Customers` Favorites
Customers` Favorites
“Food is amazing and the staff are always helpful and attentive.“
Customers` Favorites
“Caroline really makes this Hattie B’s a wonderful experience right from the very start! She is kind and is so helpful explaining the menu! First impression 11/10! I ordered the sandwich with a side of bacon grits and both were fantastic! I would highly recommend coming here if you visit Nashville. On the flip side, if you ever happen to find yourself in Maine, come visit me at Morning Moose Coffee! You won’t be disappointed!“
Customers` Favorites
“I can’t stop thinking about that chicken. Went to Bham for work and walked there twice to get it. Now I’m Finna fly back to Alabama just to have it again!“
Customers` Favorites
“Very cool spot. The artwork on the walls were pretty neat.... service was great and the food, to me, was spot on. I forget his name, but the cashier explained options to me and was patient while I decided and acted a lol slow at one point. Lol. Nice place and the portion sizes were appropriate.....“
Customers` Favorites
“Food was brought in for staff at our office and I was impressed! Service by delivery girl was excellent, food was amazing! I am hard to please but they wow’d me!“
Customers` Favorites
“Delicious chicken tenders we had,very fresh and crispy..Bobba tea was top notch..very clean and lit place !! Highly recommended“
Customers` Favorites
“Best fried chicken I have ever had.“
Customers` Favorites
“Great experience as usual! Evan was very cheerful and a delight!“
Customers` Favorites
“Ordered the grilled chicken salad and 10 of wings only. The wing flavors here are always good to me. The staff seems like they enjoy what they do. The salad came with tomatoes, onions, bell peppers and even let me add lemon pepper seasoning to the grilled chicken. Amazing experience for me. Would definitely go back“
Customers` Favorites
“Es bueno variar a veces, por esto fui a Pollo Lucas y degusté una delicia de pollo, te recomiendo visitarlo.“
Customers` Favorites
“I can’t stop thinking about that chicken. Went to Bham for work and walked there twice to get it. Now I’m Finna fly back to Alabama just to have it again!“
Customers` Favorites
“Food is always hot and fresh!!!!“
Customers` Favorites
“Best chicken salad Ive had with various selections of flavors. Love it“
Customers` Favorites
“We absolutely love this place, best wings in Fairhope!!!“
Customers` Favorites
“Best service around, good food and the staff are top notch.“
Customers` Favorites
“The manager went above and beyond to make sure my catering order was fresh, hot and on time! Chandria showed great customer service! She even stayed longer to make sure the order was handled properly. Thank you Chandria for making my experience a great one!“
Customers` Favorites
“I just absolutely love this place! The milkshakes are top notch and it's always clean and the food is delivered fast but very fresh.“
Customers` Favorites
“My food was good but the wait in the drive thru wasn’t . Wait was too long.“
Customers` Favorites
“Awesome people and food. just hate it's going to be 6 months for rebuild. I appreciate the friendships I have made there. Hopefully all will remain with company. Wesley is the best. I will take good care of the cow.“
Customers` Favorites
“Visited this restaurant a few weeks ago. Truly nostalgic! When i go back home to Birmingham i remember the days of going downtown for a haircut and then going over to this restaurant for a 6 piece wing meal all the way! It comes with fries and white bread smothered in ketchup and hot sauce. The aroma that comes off the bag is both sweet and spicy! The brown bag itself is warm and inviting. Over the decades i have had this same meal numerous times. The flavor is always the same from this location. Each time i go the line is out the door. However the system is in tact. The food comes out timely, hot, and ready to be devoured. This restaurant is one that belongs on the Birmingham bucket list of historic eateries. Visitors have to try it hands down!!!“
Customers` Favorites
“great store, fast service, hot food“
Customers` Favorites
“The food was good, just like I remember when I was a kid. The service was bar, none. The staff worked together. And I like to see a staff that has fun while working. This place was really clean, and even the bathrooms were clean. I would definitely be back. I got the dry rub chicken. The garlic parmesan and the lemon pepper and it mesh well with the original recipe.“
Customers` Favorites
“fast drive thru. this is consistently a good place“
“I went with my son and his class yesterday while on their field trip. Enjoyable experience, very helpful staff. It was kind of entertaining, there were several people ahead of me in line and the staff called "next person please" and even repeat it several times and customers would just stand there and not move up... My point being, that takes patience! Never heard anyone being disrespectful at all. Have a blessed day.“
“Tried it for the first time this evening. We had the Cajun tenders and they were outstanding!“
Customers` Favorites
“The Chick-fil-A at this location was amazing!!! Thank you Tucker!!
I have always regarded Chick-fil-A as a company that sets the standard for exceptional customer service, which is why my experience at Chick-fil-A in McCalla was so disappointing.
About a year ago, Sydney, the Marketing Coordinator at the McCalla Chick-fil-A, graciously offered our church, Friendship Baptist Church, 59 cards for free chicken biscuits to use on our church trip to the Ark Encounter in Kentucky. Because we were still in the planning stages, I was told there was no time restriction and that I simply needed to call when our departure date was finalized.
When it came time for our trip, I contacted Sydney, who informed me she was no longer in that role but assured me the offer would still be honored. She referred me to April, the new marketing representative. April was very kind and told me she didn't anticipate any issues but needed to discuss it with the restaurant manager before confirming.
Unfortunately, after waiting several weeks without hearing back, I contacted April again and was told that management had decided they no longer provide those promotional cards. Needless to say, I was extremely disappointed. More importantly, our congregation—many of whom are senior citizens—was disappointed because I had already shared the good news that Chick-fil-A would be providing complimentary chicken biscuits for our trip.
Thankfully, this story has a much better ending.
I reached out to the Chick-fil-A at Midtown Plaza in Birmingham and spoke with Tucker, one of the managers. After hearing what had happened, Tucker immediately stepped in to help. Not only did he honor the original commitment by providing the 59 breakfast cards, but he also contacted the Chick-fil-A in Kentucky to ensure they would accept the cards when our group arrived.
Tucker demonstrated the level of customer service that has made Chick-fil-A's reputation so strong. His willingness to help restored our faith in the Chick-fil-A brand.
As a person of faith, this experience reminded me that God always has a ram in the bush. While one location was unable to keep its promise, God provided someone else who could. Thank you, Tucker, for your kindness, integrity, and willingness to serve our church family. You made a lasting impression on all of us.“
“We only ate the chicken tenders, however they were some of the best we have eaten. Another gentleman picked up a fresh-made and baked pizza thst looked great. A lot of people picking up food! Service was great. The four rating was only due to the venue being a gas station (tho the station was clean and tidy, bathrooms in decent shape).“
Customers` Favorites
“Vestavia location has always been fantastic. It's rare I have any issues, but on those rare occasions they have taken care of everything. One time I accidentally hit I was there when I wasn't and needed them to wait and they did. Another time, I never hit I had arrived or even went close to there and my order had been made and been sitting for an hour, bc it took longer than I expected to get there. They remade it quickly. The manager on duty at the time was very kind. I hate I didn't get her name. Thank you guys for being awesome.“
Customers` Favorites
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“This was some of the best KFC I've eaten. Very clean store and great customer service. I will dine in at that location again.“