Panda Express in Phoenix

“The teriyaki chicken was amazing… fried rice very tasty too, super fast and efficient service, good portion, only suggestion is to have more vegetables, need to be more balanced nutrition wise, although this might be out of their control cuz it’s franchise..:/“

“Just wanted to say Thank You for the convenience of being open on this 4th of July Holiday!!! I called to see if they were open and they are with normal hours ! 🤗 and Jason is the one that answered the phone , he was vey polite and even extended a happy 4th !! Thank you for being so nice!!“

“We rarely go out to dinner as a family but last Friday night we had a busy evening and no time for dinner. My husband loves orange chicken as do the kids and the chow mein is a favorite as well. It was a busy night at Panda. All the employees were busy. We placed our order and were able to get out of there fairly quickly. Once we got home we realized our order had gotten mixed up with the people in line ahead of us. Our kids are extremely picky! There was no way they were going to touch the chicken and mushrooms or even the mandarin chicken which I feel is pretty safe. I did have to go back to let them know we had the wrong order. The manager on staff took care of everything promptly and efficiently. He apologized and made it right. He made a lasting impression and while we do prefer to go to locally owned restaurants, we will come back to this location in the future just because of the customer service experience. Many times when businesses make a mistake they don’t take accountability and they don’t make it right. But this young man did and next time the kids want Panda, I’ll be more likely to say yes than no.“

“I stopped by during the lunch rush, so it was understandable that things were a little hectic. The dining area could have been cleaner, as several tables needed to be wiped down, and there was a short wait for clean forks. Once I got my food, though, the orange chicken was hot, flavorful, and enjoyable. Overall, the meal was good, but the dining area and utensil availability could be handled better during busy periods.“

“I had a great experience at Panda today. The customer service was truly a class act: Ashley, Jacqueline, and Philip all went above and beyond to make sure everything was smooth and enjoyable. The food looked very fresh, and there was plenty available for purchase, which made the whole experience even better. I really appreciated the professionalism and friendliness of the team. I’ll definitely be back!“

“It was my first time at this location. The service was good. I ordered the chicken teriyaki. The portions were generous. I gave 4 out of 5 stars because some of the white rice had brown pieces. I don't like brown pieces of rice in my white rice. See photos. I recommend this location.“

“Tonight’s dinner choice Panda Express.

Decided to get the pepper chicken, a double dose & chicken with green beans. Could not exclude the chicken eggroll, which was delicious. When it comes to getting moderately priced Americanized Chinese food you just can’t go wrong.“

“While purchasing a meal at Panda Express for a homeless individual, the supervisor kindly offered me a 20% discount without me asking. I truly appreciated the thoughtful gesture and the kindness shown. It made the experience even more meaningful, and I am grateful for the excellent customer service. Thank you ;)“

“Got food here after a long drive and was thoroughly exhausted and wanting something before I had to get right back on the road again.

Been a while since I had Panda Express, and I had been craving it since there are no locations at home.

Got some classic Orange Chicken and Chow Mein with a drink and all of it, as I had hoped, was delicious and magnificently cooked.

Absolute praise to the Cooks and Staff for such a refreshing lunch; I hope to be back at this wonderful location someday! :)“

“I was greeted by Anita, and I have to say, she had so much passion, energy, and compassion. She made us feel like she was inviting us into her own home and wanted to feed us like family. She patiently answered all our questions about our special dietary concerns, and honestly, it was so touching that it made us emotional.
When I asked her how I could show my appreciation, she simply said, “You being here means a lot to us.”
Panda Express wasn’t my first choice before I was just in a hurry and needed to eat. But because of Anita, I’ll absolutely be coming back. If anyone from corporate is reading this review, please do something to recognize her a raise, a promotion, something. She deserves it.“

“They messed up on my order and I came back with my food the lady at the register I'm sorry I didn't get your name she immediately apologized and offered to remake it fresh. She even let me keep the messed up order since I drove all the way back. I really like this location I never have a bad experience and I come here and order from this one a lot“

“Went through the drive through. I had to park and wait for my order, as there was a run on Teriyaki chicken that day. I was pleasantly surprised when they brought out my order to my car as soon as I parked. That didn't effect the taste of the food, after it's Panda Express. Always good.“

“They were extremely busy when we went in tonight, but the service was excellent and they didn't try to rush us. They had everything that we wanted and were friendly and helpful. I just wish I would've gotten names because they definitely deserve recognition.“

“I’m not sure if you guys have the same crew every night but the crew that you have on Monday, February 23, 2026 at 10 PM is the best crew every single time I go here and they’re there. They always are really good at the window and at serving the food and they just have a really good dynamic and structure.“

“Giselle E gave amazing customer service. She’s attentive and quick and funny according to my daughter. She speaks clear and concise and can crack jokes. My ten year old and I sat down to dine in and watched her and the rest of the team work quickly to work the customer line. We would highly recommend eating here.“

“Forget what other people who don't live on campus say about this place. I live on campus, the staff is kind and always offer samples to try new items. Yes mistakes can be made but the food is made cleanly and quickly. They work with a huge population of students to smoothly deliver food to the masses. Job well done.“

“The Staff Were Very Friendly and Helpful! The Food was Hot and Fresh! And, even though, it was close to closing time, they made Fresh food for us, after they ran out of what we wanted. Even after telling them, there was No Need for it, that we could choose something else!! I've been to A Few different Other Panda's, and the Employees, Have All Be Rude AF! Not here! They All Deserve A Raise!! 🙂 Recommend 10/10“

“Check for those extra charges.Food is not bad but the help are quite rude, if you ask for something to do or not, the ladies starting by the shift leader will give you plenty peppers in your sides.You can feel the tension in the people working, like walking in egg shells.Stopped only cause was on my route back home.No a fan of this location in particular.

Parking: Free and really scatter. Good luck.“

“Kayla was seriously amazing! She was so nice, funny, and made my whole experience so much better. Her positive attitude really stood out. Employees like her are the reason people come back. She definitely deserves some recognition! Give Kayla a raise!“

“I come to Panda Express at desert ridge marketplace all the time and I honestly always get the same thing — the Orange Chicken. It’s consistently great every visit: crispy, flavorful, and exactly what I’m craving. Fast service, reliable quality, and it never disappoints. That’s why I keep coming back.“

“Update 2026 - The customer service was good. I ordered the chicken teriyaki. The portions were generous. The food was delicious. I recommend this location.

This was my first time at this location. They did not disappoint. The customer service was good. I ordered the grilled teriyaki chicken and spring rolls. I got plenty of chicken. They were a bit stingy with the rice. The food was delicious. I will return again. I recommend this location.“

“Quick well cooked and tasty
Bonus - Mexican Fanta 👌🏼 🤤
Bathroom handy

🪑 do have finger nail on blackboard effect if pulled - handy for Halloween 🎃 coming“

“Was kind of losing my affinity for Panda, the location near me changed the way they made my favorite dish. I was ready to quit Panda altogether. Decided to give it one last shot and try this location instead and I'm glad I did! Food was great, service was fast and friendly.“

“It was my first time going to this place, the restaurant was clean, all that you can expect of an American chain restaurant, the thing that I liked the most is that the kitchen is on plain sight, that is something very important, because I don't trust in a restaurant that the kitchen is hidden in the back, like most Chinese cuisine restaurants, the service was nice, the food was ok, the price was very cheap for a large amount of food I have to tell, I got a bigger plate for 12 dlls and let me tell you, it didn't even fit on the tray.

Parking: Plenty of parking spaces.“