“This Culver's on Howell and Drexel is PHENOMENAL. I moved to the area and started going to this Culver's all year in 2023. And a couple times this month. Not once have I ever asked for a change or customization that they couldn't accommodate. They make me feel like I deserve their amazing kindness and service in their tone and service! Wow! Service like this at a fast food restaurant has not existed since the 50s lol. It seems like the work atmosphere is clean and considerate. Everyone that works there seems happy... I mean that is a feat to get every to pretend to be happy?... No, these folks are truly satisfied with their working environment and also seem to enjoy the culture that has been established by management. Culture is generally a top-down concept, so this is impressive. Thank you to the team at Culver's on Howell & Drexel for making me and my family feel special!“
“The employee I dealt with at the counter was friendly, energetic, and kind. My cheeseburger was prepared quickly as ordered but was definitely made with fresh ingredients. The fries were perfect. The restaurant was pretty clean which I appreciate! Will definitely be back! Great food as always!! (And if you don't have a greasy bag of fries, you missed out on something delish!)“
“Stopped in the night before Thanksgiving at around 730pm not realizing that they close at 8. Everything was off and they were getting ready to shut down. We were greeted immediately and told it was okay, they'd still take our order. Staff was super friendly and welcoming. As they prepared our food we were chatting and joking with them. They gave us a little history on their location which was pretty cool. The restaurant itself was very clean. From the walls, to the floor, the counters, all very clean. Food was great as well. We usually go to the 13th street location but will most definitely be coming to this location from now on. Thanks to the staff for the awesome service!“
“Shout out the the two working drive through on 01-14-23. I always just get turkey and Swiss. That isn’t an option anymore. Two seconds in figuring out what else I could want a gal came over the speaker and said she could make it for me. A+ going above and beyond to satisfy customer. That is customer service right there. Put her in charge“