“I went through the drive thru. Christina was the person taking the orders and ringing customers up. She was absolutely fabulous. She said she appreciated me, which I was not expecting, but it was nice to hear. I was having a rough morning, and Christina said “oh my gosh, I love your lipstick, it looks amazing on you”. That has made my day, and my now rough morning seems a bit brighter.“
“Top park! Spread out. Kids of all ages enjoyed. Wheelchair accessible. Can’t say enough about the grounds. Picnic tables. Swings. Slides. And more. The favorite was the zip line. Lake just outside the park fence. Didn’t notice bathrooms.“
“Amazing customer service! One of those days—I accidentally dropped my coffee in the store, and Char was an absolute gem. She came over immediately to help and kindly asked her team to make me a fresh one. It truly made my day. I love how sweet and generous people can be. Huge thanks to Char and the team!“
“A rare 5 star for the coffee giant chain. I have certainly backed off being a frequent customer, but I still enjoy them. Especially on my birthday when they provide a drink for FREE. This was my first time at this store.
This is a newer location off First Colonial in a new strip adjacent to Target. Parking was easy, no debris and the walk up tidy. There is also drive up service. Signage is excellent.
The new Starbucks store layouts are super attractive and sleek. Lots of comfortable seating and natural light. The store was spic and span. My visit was on a weekday afternoon and it was decently busy.
Counter at the service was nice and the staff wished me a happy birthday when presenting my reward. I ordered a lemon cake, chocolate chip cookie and a venti Carmel Ribbon Crunch Frappuccino with extra shot. I utilized the app for my purchase.
My order took a bit longer than expected due to the drive thru being slammed. All good as it arrived within 10 minutes and was correct. Everything was yum, especially my Frappuccino which can be on and off on prep.
Prior to leaving I utilized the restroom. They offer two gender neutrals, an employee was exiting after just having cleaned it. The facilities were sparking clean with proper supplies. When exiting the same staff was emptying trash. This activity elevated my review to a 5.
Look forward to returning.
Parking: Surface parking nearby the door
Kid-friendliness: High chairs
Wheelchair accessibility: Handicap parking and easy access“
“I frequent this location to get work done and it's always an enjoyable experience. The baristas are always friendly, helpful, and just overall a joy to be around. The music is on point, the coffee is always great and my son enjoys his cakepops or lemon loafs. 10/10“
“Shawn (young gang-affiliated black man) made my caramel brulee latte. He was VERY rude and several times attempted to STEAL my phone and also did not wear a hairbun when making my latte. This caused one of his dreads to fall into my latte and he didn't remove it. Then, he pronounced my wife's name "Jes-ee-ca" instead of Jessica. They always have to put their own swing on it. ? That being said, the dread added a unique flavor that I have not tasted before. I recommend you go there and try your latte with one of his dreads, it is quite unique.5/5“
“I used drive through and my secret menu item was delicious, but it was collectible straw day and they didn't even offer me one.?
Vegetarian options: Vegetarian options are available in drinks and food items.
Wheelchair accessibility: Like all nation-wide companies, they have a graded curb section to get from parking lot to the handicap accessible entrance.“
“My go-to Starbucks for when i am next door at Navy Fed or Discount Tires, or when I'm coming back from work in the morning on a weekend or off day. I usually order the iced brown sugar oatmilk shaken espresso and they always do a good job when they make it. I've tried the same thing on other locations around the area and they just couldn't get it right. If anything, the airport Starbucks in Norfolk is pretty close and the airport in Seattle did it right as well. The staff is super friendly, even when there's a rush going on.“
“Reliable Stop for a Solid Cup of Coffee
This Starbucks on Great Neck is a consistently busy but reliable spot for your daily caffeine fix. The drive-thru line can look intimidating as it often snakes around the building, but the baristas are seasoned pros who keep things moving at a surprisingly brisk pace. They manage the morning rush with a practiced efficiency that's truly commendable.
The staff here is generally friendly and upbeat, even when under pressure. My drinks are made correctly about 90% of the time, and on the rare occasion something is off, they are always quick and courteous about fixing it without any fuss. The coffee itself is classic Starbucks quality – you know exactly what you're going to get, and it's a comforting, familiar taste. The mobile ordering system works seamlessly with this location; orders are almost always ready and waiting on the pickup counter when promised, which is a huge plus for a quick in-and-out.
Why not a perfect five stars? Occasionally, due to the high volume, you might encounter minor inconsistencies – a coffee that's not quite full to the top or a breakfast sandwich that's been sitting a little too long. It’s also not uncommon for popular food items to be sold out later in the day. However, these are small issues in the grand scheme of things.
Overall, this is a very well-run Starbucks. For its speed, convenience, and the consistently pleasant demeanor of its staff, it’s a solid four-star location that dependably serves the Great Neck community.“
“Fast, Friendly, and Always on Their A-Game!
I’m a regular at the Starbucks on 2300 Virginia Beach Blvd (London Bridge Store), and I have to say—this location brightens my day every time I visit!
They are hands down the fastest Starbucks drive-thru in the area, and the team is always friendly, efficient, and on top of their game. They truly have the A-Team working here, and it shows in their consistent speed, service, and great attitude.
If you're looking for a quick, friendly, and top-notch Starbucks experience, this is the place to go!“
“This location got an update since my last visit. I like the new design though they severely reduced the number of tables inside. Service was great and the food I ordered - an Americano and the turkey sage Danish - were yummy. I was able to work here for about an hour or so with no issue. Plugs were sufficient.“
“Consistently Good, But Could Be Great
Starbucks is a reliable go-to for a familiar cup of coffee or a tasty seasonal drink. You pretty much know what you're going to get, and the convenience of so many locations is undeniable. My drinks are usually made correctly, and the staff are generally friendly and efficient, especially considering how busy they can get. The mobile ordering app is also a huge plus for a quick pick-up.
