“The food was to standard as usual- yummy with fresh ingredients. I'm rating 5 stars now based on the customer service provided by manager. I didn't catch her name. I ordered for delivery and before my ordered arrived, she called to inform me of the discrepency AND offered a solution. I really appreciate this type of customer service! It's seldom initiated without some kind of motivation from customer complaints. Thank you guys for the stellar service!“
“We usually stop at Panera Bread restaurants on our vacation trips and this Panera was great. My wife used one of the self ordering stations and it was easy to use however it was not accepting the points we had even though she had put her phone number in. One of the ladies behind the desk offered to help and she was able to input our points in their own station. The latte coffee was good. The Chipotle chicken sandwich and barley bagel were delicious. The egg and cheese sandwich was OK. Surprisingly all their sandwiches look like samples to me and I have to order at least two to feel less hungry;) Thanks Panera.“