Subway in Phoenix

“Me and my buddy came in looking for a good spot to eat and this Subway did not disappoint. The food was fresh and delicious, the place was clean with a nice atmosphere, and the staff gave amazing service. Definitely one of the best subway visits we've had!“

“We flew in last week and were excited to hit up a Subway nearby. I found this location on google maps and was surprised to see the high ratings as most subways are rated pretty low. We ordered through the app outside the location, and as soon as we walked in we were impressed with how clean it was. We didn’t ask the name of the manager, but he was working along side his crew, making sure the area was spotless right after customers had left. He asked us if we had ordered already through the phone, and when we told him we did, he dropped what he was doing and made our order right there and then. What we were told was going to be a 30 min wait turned into 5 mins. They carried awesome attitudes and made our day even better than it was with their cheerfulness. Thanks guys, best of luck moving forward“

“I’ve been to this Subway a few times now and it’s honestly one of the better ones. The workers are always chill and respectful, and they don’t rush you even when there’s a line. They actually listen and get the order right, which I feel like shouldn’t be rare, but it is.
The food is always made right too. Nothing looks sloppy or thrown together, and they don’t skimp on stuff. Everything just looks fresh and put together the way it’s supposed to be.
The place itself is clean, which is a big thing for me. The counters and prep area always look taken care of, and the whole spot just feels comfortable to be in.
Overall it’s just a good experience every time I go. Good service, good food, and no weird attitudes. I’d definitely come back.“

“Stopped by Subway today and had a really good experience. The sandwich was fresh, the veggies were stocked well, and the staff were friendly and quick even during a busy time. Everything was made exactly how I asked, and the store looked clean too. Definitely one of the better Subway visits I’ve had recently!“

“This is my favorite Subway in Arizona! Not only is the place always nice and clean, but Crystal and her crew are always phenomenal! I went to this location last night, Tuesday 3/24/26. Crystal, the manager, and her employee Natalie were not only fast and efficient, but they both made the experience a fun one! They were happy and smiling, super polite and engaging.
I love this Subway and I'm so glad it's so close to home!
Keep up the great work!“

“Walked in Tue evening. Had a tuna on flatbread toasted sandwich. All the toppings were super fresh. :)Tasted great! Quick service with smiles and just great customer service over-all by Jennifer and her crew. Great experience! Thank you! I'll be back!“

“Matt and the other two girls that work there I forgot their name (I'm sorry) are just unbelievably helpful they are the best at what they do there always cleaning keeping the play spotlesss they greet you when you come in and treat you like family just something that you don't get anymore in this life I want to thank you guys so much for what I think is the best Subway in Phoenix arizona. I'll continue to drive all the way from where I live at 43rd avenue and Bell to come to you to get my food.“

“Been to this location multiple times and the food is always very good. Service inside is very nice, outside it's a little less to be desired, but the subway has no control over that.
I personally always end up getting a meatball sub and I've never really had a complaint.“

“I wanted to order a buy one foot long get one free that I saw on the website, so I downloaded the app and ordered a foot long combo. I thought that one foot long had to be ordered on the app and the second one in the store , but I was mistaken. However, Kirsten honored the deal for me anyway and we received amazing service on top of that very kind gesture. Thanks, Kirsten! You rock! Will absolutely be back again. ❤️“

“Like others say, this location is the best. I’m very thankful I live so close. The employees are always extremely friendly and truly seem like they love their job. It’s refreshing. They seem to take pride in being a “sandwich artist” and all the veggies are always neatly put away and fresh.“

“Walked in at lunchtime and it was very busy the male team member that helped us was very attentive and helpful. He was obviously so busy and stopped to greet us help us and speak to us with eye contact. He was alone and still was able to be courteous! Wish I would have got his name!!!“

“I always go to the Subway everybody there is very professional great customer service! Melissa Jesus the manager and Pedro is always kind and help me out right away! Very positive energy I’ll definitely come back. Recommended Subway to everybody. Thank you very much for a great experience.!😌“

