50 Best Coffee Shops near West Richland

“Saturday at the Veteran's Day Parade, Indulgences refused to accept payment from any Veteran for food or beverages. Whatever they ordered. This is quite the gesture for a small business. Us Veteran's who were there want you to know this doesn't go unnoticed. We appreciate the support. Many of us said we would be back to support you by coming to eat more. Thanks again.“

“Stopped by the drive‑thru at Wake Up Call and grabbed a white caramel mocha. Service was quick, friendly, and smooth — exactly what you want when you’re on the go. The drink was creamy, sweet, and well‑balanced, with the caramel and white mocha blending perfectly. Great spot for a fast pick‑me‑up without sacrificing quality“

“Good drinks but absolutely the slowest coffee shop in town. Even when they come out and take orders while in line. It’s painfully slow. I’m speaking of the Pasco location.“

“Amazing drinks and a cool atmosphere and the nicest staff!!“

“I walked into Cafenated this morning and ordered a vanilla latte. As I pulled out my wallet to pay, the barista grabbed a cup and noticed the word “Free” printed underneath it. It was such an awesome surprise. Moments like that show that Cafenated isn’t just a quick coffee stop—they genuinely care about their customers, even offering the occasional free coffee. I’d say stop by and test your luck… you might just get one too haha. Either way, their coffee is rich in flavor, and I love that they’ve created a modern spot where you can sit down, relax, and truly enjoy the experience. ☕️“

“Great ciffee and boba. Staff is wonderful.“

“I've loved every drink I've had here. They're very flavorful but not too sweet, and the baristas always have great recommendations, if I ask. Today, I bought a Golden Hour, finished it in less than five minutes and had to stop myself from going back immediately.“

“They make some pretty good mochas and the jamocha shakes are really good. But their prices are pretty high and they discontinued their punch cards a couple years ago which is a bummer.“

“The Monte Cristo crepe is so delicious!“

“Hi Doug, you don't know me but we have a mutual acquaintance Will Lambert of dancing tree rehabilitative dog training in Richland. Will wrote a negative review for a business in Yakima called Flame and Brew because they held a GOP event at their Pizza place last month. Anyway, my wife and I went to the pizza place for the first time the next day and met the new owner who spent 5 years to get his legal citizenship and just bought the pizza place about 4 months ago. I wanted to leave him a positive review and saw Will's negative review and it really bothered me because it had nothing to do with the food and called the GOP event Pedophiles on their Facebook page. I asked Will to take it down since he is a small business owner too and doesn't appreciate negative reviews on his Facebook page just over politics which has nothing to do with the quality of their service. Anyway, since then, Will has called me many times in the middle of the night, some from his cell phone number (509)793-4035 and some from a California number (213)495-6230. He has called me a convicted Pedophile, mentioned my wife and kids’ names and then signed me up to get calls from realtors, gutter services, insurance, security services…..etc. I blocked the two numbers that he has been calling my wife and I in the middle of the night on and also the other ones but I was just going to ask maybe you could remind him to do unto others as he would want them to do to him. In all of this I have not left any negative reviews about his business because that is what this is all about. Thank you, David Clinton P.S. I attached a couple of pictures as evidence of his calls“

“i absolutely love dutch bros and this is my favorite location to get my drinks from. if you want to start your day off right you need madeline to make your drink, she’s the most fantastic broista in tri cities!! i recommend an orange + almond rebel hand blended 🤗“

“it's kinda different from most cafe in town--which makes it interesting.“

“A lot of hype at this location apparently. I don't think the cashier was all that welcoming and friendly considering she rudely interrupted me when making my order. Apparently, every button has to be pushed in her exact sequence to avoid a meltdown. The girl making the drinks was very warm and our drjnks were great, however.“

“we love Angel Brook Ice cream & Coffee!“

“Great customer service! Love my peach pomegranate iced Rebel!“

“Hey there, it's Nova the doggo! Let me tell you about my pawsitively amazing experience at Badger Canyon Coffee. Every time we roll up, they shower us with so much love and even treat me to a yummy doggy snack. It's like my own little coffee shop heaven! Woof-tastic! 🐾☕️“

“Everything was awesome!!!“

“This little gem in Howard Amon park offers some great hand pressed coffee. Hard to find anymore. Stop by and see them!“

“I recently ordered (literally today when im writing this) a protein coffee, and im very suprised it tasted so good, most protein coffees ive ever had always have a bad taste but this was DIVINE, tasted exactly reese's puffs. The people at this location are wizards of the craft of coffee to make a protein coffee taste so good.“

