33 Best Coffee Shops in Richland

“Amazing drinks and a cool atmosphere and the nicest staff!!“

“Great ciffee and boba. Staff is wonderful.“

“I've loved every drink I've had here. They're very flavorful but not too sweet, and the baristas always have great recommendations, if I ask. Today, I bought a Golden Hour, finished it in less than five minutes and had to stop myself from going back immediately.“

“One of the best (if not the best) spots in the Tri-Cities. Great selection of sweet and savory crepes. Definitely a favorite for my daughter and I on weekends.“

“They make some pretty good mochas and the jamocha shakes are really good. But their prices are pretty high and they discontinued their punch cards a couple years ago which is a bummer.“

“i absolutely love dutch bros and this is my favorite location to get my drinks from. if you want to start your day off right you need madeline to make your drink, she’s the most fantastic broista in tri cities!! i recommend an orange + almond rebel hand blended 🤗“

“it's kinda different from most cafe in town--which makes it interesting.“

“A lot of hype at this location apparently. I don't think the cashier was all that welcoming and friendly considering she rudely interrupted me when making my order. Apparently, every button has to be pushed in her exact sequence to avoid a meltdown. The girl making the drinks was very warm and our drjnks were great, however.“

“I recently ordered (literally today when im writing this) a protein coffee, and im very suprised it tasted so good, most protein coffees ive ever had always have a bad taste but this was DIVINE, tasted exactly reese's puffs. The people at this location are wizards of the craft of coffee to make a protein coffee taste so good.“

“We tried out their Richland location today and it was some of the best coffee I have ever had! The shots were pulled perfectly! Will be back for sure!“

“Best local coffee I have found since moving to Tri Cities! Always quick and friendly staff. Definitely my morning stop! The stuffed bagels and awesome reward program!“

“great drinks and very positive crew working there!“

“I will eat here again! I wish I had found this sooner. The bacon turkey avocado was incredible. This is one of those rare gems and an excellent way to help the community. It's located down the NW stairs inside the main entrance, so you'll have to pass through security, but it's totally worth it.

Wheelchair accessibility: This is an ADA compliant building and there is elevator access. Just tell security where you are headed and they will guide you to the elevator.“

“Hi Doug, you don't know me but we have a mutual acquaintance Will Lambert of dancing tree rehabilitative dog training in Richland. Will wrote a negative review for a business in Yakima called Flame and Brew because they held a GOP event at their Pizza place last month. Anyway, my wife and I went to the pizza place for the first time the next day and met the new owner who spent 5 years to get his legal citizenship and just bought the pizza place about 4 months ago. I wanted to leave him a positive review and saw Will's negative review and it really bothered me because it had nothing to do with the food and called the GOP event Pedophiles on their Facebook page. I asked Will to take it down since he is a small business owner too and doesn't appreciate negative reviews on his Facebook page just over politics which has nothing to do with the quality of their service. Anyway, since then, Will has called me many times in the middle of the night, some from his cell phone number (509)793-4035 and some from a California number (213)495-6230. He has called me a convicted Pedophile, mentioned my wife and kids’ names and then signed me up to get calls from realtors, gutter services, insurance, security services…..etc. I blocked the two numbers that he has been calling my wife and I in the middle of the night on and also the other ones but I was just going to ask maybe you could remind him to do unto others as he would want them to do to him. In all of this I have not left any negative reviews about his business because that is what this is all about. Thank you, David Clinton P.S. I attached a couple of pictures as evidence of his calls“

“Excellent service always. Love the staff!“

“We did an evening Target run over this weekend to look for a few things for our girls. Mom and I were feeling alittle sluggish. Luckily they have a Starbucks inside. Lol. Just what we needed to pick us back up. Coffee was good. Wife had the seasonal peppermint that have and I had my usual cinnamon dulce latte. Hot of course. They were both yummy. Oh and the hot chocolate and cookies for the girls. Thanks“

“I hope Aaron reads these. I don't believe in giving bad reviews unless they're really truly earned. Your staff demonstrated nice and efficient customer service to the drive-thru and in-store customers. As an Uber Eats person i was acknowledged and then ignored. All new orders placed after i arrived were processed before they suddenly remembered me. Not joking...store and drive thru were empty when they discovered i was still there. 10 minutes later. Not getting paid any extra for the longer wait. Meanwhile the online customer is also waiting longer, and being penalized simply because they can't leave their desk but really wanted your products, enough so to pay delivery fees and a small tip. Please make sure your staff is aware that online offers should be just as important as in person.“

“love this coffee shop support local“

“Great coffee and food. Along with a conference room that is good for meetings.“

“The food and drink here were rather good for a Starbucks! My only complaint was my brownie was a little too hot. The service was amazing, especially this barista named “Fee”. Her attitude and energy are in every way perfect and I highly recommend going there just to see her!!!“

“This Starbucks was a delight. The atmosphere was claiming and the employees were engaging. They had smiles on their faces and were informative. I had visited the Starbucks on 395 and Clearwater Ave and it was dreadful. They were stern and snappy. The atmosphere was depressing and cold. I think I will be going out of my way to go to the Starbucks on George Washington Way, do to the atmosphere. Thank you for the friendly service!

