“I ordered my food through the mobile app. When I got to he restaurant I just noticed they had my drink ready and not my kale and mushroom egg bites. I asked where they were and if they were done. Then they proceeded to tell me that that breakfast item was discontinued. I was upset about that but Michell was very nice and professional and she gave me another breakfast item to compensate for that missing item. I really appreciated it!“
“Top park! Spread out. Kids of all ages enjoyed. Wheelchair accessible. Can’t say enough about the grounds. Picnic tables. Swings. Slides. And more. The favorite was the zip line. Lake just outside the park fence. Didn’t notice bathrooms.“
“Amazing customer service! One of those days—I accidentally dropped my coffee in the store, and Char was an absolute gem. She came over immediately to help and kindly asked her team to make me a fresh one. It truly made my day. I love how sweet and generous people can be. Huge thanks to Char and the team!“
“A rare 5 star for the coffee giant chain. I have certainly backed off being a frequent customer, but I still enjoy them. Especially on my birthday when they provide a drink for FREE. This was my first time at this store.
This is a newer location off First Colonial in a new strip adjacent to Target. Parking was easy, no debris and the walk up tidy. There is also drive up service. Signage is excellent.
The new Starbucks store layouts are super attractive and sleek. Lots of comfortable seating and natural light. The store was spic and span. My visit was on a weekday afternoon and it was decently busy.
Counter at the service was nice and the staff wished me a happy birthday when presenting my reward. I ordered a lemon cake, chocolate chip cookie and a venti Carmel Ribbon Crunch Frappuccino with extra shot. I utilized the app for my purchase.
My order took a bit longer than expected due to the drive thru being slammed. All good as it arrived within 10 minutes and was correct. Everything was yum, especially my Frappuccino which can be on and off on prep.
Prior to leaving I utilized the restroom. They offer two gender neutrals, an employee was exiting after just having cleaned it. The facilities were sparking clean with proper supplies. When exiting the same staff was emptying trash. This activity elevated my review to a 5.
Look forward to returning.
Parking: Surface parking nearby the door
Kid-friendliness: High chairs
Wheelchair accessibility: Handicap parking and easy access“
“This Starbucks has always been pleasant to visit. It is never super busy because they have a drive through ( which is busy) so it is always clean and the employees never seem stressed or overly focused on tasks. Just customer service. Nice!“
“I frequent this location to get work done and it's always an enjoyable experience. The baristas are always friendly, helpful, and just overall a joy to be around. The music is on point, the coffee is always great and my son enjoys his cakepops or lemon loafs. 10/10“
“This location is my favorite and I only go here. Shoutout to Jamie, Carly, Mel, and Samantha! Always happy, smiling, and greeting you every single time, no matter how busy, and I have been there when it’s busy! The manager happened to be there, I believe her name was Jessa? If I’m wrong, please forgive. I told her these four people give consistent, stellar customer service, and I would be writing a review. She was lovely and thanked me for taking the time to tell her. If you have not been to this location, please try it. You’ll like it. Highest star rating. Keep it up guys! You are
the best Starbucks! 🤗“
“The Princess Anne Starbucks is one of the friendliest locations I have visited. The staff are always kind and accommodating, and they make customers feel welcome from the moment they walk in. Being recognized and called by name adds a personal touch that creates a real sense of community inside the store.
It is also clear that the manager does an excellent job with hiring and leadership. Every team member is professional, approachable, and genuinely seems to enjoy their work. That positive energy comes through in the service, turning each visit into something more than just a stop for coffee. It feels like a familiar place that you look forward to returning to.“
“Reliable Stop for a Solid Cup of Coffee
This Starbucks on Great Neck is a consistently busy but reliable spot for your daily caffeine fix. The drive-thru line can look intimidating as it often snakes around the building, but the baristas are seasoned pros who keep things moving at a surprisingly brisk pace. They manage the morning rush with a practiced efficiency that's truly commendable.
The staff here is generally friendly and upbeat, even when under pressure. My drinks are made correctly about 90% of the time, and on the rare occasion something is off, they are always quick and courteous about fixing it without any fuss. The coffee itself is classic Starbucks quality – you know exactly what you're going to get, and it's a comforting, familiar taste. The mobile ordering system works seamlessly with this location; orders are almost always ready and waiting on the pickup counter when promised, which is a huge plus for a quick in-and-out.
Why not a perfect five stars? Occasionally, due to the high volume, you might encounter minor inconsistencies – a coffee that's not quite full to the top or a breakfast sandwich that's been sitting a little too long. It’s also not uncommon for popular food items to be sold out later in the day. However, these are small issues in the grand scheme of things.
Overall, this is a very well-run Starbucks. For its speed, convenience, and the consistently pleasant demeanor of its staff, it’s a solid four-star location that dependably serves the Great Neck community.“
“Shawn (young gang-affiliated black man) made my caramel brulee latte. He was VERY rude and several times attempted to STEAL my phone and also did not wear a hairbun when making my latte. This caused one of his dreads to fall into my latte and he didn't remove it. Then, he pronounced my wife's name "Jes-ee-ca" instead of Jessica. They always have to put their own swing on it. ? That being said, the dread added a unique flavor that I have not tasted before. I recommend you go there and try your latte with one of his dreads, it is quite unique.5/5“
“I appreciate how kind the morning crew is at this Starbucks. I pop in a couple times per week, and it’s pretty common to hear one or more of them shout “good morning, Dale!”
They don’t have to. I grab my drink and I head home instead of sticking around, but it puts a smile on my face every time.
