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“I eat here multiple times a week and its usually a great experience sometimes depending on the crew portions can be inconsistent but there are 3 team members that really make each visit a good experience and when I walk in and see any or all of them ik I'll be taken care of
This is a shout out to Maggie Roxanne and Gil thank you guys!!!!“
“We rarely go out to dinner as a family but last Friday night we had a busy evening and no time for dinner. My husband loves orange chicken as do the kids and the chow mein is a favorite as well. It was a busy night at Panda. All the employees were busy. We placed our order and were able to get out of there fairly quickly. Once we got home we realized our order had gotten mixed up with the people in line ahead of us. Our kids are extremely picky! There was no way they were going to touch the chicken and mushrooms or even the mandarin chicken which I feel is pretty safe. I did have to go back to let them know we had the wrong order. The manager on staff took care of everything promptly and efficiently. He apologized and made it right. He made a lasting impression and while we do prefer to go to locally owned restaurants, we will come back to this location in the future just because of the customer service experience. Many times when businesses make a mistake they don’t take accountability and they don’t make it right. But this young man did and next time the kids want Panda, I’ll be more likely to say yes than no.“
“Tasty Food, Great Service, But Watch Those Portions and Prices
Panda Express offers delicious dishes and the staff is incredibly friendly and helpful. However, I was a bit disappointed with the portion sizes compared to the prices. It felt like I wasn't getting enough for what I paid.
Also, getting basic necessities like napkins and sauces was surprisingly difficult. It almost felt like they were trying to charge extra for those.
Overall, it's a mixed bag. If you have a bigger budget or don't mind smaller portions, you might still enjoy it for the flavors and service.“
“We ordered a couple of Big Plate with half noodles and half mixed greens, along with three entrées: Original Orange Chicken, String Bean Chicken, and Teriyaki Chicken, plus unlimited drink refills. The flavors of all three chicken dishes were absolutely fantastic! We enjoyed our meal in the outdoor seating area, soaking in the perfect weather, the food truly complemented the entire experience. It was a wholesome protein-packed meal with plenty of broccoli, spinach, and chicken. The taste was unique and well-balanced; I’ve had Orange Chicken at many places, but Panda Express really stands out for its perfectly balanced flavor.“
“Got food here after a long drive and was thoroughly exhausted and wanting something before I had to get right back on the road again.
Been a while since I had Panda Express, and I had been craving it since there are no locations at home.
Got some classic Orange Chicken and Chow Mein with a drink and all of it, as I had hoped, was delicious and magnificently cooked.
Absolute praise to the Cooks and Staff for such a refreshing lunch; I hope to be back at this wonderful location someday! :)“
“There was one individual girl employee named Jasmine with a nice country accent that was the most hospitable and helpful and sweet person. The service just made the food taste weird and the environment too. But her smile and helpfulness made my night“
“They messed up on my order and I came back with my food the lady at the register I'm sorry I didn't get your name she immediately apologized and offered to remake it fresh. She even let me keep the messed up order since I drove all the way back. I really like this location I never have a bad experience and I come here and order from this one a lot“
“Its weird the people complaining about bad service because ive been living in the area for 5+ years and NEVER had a bad experience with PE they are always fast and super nice and talk very clearly Ive never had a rude experience or waiting for a long time literally im always treated quickly and nicely so idk but just speakimg on my experience everythings good“
“Good location. I don't like the manager. I seen him treat am employees very bad during the pandemic. I called corporate and complained. But who knows if he got fired or not. He should have been. The food is great tho. The employees you can see are very nice and polite and clean.“
“Went through the drive through. I had to park and wait for my order, as there was a run on Teriyaki chicken that day. I was pleasantly surprised when they brought out my order to my car as soon as I parked. That didn't effect the taste of the food, after it's Panda Express. Always good.“
“Came in shortly before close and the restaurant was out of the food I was looking to order. The associate Andres and the other workers made my order fresh without complaint. I know it’s not convenient to make food as you’re cleaning the kitchen and restaurant, so it was appreciated :) great service.“
Chinese • $
“Forget what other people who don't live on campus say about this place. I live on campus, the staff is kind and always offer samples to try new items. Yes mistakes can be made but the food is made cleanly and quickly. They work with a huge population of students to smoothly deliver food to the masses. Job well done.“
“The Staff Were Very Friendly and Helpful! The Food was Hot and Fresh! And, even though, it was close to closing time, they made Fresh food for us, after they ran out of what we wanted. Even after telling them, there was No Need for it, that we could choose something else!! I've been to A Few different Other Panda's, and the Employees, Have All Be Rude AF! Not here! They All Deserve A Raise!! 🙂 Recommend 10/10“
“Check for those extra charges.Food is not bad but the help are quite rude, if you ask for something to do or not, the ladies starting by the shift leader will give you plenty peppers in your sides.You can feel the tension in the people working, like walking in egg shells.Stopped only cause was on my route back home.No a fan of this location in particular.
