Customers` Favorites
Customers` Favorites
“Between the inconsistent food and sitting in the small drive-thru line for 30 minutes this morning I'm just gonna drive to the highway location and save myself time and a headache. Complaint #2 - I get you have to train workers that's everywhere. But when you ignore people at the counter inside till the line backs up to the door that's unacceptable. I ordered a Sausage Biscuit and Grits. It took them well over 5 minutes just to get me my food after I waited the same amount of time just to place my order. The drive through line was faster. Get some workers that actually care about the food and customers cause right now I don't think anyone at the place does.“
Customers` Favorites
“I don't know who that new black manager is but he means business. I don't normally do McDonald's orders when I door dash but if I do is only when I know he's there. Because he right up there waiting on his door dashers to come in and that lets me know that they should have someone dedicated on the front just for those orders cause alot of times the reason I don't take those orders is because there's not always someone up there in the front and the wait time is crazy. But I like this guy.“
Customers` Favorites
“I ordered online…. If the food is that amazing, I definitely cheated myself out of the full experience by not coming in! I will try to do that next time, because the food was so amazing that I definitely want to try everything else! Plus, you get generous portions. Excellent quality and service!!“
Customers` Favorites
“I. love. work. at. my. job“
Customers` Favorites
“The food is just ABSOLUTELY DELICIOUS!! I love all of the weekly specials they come up with! We’re really lucky to have Shoals Shack.“
Customers` Favorites
“Always Excellent Food, Delicious 🥰“
Customers` Favorites
“I’ve asked 2 people nicely for my cup and they just stared at me blankly. I understand the profession is hard, but you need a little bit of personality. Food is decent. I’ll consider this location again.“
“I went in for the first time today and absolutely love the store!!! I definitely would definitely recommend this store! Everyone was very nice and helpful!“
Customers` Favorites
“The food is great the service is wonderful we love coming here we tell all of our guests about this!“
Customers` Favorites
“just ate here for the first time and I highly recommend! Not only was the staff so sweet the food was amazing! It was cooked fresh as we ordered and everything was correct and tasted delicious!“
Customers` Favorites
“Our waitress at the florence blvd. Restaurant was absolutely Amazing. She is the sweetest . We were getting together for my mom's birthday(she passed away last year) this has always been a special time for us. . Wanted to give her recognition. Thank you to you all“
Customers` Favorites
“Great food at reasonable prices! We make special t t ips over to eat at the Florence AL cookout because its always clean and the folks working here are always so pleasant. Today Shawna waited on us and even came out to check on us and make sure everything was yo our order. We also love the atmosphere! Great job Shawna!!“
Customers` Favorites
“Absolutely amazing burgers“
“Tuesday August 23 We order from you guys every week, sometimes more often. Our food arrived 1 hour and 45 minutes later. The food was stone cold. Incorrect salad dressing, didn't bring the Sweet Tea we ordered and paid for. Folks we love your restaurant, but you have to do better than this“
Customers` Favorites
“The food is fresh, authentic, and delicious! You also can’t beat the service or having Jack himself check on you to be sure you are enjoying your meal. Highly recommend!“
Customers` Favorites
“Petersville location - I went in to order carry out, and Amanda took my order and got my food and drinks ready. I noticed that she has a disability but that didn't stop her from first even working but doing her job great! Give this girl a raise! God bless her and our food was delicious! Thank you Jack's and Amanda“
Customers` Favorites
“Shout out to Nyles that was working the window tonight! He has very nice and polite! I appreciate this because you don’t see that a lot anymore😊“
Customers` Favorites
“I really like Hardee's since they made changes to their menu. It can be a little pricey but they have deals all the time. Their breakfast is what I like best. The omelette biscuit is good and they brought back the cinnamon raisin biscuits which is delicious“
Customers` Favorites
“I just left there and ordered a large cone of ice-cream .Sad to say 4.35 it is not even ice cream any more near room temperature and will not melt the need to just close the door at this point. I wonder what the Hamburger is like .I will probably never go back because of that fake ice-cream that they sold me“
Customers` Favorites
“The staff at this restaurant are just amazing and so kind. I really appreciate the hospitality and effort they put into providing top notch customer service!“
Customers` Favorites
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“This place never disappoints!! If you haven’t tried it out yet, you need too!!“