Dietary restrictions: They have low to fat free options. We also got a refresher. It was good.“

“My wife absolutely loves Lil Firehouse Coffee—it’s her go-to spot in Richland! The Matcha is her favorite, and the quality never disappoints. Great service, cozy vibe, and always a solid experience. Highly recommend for anyone who appreciates a good cup and friendly local charm.“

“This little gem in Howard Amon park offers some great hand pressed coffee. Hard to find anymore. Stop by and see them!“

“Hands down best coffee in Tricities.“

“**UPDATE** 4/15/26 Received an email last week from Wake Up Call with an apology, a refund, and promise they would speak with their staff. Not sure when we will go back to this location but I hope that things do improve as it is very close to our house and sometimes it is the easiest to grab our coffees from there.

We had a really frustrating experience at the Steptoe location this morning.

We placed a mobile order with plenty of time before an 11:00 a.m. meeting. When we got there, there were only three cars in the drive-thru, and an employee confirmed our order was in the system but hadn’t been started yet.

We ended up waiting about 15 minutes in line, and when we finally got to the window, our drinks still hadn’t been made. The staff seemed confused and only started making them at that point.

On top of that, my drink was wrong. I ordered a quad shot iced Americano with half cream, but it was way too light (too much cream) and didn’t seem like it had the correct number of shots.

We had pre-tipped through the app, and the delay made us late to our meeting.

This is unfortunately why we usually avoid this location. We’ll go out of our way to visit the Edison Street location because they’re consistently fast, accurate, and friendly. This location has been slow and inaccurate multiple times now.

Really disappointing experience, especially when you’re relying on a mobile order to stay on schedule.“

“I am 50, born in Seattle. I remember when Starbucks was an artesian coffee shop near the Pike Street Market. It was cool because it was not pretentious. Now it is very commercial, and not cool. Now I go to an Albanian coffee shop, ran by immigrants......it's got a cool vibe.“

“Yes nice 👍 lace to be inside“

“The food is pre-packaged and warmed in a microwave. The portions are small and flavor mediocre. Prices aren't on the menu so if you want to know, you have to ask about each item individually and the staff person keys it into her tablet for the answer. The lattes must be one shot as the standard because it was kind of weak. However, the staff person was very friendly and helpful and the ambiance is casual and welcoming. There is outside seating for nice days or people with dogs.“

“omg. I can't rave enough about Catipillar Cafe. Robin (barista) was amazing. her knowledge about products and beverages made the our (my wife and I) 1st trip delightful. the hospitality was warm and welcoming. 5 🌟 service“

“This is by far the best Starbucks I have ever visited. I have been going every morning for 3 weeks, while in town for work training. The moment I walk in the door I am greeted by the staff. The manager, Jessica, runs a great morning shift. It took her a few days to memorize my order. She starts making it the moment I walk in the shop. I also noticed it with several other customers. The staff is on a first name basis with many of them. I have never been treated so warmly by a Starbucks staff in the 20 years that I have been frequenting Starbucks. Thank you for the great service and for making me feel at home.“

“This McDonald's is always nice and clean, pretty fast, and I would say consistently puts out orders that are correct and high quality. Drive through never seems to pile up, counter inside has a quick response time for someone to come order if you want to order at a person, and there's always plenty of seating.“

“I ordered under my nickname Violet, just so they recognize the name. I order a dozen of a custom assortment, a dozen of original glazed, and six chocolate frosted. As well as some drinks. For delivery. It showed up missing the dozen of original glazed. I don't know or care why. But when i called, the manager was immediately very apologetic and ready to make it right with the options of a refund, a gift card, or i could come get the dozen plus a dozen for free. Their delivery is just doordash so i understand why they did not offer to deliver it. I wasn't upset about of this. And i got there and they gave me the two dozen. I was also gonna order one more of the powdered strawberry filled because my oldest son doesn't normally like them but then got butthurt when he saw i bought one for his brother in the custom dozen i had delivered. But the manager gave TWO of those to me free of charge. I was ready to pay for it, but she insisted. I have never had anyone so ready to make it right. And they did wonderfully. All of the people in there were nice. And it was clean. Everything was great. Thank you so much. Excellent customer service. Excellent everything.“

“My family and I dined here today for lunch and had such a great experience thanks to Young lady, I believe her name was Rebecca. she was delightful, quick and remained in such a positive mood despite how crazy it was during the lunch rush. A true rock star!“