Customers` Favorites
Customers` Favorites
“Been worse an worse every time service especially old workers way better an so was food“
Customers` Favorites
“Scratch Biscuit Company has earned their position as a neighborhood favorite.
The food is fantastic - we particularly love the Jamaican beef patty tacos, grits, biscuits and gravy, curry chicken tacos, and the Cotton Hammer Biscuit. My wife is obsessed with their iced coffee. I love the unique specials when I can make it on a weekday.
The service is always friendly, helpful, welcoming, and efficient.
The atmosphere is inviting and a great spot in the community - indoor and outdoor seating are both fantastic.“
Customers` Favorites
“Great food. The waitress was so very friendly, attentive and went beyond to make our experience a pleasant one. Food is always served hot and seasoned perfectly 10 out of 10 times. Thank you, First Watch— you know how to do it right— from front door welcome, thru hot servings and GREAT SERVICE. We will be back!!“
Customers` Favorites
“Great place, excellent food, small joint, but delicious homemade cinnamon rolls!!!“
Customers` Favorites
“The best diner in America! The customer service was excellent. We received our food quickly. The quality of the food was delicious. I had pecan waffles, over medium eggs with hashbrowns that came with ham chunks and melted cheese. I also had a T-bone steak. All good! I highly recommend this place.“
Customers` Favorites
“Great food and super friendly service! One of our favorite stops in Roanoke for breakfast!“
Customers` Favorites
“Best one we have been to.. waitress was very friendly. Food was great..“
“Always fast service and server always knows what we drink and brings to table as we get seated“
Customers` Favorites
“Very good breakfast and burgers!“
Customers` Favorites
“good food fast. friendly service, just love it when they all say hello as I walk in“
Customers` Favorites
“Today’s visit was NOT great, because of our waitress’ attitude. Maybe she was having a bad day, because I’m pretty sure we had her before. Today it seemed like a cold shoulder from the beginning when we just asked for water to drink. No friendliness. Brought our water and food with no concern about what we might need or want. The waffles did not look anything like the picture & had missing portions when formed in the waffle iron we guess, unripened strawberries and no ask or offer of additional flavored syrups. She brought the 2nd order of waffles out slid them on the table and turned right away to go. I then began looking around for any waitress of which I could catch the attention. No luck. Finally our waitress was coming out to get another family’s order and I caught her attention to ask about flavored syrup and she said okay she’d bring me some, but then went to get this family’s order first as my pancakes got colder. I got up and went to another waitress to see if she could just grab me a bottle of syrup and she said she would after putting an order in the computer. Then our waitress got upset because I didn’t wait on her and she brought my syrup after making some out loud remarks about me as a customer. The syrup she brought was like water which seemed to be watered down. My waffles were now cold & my wife and I were ready to leave. She brought us our bill and annoying asked if their was anything else she could do for us. I asked for a to-go box and then she proceeded to check us out at the register. I usually tip my waitress (who put forth a effort) very well, but NOT today. My wife was even more put out by her attitude and my wife worked in customer service at a restaurant for several years. She was shocked by this lady’s customer service attitude. My previous experience awhile back: “This is a pretty good IHOP. Good food and descent price. Pretty clean, not too busy, but not dead either.”
Vegetarian options: Yes
Parking: Good
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
Customers` Favorites
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“Was craving a waffle, and this place came highly recommended. It did not disappoint. From "servers that assist each other and any customer in the place" to "a warm welcome and gratitude for having chosen them as we were leaving" to the "delicious food", it was a win all around!“