American · $
1 Ritz Drive-In
325 South 1st Street, Shelton
- Take-Out
- Drive-Through
Customers’ favorites
- Ritz Double Burger and Fries
- Deep Fried Mushrooms
- Double Cheeseburger
- Chicken Sandwich
“I was excited to try a local food place and wanted something special for my birthday. First the guy taking orders outside seemed a bit grumpy. He kept saying he couldn't hear me from the passenger seat and I talk loud. He left to the next customer before I could tell him I wanted ranch. We got our food and shakes and the shake was good. But my onion rings were over done. The ranch was vinegary and unappealing. Even tho the rings were over done they were alright. Then I opened up my fish sandwich. I took a couple bites and it was pretty good at first and then I thought "this tastes funny." But I was so hungry I ate it anyways. My friend was about halfway through hers when she remarked... this tastes funny and I said yeah... it did. She thought it was her. I decided to call the restaurant and tell them and they asked me to bring it back so after we finished shopping I did. The owner came to the counter he seemed nice but also mad. Then he starts telling me he sees nothing wrong with the sandwich. I told him but it tasted fun. He asked like what and I said wet dog. It really did. I'm sorry but it did. I wasn't trying to offend him. But it wasn't right. He refunded my money but then I got home and gave the burger I got for my other friend to them and they were also not happy with the quality. I was so excited because I'd heard good things about this place and like I said this was my birthday dinner. I'm so disappointed. I hate to leave a review like this but it was weird that the owner wanted to argue about the quality of his food and seemed upset with the customer for not liking it.”
