“Came to pick up food for someone and when I tell you it was a whole vibe in there! Keith Sweat was playin and I was greeted right away. She told me they were still working on it but it didn’t take longer than a few minutes. Everyone was busy yet not all stressed out, if you get what I’m saying. They were making the food fresh and the vibe was positive and I very much appreciated it! Angela, Kawanda & Shaniya all deserve raises for their excellent customer service & smiles.“
“Family had to rush the order, grab the food and come home before trying. Honestly, the chicken was not up to par and we were all disappointed. We decided to go back and get a refund. They originally offered to remake the order and we refused it until Mr Calvin came out from the back. He is the general manager and I must tell you he saved the day! He took the time to listen to our concerns, apologize on behalf of the staff and redid our order which was fresh delicious. Despite the reputation, I gave them five stars because the food ended up being perfect after Calvin took over.I'm pretty sure if we would have came in there snapping that neither party would end up happy. So let's start being nicer to them when they mess up, because most of the staff is really trying and the reward may up being worth it.“
“Only good in the morning when open at night they have some bird face female at the window with a weak little bun being very rude & saying they are not serving most of the menu. If you have a nasty attitude & can’t even say have a nice day you shouldn’t be at the window“
“Firstly, being that I paid $32 for a fast food meal I would expect a whole lot more quality!! and better customer service .!!! Besides the fact that I had to sit in a hot drive-thru for 18 minutes (only because I was unable to leave!) Then, I start to put my order in and was asked several times if I was done ( which was incredibly rude!)then when I was finally receiving my food they forgot honey and I asked for it after sitting there for another 3 minutes being ignored , with the cars behind me honking , could I finally get my honey so I could go!. The chicken was okay but my coleslaw was disgusting !! my biscuits were hard!! Which was really sad because I was really looking forward to the biscuits !! I love coleslaw and I have never had such awful tasting, unappetizing sides . The lady was quite rude, made no attempts whatsoever to try to rectify sitting in the Drive-Thru for so long and was snippy and disrespectful several times. One of the worst experiences and fast food I've had in a long time“
“I've visited this location many times in the past and the service was always mediocre and people full of drama. However, it looks like there are new staff and management now. Which is a huge difference.The lady who took my order was very pleasant. She gives me Southern vibes. The food was fresh and chicken was hot, just like I like it. You can tell the difference in the quality of service and food. Hopefully it stays this way.“
“The woman at the counter,(Coressa) I hope I got her name correctly, was awesome. It is good to see a person do their job well. Thanks for making my meal extra special. This lady was handling all customers with the same politeness. She even complemented the employees making the food for a job well done specifically the lady who made the Mac & Cheese. I don’t live close by, 42 miles away, but this Popeyes is worth the trip. Thank you!“
“Customer Service was on point Shout out to the young man with the braces and the prep staff. The food was actually hot and fresh and the young man made sure everyone waiting was also taken care , and orders were correct. Keep up the good work you guys, I will be back !!“
“Da last Popeye's I went to by Lincoln Ave was nasty and under cooked but dis Popeye's was perfect!! Food was cooked all da way and da beautiful young lady at da window was a blessing. Very respectful and kind and I will most definitely return to dat location for my Popeye's chicken!!“