“Freddy at Subway was absolutely incredible! He went above and beyond to make our experience amazing from start to finish. He greeted us with a big smile, made our sandwiches with care, and had such a positive attitude that it really stood out. You can tell he genuinely enjoys what he does and cares about his customers. Our food was fresh, delicious, and perfectly made — but it was Freddy’s kindness and energy that truly made the visit special. Subway is lucky to have him!“

“I have visited this location several times for lunch. The workers there were friendly, efficient and most of all went above and beyond to ensure i have a great sandwich and experience. Needless to say im going to be a regular here for sure.“

“Ilisha and Matt gave us the best service we’ve ever had at the subway in our entire lives eating at Subway’s. They went above and beyond to be friendly, kind, and accommodate our cravings, even as picky as we were lol. They did it with a smile on their face and now we have the most amazing midnight snack to put us to bed. Thank you guys so much for making our night!“

“The manager her is amazing very nice welcome me with a smile fast service gentleman at the register also very polite and fast first subway i ever been to that operates like Jimmy John's subs so fast you will freak great job manager keep up great work BTW I was stopping her to rest and get lunch and waiting for A load“

“This store was spotless! The little lady in here had the greatest service I have experienced in a very long time just a beautiful soul very sweet girl big beautiful smile right before closing I was very impressed by her attitude and how clean the location was,Im telling you I was absolutely amazed!!👌if I could give her 10 stars ✨⭐ I would . Great job sweet heart you Rock!!⭐“

“I loveeee this subway and all the employees they have are so nice! Today was a bit different experience. A guy was let go and I gotta say that was probably a GREAT decision to do so. He doesn’t not belong in customer service. Screaming and cussing and throwing things around on his way out then came in again running his mouth. The customers and other staff members should not have had to deal with or witness the horrible display of character that man has, didn’t catch his name but did snap a few pics. I have a voice recording but unable to really hear everything that was going on.“

“Atreyu was awesome enough to keep me coming back! I'm a pain and get all of the toppings on my sub. Not only was everything end to end, but he got all of them on there without leaving a mess. He helped us out with our coupon and recommended the new limited cookie. 10/10 service, even with a picky kid.“

“This is subway location is the best!!! The people are all very friendly and kind. They are attentive and have great customer service! I want to give a shout out to Mary Angel and Galilea for their help today. If it wasn't for their help and the crew in this location I would have spent an entire 12hr shift at work with no meal but they helped me out and I wanted to thank them!!! So thank you so much and have a wonderful day!!!“

“Was greeted immediately as we walked in.Employees who assisted us today at 6:41PM were very friendly and knowledgeable of coupons. The place was clean and that’s important. The service was quick and easy to place. This is not our first time here and the Customer Service is always great. The other most important thing is that all of their veggies on the line looked fresh. Most definitely will return. Thanks for the great experience.

Dietary restrictions: Fatty liver“

“It's a basic sandwich shop. Most flavors feel like they were dialed in at some sort of sandwich lab to appeal to a broad swath of people.

As far as Subway shop goes, it's as good as any. Stars given are how this Subway compares to other Subways I've gone to.“

“Customer service in 2024 is key to keeping me coming back Nubia was amazing, she took time to make my sandwich to perfection. She conversed and it was genuine. She smiled which is so rare! Please take time to invest in this employee she will represent your business like it’s her own.“

“BEST SUBWAY AROUND. Staff is always super friendly. They make a sandwich the way one should be made and as if they were going to eat it themselves!!! Lots of toppings, good amount of sauce and everything spread evenly. :) I always drive the extra miles to go to this Subway if I can.“

“Very nice staff and clean well kept location. They were friendly and polite while making our sandwiches. Other locations are either out of ingredients or have staff that don’t seem to want to be there but this location was different. Would definitely recommend“

“You MUST come in and see Gina (the manager)!!!! Such wonderful service, very friendly, and by far the best sandwich maker I have encountered at Subway! My sandwich was not only tasty, but it was well put together. Thank you, will definitely be back for more!“

“Whose idea was it to get rid of the underlayment plastic wrapper that the sandwiches are put on when being made and then placed into the larger plastic wrappers when wrapping the sub up to take it to go?