“Best local coffee I have found since moving to Tri Cities! Always quick and friendly staff. Definitely my morning stop! The stuffed bagels and awesome reward program!“

“Not very many places can nail a hazelnut flavor, but after asking for a 'suprise me' drink, it's incredible to know what hazelnut tastes like. Will definately make this place my next pitstop.“

“This is our favorite spot for an impromptu date. The lounge is comfy, the homemade pizza makes this Chicago girl happy, the martinis are wonderful, and the bookshelf of games adds to the casual living room feel. We love it here.“

“great drinks and very positive crew working there!“

“I have never had a bad cup coffee there yet“

“I will eat here again! I wish I had found this sooner. The bacon turkey avocado was incredible. This is one of those rare gems and an excellent way to help the community. It's located down the NW stairs inside the main entrance, so you'll have to pass through security, but it's totally worth it.

Wheelchair accessibility: This is an ADA compliant building and there is elevator access. Just tell security where you are headed and they will guide you to the elevator.“

“I don’t typically stop and get coffee but I’m so glad I did, their work environment was contagious I was greeted in a friendly enthusiastic manner by this short red headed girl whom got the conversation flowing and before I knew it I had my coffee in my hand. My drink was perfect and I’ll be sure to come by again! 5/5“

“I've loved this place the moment they put it in the mall. Its a staple and sometimes its my motivator to even go to the mall! Staff is always a delight, their mochi donuts are soft and yummy, the tea is pretty sweet (but its not overbearing) and the milk teas are always so creamy and smooth. Kpop isn't an interest of mine, but I think its super cute that they sell kpop merch on the side (calendars, photo cards I think). They recently expanded the shop and its got a very relaxed environment. Chairs are comfy and decor is really cute. I haven't seen any AI on the walls at all either which is appreciated.
I really hope that someday they open a location in Kennewick that isn't just in Colombia Center, it would definitely be more efficient and I wouldn't have to walk through the mall to get the tastiest taro tea in the Tri Cities.“

“My wife absolutely loves Lil Firehouse Coffee—it’s her go-to spot in Richland! The Matcha is her favorite, and the quality never disappoints. Great service, cozy vibe, and always a solid experience. Highly recommend for anyone who appreciates a good cup and friendly local charm.“

“Excellent service always. Love the staff!“

“I hope Aaron reads these. I don't believe in giving bad reviews unless they're really truly earned. Your staff demonstrated nice and efficient customer service to the drive-thru and in-store customers. As an Uber Eats person i was acknowledged and then ignored. All new orders placed after i arrived were processed before they suddenly remembered me. Not joking...store and drive thru were empty when they discovered i was still there. 10 minutes later. Not getting paid any extra for the longer wait. Meanwhile the online customer is also waiting longer, and being penalized simply because they can't leave their desk but really wanted your products, enough so to pay delivery fees and a small tip. Please make sure your staff is aware that online offers should be just as important as in person.“

“Great coffee and food. Along with a conference room that is good for meetings.“

“We did an evening Target run over this weekend to look for a few things for our girls. Mom and I were feeling alittle sluggish. Luckily they have a Starbucks inside. Lol. Just what we needed to pick us back up. Coffee was good. Wife had the seasonal peppermint that have and I had my usual cinnamon dulce latte. Hot of course. They were both yummy. Oh and the hot chocolate and cookies for the girls. Thanks“

“I’m 18 weeks pregnant with my first child and I’ve been having the worst pregnancy, morning sickness well into my second trimester and I’ve been cramping and bleeding and the whole works. I went through the drive-through to get a drink and a pastry cause they are safe foods I can eat, I was having a hard time choosing one cause money is tight and I just wanted to get somthing to make my day better. Bret was working the drive and literally made my day. I’m could decide I kept asking questions and kept changing my mind and I felt bad because usually the employees they get like pissed off if you take too long, but he kept saying it was OK and kept validating that it was all right and that it was easy to change and then I got through to the window and he was really nice greeted me with a kind smile, and I explained that I was pregnant and I was having a hard time making up my mind and he did something that literally made my day and I really wanna recognize him because he did a fantastic job and it’s really rare to see someone like him Nowadays“

“My wife and I have stopped by 2 or 3 times to enjoy a breakfast sandwich and a couple coffee’s. Nice place to sit down and relax.. However, after my wife went through the drive thru 3 or 4 days ago and ordered a 12 oz. blended Carmel frap.. $7.67 🙄 That is to rich for my pocket book as other Coffee shops are priced significantly lower.. Wishing you the best…..“

“This Starbucks was a delight. The atmosphere was claiming and the employees were engaging. They had smiles on their faces and were informative. I had visited the Starbucks on 395 and Clearwater Ave and it was dreadful. They were stern and snappy. The atmosphere was depressing and cold. I think I will be going out of my way to go to the Starbucks on George Washington Way, do to the atmosphere. Thank you for the friendly service!