While the consistency is a major strength, it sometimes feels like that comes at the cost of a truly exceptional experience. Prices have crept up, and some of the food items can be a bit hit-or-miss. Occasionally, you'll get a drink that's not quite up to par, or the store might be a bit messy during peak hours.
Overall, Starbucks delivers a solid and dependable coffee shop experience. It's not necessarily the place for a mind-blowing artisanal coffee discovery, but for a consistently good beverage and a comfortable spot, it usually hits the mark. A few tweaks to consistency in drink quality across all orders and perhaps some more competitive pricing or value options would easily bump it up to a five-star experience for me.“
“1 of only 3 Starbucks I visit.. this 1 is my main store because it's closest to me. I absolutely LOVE this crew!! They are soooo patient with me.. I used 2 only drink frappes, but once I was ready 2 start venturing out and trying new things, they taught me all about the different types of drinks and worked with me to learn the different flavors and such to help me find a bunch of new faves for each season!! I love them so much!! Absolutely some of my most favorite people!!“
“Let me tell you today would have been a total disaster if it wasn't for Kate. My car broke down my phone had 1% I was stressing. I walked in to star bucks to see if they had a charger block. Then that when I met Kate she openly with a smile and said no I don't have charger Block but we have a charger station I said awesome. Kate kept me smiling while I waited on my ride. She offer me a cup of water which I needed from the walking. I just wish it was more people like kate in the work place. She is a keeper.“
“WOW!!! I went to go sit in to wait for a friend to get a hair cut next door BUT this has been converted to a walk-up & drive-thru only ?They do have seats outside, with fans & heaters, but it had rained so EVERY seat/table was WET ?Even the small counter top was soaked because the patio covering has a GAP where you stand to place your order!!!? I hope they FIX that!My Iced Skinny Vanilla Latte was good!! ? Just wish I could still go inside.“
“5/2025 - This is my favorite Starbucks. I never have any issues with my orders and they are super quick. Everyone is super nice and friendly. I really love their crew. The morning crew notices when I pick up my mobile order and always says good morning matea. They even write fun drawings or sayings on my cups. I love that they put in such effort. I don't normally sit in, only pick up inside or drive through. But every time I have picked up my order inside the area is always nice and clean. I would highly recommend this Starbucks.“
“Love, love, LOVE Mama J's Kitchen. I pretty much always get the catfish, which is the BEST fried catfish I've EVER HAD... but it's all good. Just get what you like and see for yourself. Waits can be prodigious, but it's a fun place and everyone's SO NICE, it's no a bad thing. Great staff, generous martinis, incredibly delicious catfish! Nothing about it that I don't like.“
“I absolutely LOVE Cindy at the Harris Teeter Starbucks on Nimmo Parkway! I am completely blind and deaf on my left side and have minimal hearing and vision on my right. Knowing this, she takes AMAZING care of me when I come for my PINK DRINK! I wish there were more workers like her.“
“I'm obsessed with the Cinnabrew drink they have here - it's specifically at this Starbucks. Hannah, the creator, made me some today and it was spectacular as always. It's not too sweet unlike most of the menu. It'll 100% change your life!I want the CEO of starbucks to come out here specifically to try it and add it to the menu immediately. If anyone knows his number let me know lol“
“Starbucks is always been great customers service to me . One time my order doesn't test right. I just take it back and the replace it without a question. Second time I order online but for some reason my order was not on that place where I want to be picked up but the give it to me anyway . Now that's how I call service. Without a question. Thanks Starbucks!“
“If you work in this area, this is a prime choice for lunch. The ladies who work here are excellent cooks. They also seemed kind and gracious. I've only been here once since I'm rarely ever in this office park for long. For that reason, I can't provide much info on their menu or daily specials. The day I was there they were offering a Korean BBQ.“
“I like this Starbucks because the staff seem conscientious. However, I noticed recently they moved the mobile pick up tray to the front of the store. It's a busy store with a lot of people standing and passing that area. There is no sneeze guard or protection for your drinks and food. There are also a fairly consistent number of homeless and/or individuals that solicit money for food ect. in that area. It might be better to move the food and drinks back to a more secure and hygienic location.“
“Best Starbucks I've ever been to, staff is friendly, kind, welcoming, attentive, professional, helpful, I go there almost everyday and my order has always been correct, I wish I could give them 10 Stars!!!
Parking: Parking is available on the side of the store, depending on time of day, spots can fill up fast
Wheelchair accessibility: This location has parking on the side and wheelchair accessible sidewalks“
“The temperature of the coffee is inconsistent. It's sometimes luke warm and sometimes hot. It seems to be like that in all the stores. It's not enough to keep me away. Everything else is great, especially the service, and I go there all the time.“
“Delightful this morning, not my usual spot. It was great. Coffee beverage was perfectly customized. Very busy. Very friendly staff. Restroom was pretty clean. Smaller place. Freebie samples. Nice!
Parking: It's a tiny parking lot. Drive thru stays busy in the a.m., so does pickup in dining room. Sits between beside Firestone & Burger King. Can't drive out around the drive-thru.“
“I swung by one my way to work for a tea since I’m under the weather, and the staff was super nice. My friends order was messed up and they rectified it very quickly and gave us the other drink for free. My tea was fantastic, with no waiting, and the perfect temperature. I’m very impressed“
“The staff here are the friendliest of any Starbucks I have ever been to and I have probably been to 25 of them. Super fast too. Such a great bunch of folks here. A breath of fresh air! Just wish they were directly next to us at the Book Exchange!“