Without that underlayment wrapper, now all the sauces, vinegar, and oil get all over the place, making a mess. Now we have to second guess and think twice about taking a sandwich to go to the office, because now it's going to make a horrible mess.

Maybe that under wrapper was implemented for a reason in the first place, and that reason is:
1. cleanliness on the cutting board when the sandwiches are made
2. it keeps all the sauces and vinegar from getting all over the place when taking this out to go and eating it at a table

Either it was some bright idea by the new private equity owners to try to save a couple cents, maybe, or they thought it was aesthetically pleasing. Both are wrong. Totally needs to be reversed. Horrible decision. Bring it back so we stopped making a mess all over the place and we can actually get subs to go.

Thank you for attention to this matter.“

“I visited this Subway around 5:32, and the cashier was an incredibly sweet and helpful young woman. I asked if she could mix sriracha and chipotle since I thought Subway had discontinued buffalo sauce, and she went out of her way to let me know they actually still carry it. Her service was fast, friendly, and genuinely thoughtful. She truly made the experience better and showed real care for customers. It’s clear she takes pride in providing great service, and it didn’t go unnoticed. Highly appreciated! 12/23/25“

“I never thought I’d be writing a review for a Subway, but Matt genuinely made the experience worth it. After a long flight, my family and I had a lot of orders and were pretty exhausted. Matt was incredibly patient, respectful, and accommodating the entire time. He never rushed us, listened carefully, and put real effort into every sandwich. You could tell he worked hard and actually cared about giving us a good experience.

Because of Matt, this Subway turned into a memorable spot for me and my family. His attitude and kindness made a simple meal feel genuinely pleasant. Huge thanks to him.“

“This is one of the best Subways I've been too, although there was one employee he went above and beyond! His name is Jason and he was so kind and efficient even when he was the ONLY one working! I hope his work gets recognized, there's not many good employees now a day!“

“This location of The Subway Brand, was Amazing, the Lady at the helm, so courteous, nice, and very Friendly, all by herself, took my order very professional, mind you, as my order was in the toaster promptly went to the person in line, you know the drill. I do not remember the Lady's Name, but Kudos to You, Fabulous Job that Day, Absolutely Fabulous Indeed.Thank You Very Much. You Are Appreciated and may God Richly Bless Your Life.....“

“Did you get a footlong today? I did thank you to Madam Angel, who was patient with me and caring about the delay with the subway system, not giving my order early to prep. She was so cool and caring. I appreciate you and thank you for chatting with me, I'm sorry your coworker hasn't shown up for their 4pm shift. Hope you don't get left alone.
She is super cool and even made her first rsck of fresh bread, rock on girly, ?“

“I didn't get my large cup with my order back on August 15, which is okay because I didn't know I was supposed to get one even though I ordered a meal and a Happy Gilmore 2 cup as well

Today, August 25, I ordered the exact same order, got my large cup this time but my sandwich was not toasted“

“This is a very nice location with delicious food and excellent service. I love Subway sandwiches and this location does them right. I was curious about the roasted garlic aioli, which I hadn't tried before, so the owner gave me some as a side free of charge! She shared with me a little about the location's story. In particular, their customer base has dropped since the nearby BBB Fashion closed, so they've started some promotions like offering a free cookie with any sub addon (avocado, bacon, etc.). If you're in the area, you really should check them out. You won't be disappointed! (And, in case you're wondering, no, I am not being compensated in any way for this review.)“

“Came to this subway out my are due to another one in my area was out of stock on multiple products.
But this subway was amazing! The workers were so friendly and accommodating in what you wanted and how much or making sure they took there time to make each sandwich keep in mind I had 4 foot longs.. when checking out is what I loved most, she asked if we had any coupons and I didn’t but she looked around to see if she had any she could use for me and I was so please just the time to take to do that!!
Keep up the good work.“

