Fast Food Restaurants near Port Washington

“Like many fast food places, this location has faced labor shortages BUT even with only 2 staff members, they were quick (as far as Arby's goes, they are known for quality over speed to begin with), accurate, and courteous. They are also raising money for Ozaukee Family Promise which is a tremendous fundraiser“

“We have always had great experiences at this Port Washington Culver's. The crew is consistently polite and hardworking, and the new managers are doing a wonderful job running the store. One off-day does not erase all the positive visits we have had, which is why this remains a five-star review.

I am leaving this note primarily as supportive feedback for the ownership and kitchen crew. I worked as a short-order line cook for a while, so I understand the day-to-day challenges of running a station.

During our meal, we ordered two servings of fried shrimp.

The shrimp arrived very dark and scorched because the fryer oil had run its course and the vat was likely set too hot. When we sent them back, the remade batch came out just as dark.

Hearing kitchen staff say the food should not have been returned is what really prompted me to write this, not out of frustration, but as a helpful coaching opportunity.

When we switched our order to hamburgers, the patties came off the flat-top charred as well, even though it was not a busy rush time.

Speaking from my own line-cook background, a couple of quick adjustments could help fix this during training:

1. Fryer Oil and Temperature Management: Once cooking oil breaks down, built-up sediment and degraded fats will burn breading long before the food is finished inside. Ensuring oil is filtered or rotated on schedule and testing the vat thermostats to keep them from overheating will easily bring the shrimp back to that light golden finish.

2. Flat-Top Timing and Heat Control: Having both the fry station and the grill station overcook food on the same ticket usually means surface temperatures were too high or timers were missed. Checking grill surface temps with an infrared thermometer and keeping cooks dialed into their turn times, especially during slower shifts, will stop patties from burning.

3. Pass Window Quality Checks: Having a shift lead or expeditor inspect any remade plate before it leaves the window protects both the restaurant and the guest.

Remakes are just an opportunity to get things right, and catching issues at the pass keeps quality consistent.

We have a lot of respect for everyone working here and truly appreciate the effort the new management team puts into this store.

We will gladly be back.“

“I've gotta say that the staff at this McDonald's is exceptional! They run a tight ship and seem to genuinely care, especially the woman who was running the place with military precision on the day we stopped by. She even gave us free cookies after we had to wait for them to reload the Diet Coke syrup. So nice! Perfect fresh fries, too. A really nice experience. Thank you!“

“Okay honestly…the “only”employee working when I came in today to order Subways New protein wraps was Phenomenal!! His name is MIKE!! It was about Noon-time and he had 3 customers ahead of me to take care of. He was very kind and respectful to each and every one of us! He hustled getting the orders done all the while being engaging as well! He spoke highly of his commitment to Subway and my protein wraps were delicious! He takes great pride in his job and representing Subway.
Get this guy up “ the ladder” quickly!!!
It’s been a long time since I experienced such GREAT SERVICE!!“

“Love this place, staff are class.“

“The subs are always hot, fresh, and packed with flavor. I generous they are with the ingredients—every bite is satisfying. The staff is friendly and quick, and the restaurant is clean. My go-to is the Hook & Ladder, but honestly, everything I've tried has been amazing. Definitely one of my favorite sub spots. Highly recommend!“

“Good food, good service! Nice car show“

“Kid-friendliness: We always like to interact with the kids. I want to thank all of you for your reviews, for some reason I can’t log into the google business account to reply to your comments. We love this community and my wife are in the store everyday and we love seeing your faces daily. We appreciate your support so much. God bless everyone one of you!!!!“

“I came with my sister who is disabled. She uses a walker. When we were leaving I went to get the car closer. She was outside waiting. An employee of yours Carsman I think his name is, came out to help her get in to the car. I can’t tell you out grateful we both were for his kindness. Thought you should know. He’s definitely a keeper!“

“I went here for the first time about 2 weeks ago and I had an amazing experience. The customer service was great! They were so nice to me even though I was picky about what I wanted to get. The food was also delightful, I will definitely be coming back again.“