Parking: Free and really scatter. Good luck.“
“They were extremely busy when we went in tonight, but the service was excellent and they didn't try to rush us. They had everything that we wanted and were friendly and helpful. I just wish I would've gotten names because they definitely deserve recognition.“
“The best mushroom chicken and rice bigger plate ive had in a long time this location on 7th Ave and southern gave me a fresh and delicious plate 5 stars shout out to the night crew working today 9-30-25 went thru around 1030 if yall want fresh delicious food with great customer service pull up to this location in South Phoenix 💯👌🏾😋“
“I’m not sure if you guys have the same crew every night but the crew that you have on Monday, February 23, 2026 at 10 PM is the best crew every single time I go here and they’re there. They always are really good at the window and at serving the food and they just have a really good dynamic and structure.“
“I work at Desert Ridge so I come here about 3 times a week. Here’s what I have to say:
This location is the absolute best. I love the quality of the dining area and the food. Using the Panda rewards app is also great-I didn’t know about it until the staff explained it to me and now I save so much money.
I love the staff here too- they’re so kind and friendly! Vincey and Valentina are super fun to chat to when I see them. I love the community they have behind the counter.
10/10 would highly recommend!“
“Went here to eat with my mom. I asked for a plate and it turned out to be a bigger plate at checkout. Only received 1 fortune cookie for 2 people. The girl at the checkout had a bad accent and I couldn't understand her. The grilled teriyaki chicken tasted bitter. They gave us kid cups for our soda.“
“**** Manager was listening and taking care of the customer needs - dish that I like wasn't available at the time he had the cook make it fresh. Super busy night but, staff was still smiling and moving the line quickly. 9/27 8:00pm
* Very disappointed from the visit last night.. what a difference it makes when the manager cares for their customers and hands on helping the staff.. but, not this time.. after paying my bill I waited 20 minutes for the cook to make my dish while my rice and cheese rangoons getting cold in the same box on the back counter waiting. Finally, when my dish was ready set in the back counter I had to tell the server to please complete my order. She put one side dish in the box and handed to me, i show her my receipt and told her I paid for two side dish plate. She fixed the plate with attitude. I had my 8 yrs old grandson with me waiting and that time his food got cold waiting also. Poor service and quality not happy visit. 10/2 7:30pm“
“It was my first time going to this place, the restaurant was clean, all that you can expect of an American chain restaurant, the thing that I liked the most is that the kitchen is on plain sight, that is something very important, because I don't trust in a restaurant that the kitchen is hidden in the back, like most Chinese cuisine restaurants, the service was nice, the food was ok, the price was very cheap for a large amount of food I have to tell, I got a bigger plate for 12 dlls and let me tell you, it didn't even fit on the tray.
Parking: Plenty of parking spaces.“
“Was kind of losing my affinity for Panda, the location near me changed the way they made my favorite dish. I was ready to quit Panda altogether. Decided to give it one last shot and try this location instead and I'm glad I did! Food was great, service was fast and friendly.“
“I actually stop going to this location due to rudeness and incorrect orders ALL THE TIME. BUUUUUT Lucia and Leslie charged that! Their service and attitudes were so sweet and refreshing. Very efficient, even offered plates, which they usually always forget!❤️ they are an amazing asset to the team, treat them right! I'll be back! Great job ladies! God bless“
“If you’re craving Chinese food or just really need a solid carb fix, this Panda Express is a lifesaver. It’s one of the few places in the airport where you can actually get a decent bowl of rice or noodles rather than just sandwiches and burgers. It’s located in Terminal 4 (near Gate A8), so it’s a great 'comfort food' stop if you’re flying American or Southwest. Quick service, and the food was fresh despite how busy the terminal was.“