Dietary restrictions: They have low to fat free options. We also got a refresher. It was good.“

“omg. I can't rave enough about Catipillar Cafe. Robin (barista) was amazing. her knowledge about products and beverages made the our (my wife and I) 1st trip delightful. the hospitality was warm and welcoming. 5 🌟 service“

“The service was great! The drinks were perfect - much needed liquid energy! The sandwich and cookie hit the spot! Thank you, Gregory's Coffee!“

“All the employees are friendly and helpful“

“I love my Carmel robin crunch“

“Yes nice 👍 lace to be inside“

“The breakfast sandwich was fresh and tasted good. The bun, egg, bacon, and cheese were all well made. My only complaint is the portion size. For just over $10, the sandwich was much smaller than I expected and didn’t feel like a great value. I’d order it again if it were a little larger or priced a bit lower. Staff was friendly and service was quick.“

“The friendly and amazing staff that were there today was awesome they were so helpful.“

“The food is pre-packaged and warmed in a microwave. The portions are small and flavor mediocre. Prices aren't on the menu so if you want to know, you have to ask about each item individually and the staff person keys it into her tablet for the answer. The lattes must be one shot as the standard because it was kind of weak. However, the staff person was very friendly and helpful and the ambiance is casual and welcoming. There is outside seating for nice days or people with dogs.“

“The Starbucks team here is simply AMAZING!! The barista not only took time with my mother (she can be a bit indecisive) but also laughed with us as we tried to shop for birthday gifts. Sadly, my mom’s coffee mug broke but, the barista was so kind and totally made my day with a replacement! Both the night supervisor and the barista were genuine, kind, and attentive. Thank you, we love you, and I’ll see you next time.“

“This is by far the best Starbucks I have ever visited. I have been going every morning for 3 weeks, while in town for work training. The moment I walk in the door I am greeted by the staff. The manager, Jessica, runs a great morning shift. It took her a few days to memorize my order. She starts making it the moment I walk in the shop. I also noticed it with several other customers. The staff is on a first name basis with many of them. I have never been treated so warmly by a Starbucks staff in the 20 years that I have been frequenting Starbucks. Thank you for the great service and for making me feel at home.“

“This McDonald's is always nice and clean, pretty fast, and I would say consistently puts out orders that are correct and high quality. Drive through never seems to pile up, counter inside has a quick response time for someone to come order if you want to order at a person, and there's always plenty of seating.“

“Food was good. The drink fountain sprayed water all over me, which I don't mind too much but I worry about other people being annoyed. When getting a second to-go order, we did not get a cup. When we asked, a lady looked annoyed and practically threw the plastic cup at us and didn't look. We also saw her making annoyed faces after turning around, away from customers when they'd ask for something.“

“I ordered under my nickname Violet, just so they recognize the name. I order a dozen of a custom assortment, a dozen of original glazed, and six chocolate frosted. As well as some drinks. For delivery. It showed up missing the dozen of original glazed. I don't know or care why. But when i called, the manager was immediately very apologetic and ready to make it right with the options of a refund, a gift card, or i could come get the dozen plus a dozen for free. Their delivery is just doordash so i understand why they did not offer to deliver it. I wasn't upset about of this. And i got there and they gave me the two dozen. I was also gonna order one more of the powdered strawberry filled because my oldest son doesn't normally like them but then got butthurt when he saw i bought one for his brother in the custom dozen i had delivered. But the manager gave TWO of those to me free of charge. I was ready to pay for it, but she insisted. I have never had anyone so ready to make it right. And they did wonderfully. All of the people in there were nice. And it was clean. Everything was great. Thank you so much. Excellent customer service. Excellent everything.“

“Every time we drive through, the young woman taking orders and cashing us out is such a GEM! Every single person in our family knows exactly who she is because she is so personable, so kind, and not to mention a great customer service person, and not on just one occasion, on every occasion. We live a minute from this location and have 4 college students around, so we frequently drive through. I sadly cannot remember her name, but she was working the drive through at 5:35pm on 1/25. She should be a manager.“