“The employees here are always the nicest and most down to earth I've ever seen/interacted with at a Starbucks. I don't know if it's because they work at a hospital or just because they are that awesome, but every single time I've gone...they are always the best. Today one of the employees (I wish I remembered her name) drew a tiny heart behind my name just because (I'd like to add I'm NOT a regular so it's not like they did it because they know me), and honestly from gaving a tough day...that little heart made me smile.“
“I placed a pick up order this morning for what I thought was this location but it was actually at another location (this is why I needed caffeine lol). I want to give a huge thank you to the barista that noticed I had been waiting a while and checked on me. He showed me kindness by not making me feel dumber than I already did and he fixed my mistake by remaking my order at this location. Thank you! You made a positive impact on my morning. 🫶“
“It was amazing! There was an employee with a name starting with J, I believe Josh, Jake or Johnny? He gave my little a cake pop for free, and gave me a free drink when I got the wrong order! He was so kind, and the atmosphere was very warm and welcoming!“
“Abeba and Isa are the highlights of this location. (I really hope I’m spelling their names right) service is always with a smile. It feels really good coming to this Starbucks in the morning and having my name remembered along with my order. Keep up the good work !“
“I have been going to this Starbucks for about 7 years and have never had a bad experience. Every barista is so kind and positive, and lately, they have been writing kind messages on the cups. I know it doesn’t seem like much, but the small gestures really do contribute to someone’s day. Best Starbucks experiences are right here in Shorewood! Love you guys!“
“I love stopping in at the Starbucks there inside this Chase Ave. location Target ? store. It’s just awesome to have it be so convenient for me to not have to stop somewhere else prior to coming to the store to get a drink. I love that I can save time and right when I walk inside I can get my favorite drink to sip on while I shop!! ??? ?️“
“⭐️⭐️⭐️⭐️⭐️
The best Starbucks family deal! Perfect for enjoying with my loved ones. The food is always fresh, and my favorite is pairing the breakfast eggs bites with a Strawberry açaí Lemonade. Great service and a cozy place for family time.“
“Go to Starbucks all the time. Needed a little help getting change to wash clothes and Brandon and Amy were did not hesitate to help and were just overall had great energy and were overall nice. You would think getting a little extra change would not be a difficult request but other stores around them #PickNSave apparently have policies against helping customers.“
“I just want to shout out this Starbucks location because they truly make my mornings better. ☀️ I actually have a closer Starbucks inside my work building, but I will literally walk two blocks to come to this one, that’s how much I love their service.
This morning they wrote “Good Morning” on my cup and it genuinely made me smile and boosted my mood before starting work. It’s the little touches like that that mean everything.
I’ve ordered on different days and every time my drinks are not only made perfectly, but they’re so pretty and clearly made with care. You can tell they take their time.
Thank you for always bringing good energy and starting my day off right. 💛“
“In the morning, there’s a woman barista , Kristine , that works there and I noticed that when a customer walks up to the register interrupting her from her opening work she gets annoyed and sighs loudly while shaking her head. I find this to be extremely rude .Because of this I will only go to this location if she isn’t there. The rest of the employees there are wonderful, welcoming, kind , and awesome.“
“Honestly have never had better experiences at Starbucks. I just moved to the area used to my Starbucks at home and was expecting your typical experience. However, I got far from what I thought was "typical". These workers instantly greeted me with a smile and a positive attitude. They were smiling their whole shift and have been very talkative with costumers including myself. My drinks here have never been messed up and are delicious every time. It is a perfect environment to come and do homework if you are a student. Thank you so much to the staff - keep it up:)“
“Service was ok. Food is sitting out and you can see what you are going to get. My piece of pizza was a little bland and way overpriced. You will be paying the price you would for a full pizza. Kind of what you would expect from a place like this.“
“☕️ Stopped by to grab a coffee since this location is closest to me. They seemed to be well staffed and focusing on the drive-thru orders in the morning since there is limited parking in the area so many people go drive thru during morning rush before work. It looks like a lot of people do a mobile order for pick up too. I got my drink and food fairly fast, not a super long wait for a simple order. And I luckily was able to grab one of the 2 parking spots in front.
Only minor thing is that they ran out of pumpkin spice latte on Nov 4th, but it worked out since the barista recommended an alternative drink. It is a relatively small location compared to the other Bay View location on Holt Ave, but big enough to catch up with a friend over coffee. I'm not really sure about the negative reviews but I'm not super picky beyond the popular drinks and probably stopped by on a good day. I'm sure this place will be fine if you need to stop by for a quick coffee to go.“
“Swung by in the evening while I was in town this past week to pick up a drink in the evening. It was great and service was wonderful. However there was strong smell of body odour in the vicinity. It wasn't near the counter so I don't think it was the baristas. It also wasn't there when I first walked in. I think it might be the security guard that works there. They showed up after I came in.“
“I got my coffee from concourse C and it was so good, they made my drink perfect!! The team that works there is absolutely phenomenal. They are so kind and work so hard for everyone. I highly recommend getting your coffee from these amazing people. They deserve to be acknowledged for their commitment and hard work. Keep it up guys, y'all are amazing!“
“i’m a regular at this location, the staff is always amazing. I’ve noticed some new faces which is great! But today the line at drive through was backed up which i understand can occur. When i arrived at the window i noticed one of those new faces doing drinks, and understood why the line was so long, it honestly seemed like they did not know what they were doing, and it honestly stressed me out with them. Once i received my drink it did not taste as usual. Which is constant when i notice this individual ( a tall white lady) is making drinks. She has been there for some time now and it seems like this is not changing, maybe starbucks should revisit its training.“
“I love the Sunday crew. Brandy makes the best drinks. She always go above and beyond to give the customers what they want even if it’s an item that is no longer on the menu I was in the store and I overheard a customer asked for something that was out of season and she still made it for them she always go above and beyond to see if they have what you want in stock. I really appreciate her.“
“A bit of a wait to get my order taken, as well as to receive my order, but great, friendly, customer service. I ordered the usual (Peppermint Mocha Frappuccino) and tasted slightly different than it always has at any of the Starbucks locations but it was still fine.“
“On occasion I have had the pleasure of eating here after a morning session at the gym. I love the smooth experience of ordering from the app and being able to just walk inside and pick it up and go sit down and eat! Staff is busy but friendly and studious in their duties, at least to me they were during my visits. Clean place too! I like a big glass of whole milk and a breakfast burrito ?????“