandwiches. I double check the wrapper to make sure it says NO pickles... go figure it says NO pickles on it.

More Reviews(125)


Monday 10:30AM - 6PM
Tuesday 6:30AM - 10PM
Wednesday 6:30AM - 10PM
Thursday 6:30AM - 10PM
Friday 6:30AM - 10PM
Saturday 6:30AM - 10PM
Sunday Closed

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.