“KFC cares! I was met with such wonderful care from the store manager (Teresa) and corporate customer service (I didn't get the name). They listened, investigated, and made things right. Not only do they make great chicken, but they also make you feel like you're important and valued. Thank you!!!!“
“Today while running errands in SW Roanoke I stopped by KFC for a quick drive thru lunch. I was greeted by Brandon who was very helpful and engaging at the window. He said to please pull up about 10 ft. forward and he would bring out my order to include fresh hot french fries. Within a short time he came out with my order. With his great attitude, helpful nature and friendliness combined with plentiful tasty food and drink at a very reasonable price.... I will not hesitate to stop again. Kudos to the store manager and staff for the refreshing change!“
“I needed something quick and there was <30mins to close so my expectations were pretty low. I ordered from the app sitting out in the parking lot because the dining room was closed due to maintenance. I ordered the $5 deal with 2pcs of dark meat, a biscuit, and a small mashed potatoes and gravy. I was pleasantly surprised that everything was hot abd fresh. Kudos to the night shift Monday!“