I could say a lot of things about the corporate side of Starbucks — pricing being one of them — but speaking to my experience with this specific location? It’s all good, all the time.“
“Consistently Good, But Could Be Great
Starbucks is a reliable go-to for a familiar cup of coffee or a tasty seasonal drink. You pretty much know what you're going to get, and the convenience of so many locations is undeniable. My drinks are usually made correctly, and the staff are generally friendly and efficient, especially considering how busy they can get. The mobile ordering app is also a huge plus for a quick pick-up.
While the consistency is a major strength, it sometimes feels like that comes at the cost of a truly exceptional experience. Prices have crept up, and some of the food items can be a bit hit-or-miss. Occasionally, you'll get a drink that's not quite up to par, or the store might be a bit messy during peak hours.
Overall, Starbucks delivers a solid and dependable coffee shop experience. It's not necessarily the place for a mind-blowing artisanal coffee discovery, but for a consistently good beverage and a comfortable spot, it usually hits the mark. A few tweaks to consistency in drink quality across all orders and perhaps some more competitive pricing or value options would easily bump it up to a five-star experience for me.“
“1 of only 3 Starbucks I visit.. this 1 is my main store because it's closest to me. I absolutely LOVE this crew!! They are soooo patient with me.. I used 2 only drink frappes, but once I was ready 2 start venturing out and trying new things, they taught me all about the different types of drinks and worked with me to learn the different flavors and such to help me find a bunch of new faves for each season!! I love them so much!! Absolutely some of my most favorite people!!“
“WOW!!! I went to go sit in to wait for a friend to get a hair cut next door BUT this has been converted to a walk-up & drive-thru only ?They do have seats outside, with fans & heaters, but it had rained so EVERY seat/table was WET ?Even the small counter top was soaked because the patio covering has a GAP where you stand to place your order!!!? I hope they FIX that!My Iced Skinny Vanilla Latte was good!! ? Just wish I could still go inside.“
“I was just at this location and Mariah had excellent customer service. There was a customer yelling at her as she handled the situation so well. This cause for aggravation was completely uncalled for but she managed it so well. I didn't even know there was an altercation until I got closer.“
“Fast, Friendly, and Always on Their A-Game!
I’m a regular at the Starbucks on 2300 Virginia Beach Blvd (London Bridge Store), and I have to say—this location brightens my day every time I visit!
They are hands down the fastest Starbucks drive-thru in the area, and the team is always friendly, efficient, and on top of their game. They truly have the A-Team working here, and it shows in their consistent speed, service, and great attitude.
If you're looking for a quick, friendly, and top-notch Starbucks experience, this is the place to go!“
“Love, love, LOVE Mama J's Kitchen. I pretty much always get the catfish, which is the BEST fried catfish I've EVER HAD... but it's all good. Just get what you like and see for yourself. Waits can be prodigious, but it's a fun place and everyone's SO NICE, it's no a bad thing. Great staff, generous martinis, incredibly delicious catfish! Nothing about it that I don't like.“
“I'm obsessed with the Cinnabrew drink they have here - it's specifically at this Starbucks. Hannah, the creator, made me some today and it was spectacular as always. It's not too sweet unlike most of the menu. It'll 100% change your life!I want the CEO of starbucks to come out here specifically to try it and add it to the menu immediately. If anyone knows his number let me know lol“
“Starbucks is always been great customers service to me . One time my order doesn't test right. I just take it back and the replace it without a question. Second time I order online but for some reason my order was not on that place where I want to be picked up but the give it to me anyway . Now that's how I call service. Without a question. Thanks Starbucks!“
“I had a fantastic experience trying the Mocha Cookie Crumble Frappe! The staff was incredibly friendly and attentive, and they kindly suggested this drink since my previous favorite was no longer available. The frappe is rich, creamy, and perfect for satisfying my sweet tooth. The place itself is clean and cozy.“
“If you work in this area, this is a prime choice for lunch. The ladies who work here are excellent cooks. They also seemed kind and gracious. I've only been here once since I'm rarely ever in this office park for long. For that reason, I can't provide much info on their menu or daily specials. The day I was there they were offering a Korean BBQ.“
“I like this Starbucks because the staff seem conscientious. However, I noticed recently they moved the mobile pick up tray to the front of the store. It's a busy store with a lot of people standing and passing that area. There is no sneeze guard or protection for your drinks and food. There are also a fairly consistent number of homeless and/or individuals that solicit money for food ect. in that area. It might be better to move the food and drinks back to a more secure and hygienic location.“
“I absolutely LOVE Cindy at the Harris Teeter Starbucks on Nimmo Parkway! I am completely blind and deaf on my left side and have minimal hearing and vision on my right. Knowing this, she takes AMAZING care of me when I come for my PINK DRINK! I wish there were more workers like her.“
“Delightful this morning, not my usual spot. It was great. Coffee beverage was perfectly customized. Very busy. Very friendly staff. Restroom was pretty clean. Smaller place. Freebie samples. Nice!
Parking: It's a tiny parking lot. Drive thru stays busy in the a.m., so does pickup in dining room. Sits between beside Firestone & Burger King. Can't drive out around the drive-thru.“
“The temperature of the coffee is inconsistent. It's sometimes luke warm and sometimes hot. It seems to be like that in all the stores. It's not enough to keep me away. Everything else is great, especially the service, and I go there all the time.“
“I swung by one my way to work for a tea since I’m under the weather, and the staff was super nice. My friends order was messed up and they rectified it very quickly and gave us the other drink for free. My tea was fantastic, with no waiting, and the perfect temperature. I’m very impressed“
“The staff here are the friendliest of any Starbucks I have ever been to and I have probably been to 25 of them. Super fast too. Such a great bunch of folks here. A breath of fresh air! Just wish they were directly next to us at the Book Exchange!“