Shake Shack Willow Place
$ • Burgers, Juice Bars & SmoothiesAbout Shake Shack
Customers' Favorites
Shake Shack Fried Crispy Chicken Sandwich Combo
Shack Burger and Smoke Shack
Double Bacon Cheeseburger
Spicy Shackmeister Burger
Cheeseburger and Fries
Avocado Bacon Burger
Double Shack Burger
Bacon Cheese Fries
Burger and Fries
Chocolate Shake
Shake Shack Reviews
253 ratings
Share your opinion about Shake Shack Willow Place
Just stopped by from out of town for a drive thru order and I can honestly say we’ve never had a more friendly or pleasant person take our order ❤️
We ordered some chicken bites and smoke burgers. Both were very good.
Keep up the good work!
We ordered some chicken bites and smoke burgers. Both were very good.
Keep up the good work!
While the burgers were tasty they were just slapped together. Take 15 seconds more and actually put the lettuce and tomato on top of the burger. Fries were hot and crispy.
Priced like Five Guys, but taste better. They cook your order fresh, so it takes longer than most other fast food places.
They have crinkle cut fries.
They have crinkle cut fries.
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Shake Shack Willow Place is a popular hamburger, fries, and shake shop in the Richmond area. They serve well-cooked, crispy burgers and thick, creamy shakes. Customers have praised the delicious burgers, including options like the Black Truffle Burger and smoke burgers, which are juicy and made with fresh ingredients. While the fries are not the highlight, they offer a nostalgic crinkle-cut potato option that is crispy. Guests can also enjoy chicken bites and are encouraged to ask for the signature sauce with their fries. Although some customers find the prices a bit high for fast food, they feel the taste and quality justify the cost. The restaurant is committed to improving, addressing issues with condiments, watered-down drinks, and fryer maintenance. With easy parking and a drive-thru option, guests can order at kiosks inside and find plenty of clean tables to enjoy their meals in a friendly atmosphere.