“Although the wait was long I enjoyed the kindness of David and Ingrid. It’s lunch hours and they had lots of online orders plus in store customers. They handled everything so well and went above and beyond to greet and thank their customers for coming in.“

“I been coming to this particular Subway location since my High school days. I have never been disappointed. The sandwiches are delicious and the customer service is great!! They also have a variety of party trays for a family gathering or event. 😊“

“This store is pretty awesome (even dealing with my sour attitude, my apologies to the nice gentleman who had to deal with me). My online order was initially made incorrectly but when I called down there they fixed the order and had it ready for me when my partner got there. Their app deleted items off my usual sandwich which wasn’t their fault and I did give them unnecessary attitude about the sandwich being “wrong” again but they had done nothing wrong and it was 1.the apps mistake for deleting items I had on my sandwich and 2. My fault for not double checking it. I would definitely recommend here just for how understanding and respectful the staff is no matter what.“

“I haven't been to Subway in at least 8 years and I was pleasantly surprised to find out that the same owner owns the subway and another one on Union Hills. Everything was easy and they made great sandwiches and they were friendly and quick and I highly recommend that you stop by for in the mood for Subway“

“Most are quick to review bad service. Tonight Kayla worked her butt off. The other employee called out sick and Kayla was left alone. Between walk ins, call ahead orders, online orders she handled it all with grace and humor! You have a great employee with Kayla! She killed it tonight. And those of us in line were amazed watching her work!!!“

“This is my go-to Subway because it's close and the staff are always really cool. They can come off as rude, but that's only when customers are holding up the line by talking on their phones or not knowing their order. I've used the online pick up, and they've always got the order correct.“

“The young man whose name I think was Kaden, was very nice and helpful when making my sandwich. I had a few questions and he happily answered them and made the experience well worth it. There was another worker, a lady with colored hair and beanie who I didn’t get the name of, was also just as great. The food was very good, did not disappoint. I definitely will be going here again in the future.“

“So lately, I haven’t gotten good service at this location. Thankfully, when I went on February 4 around 6 PM I was received by two lovely workers. I could only remember the girls’s name which was Desi. Her and the white guy she was working with had such a positive attitude.they were friendly and detail oriented. I hope they are still there when I order subway again.“

“Riylie at Subway is seriously amazing. She has such a positive attitude and makes you feel welcome the second you walk in. Her sandwich-making skills are super fast, but she still pays attention to every detail and makes everything perfect. The service is always friendly, efficient, and professional. You can tell she really cares about doing a great job. If you get your sandwich made by Riylie, you’re in good hands!“

“Just wanted to let everyone know that Justin is the best sandwich artist working there! He makes all the sandwiches I've had there neatly and as if he was making it for himself. He is seriously underpaid for how much care he puts into his work. Usually people that are good like this, never stay for long because they are happy and motivated to be exceptional. He definitely should get paid more because I need him to keep making me sandwiches!! LOL“

“I had to walk out of Subway on 7 th st and Dunlap for poor customer,attitudinal problems , being obviously high while fixing my sandwiches & touchiing all kinds of things in front or in the back out of site and not wanting to change their gloves without giving a rude attitude or justify while they dont need too so i left and drove out of my way to the next nearest subway and AMEN.....i wanna give a huge Thank-you to Kris & Adriana for always being the epitome of what a ex subway Manager being myself would be honored and lucky to have on my Team. EVERY TIME I GO THERE ITS CLEAN & IN ORDER. Without a doubt these two are a rare asset to have this subway franchise and I pray the Owner / Manager is recognizes.“

“The gal that rang me up didn't ask me for my phone number. So I could get my rewards, so I asked her to rering it up so I could put my rewards in come to find out she didn't ring up a meal.
2 bags of Potato Chips and a medium drink coming to $8.07.
When she rang it up, she rang up a six inch cold cut trio bag of potato chips and a medium drink.It came to ridiculously overpriced $13.79 Subway is getting to be ridiculously overpriced“

“I go here for lunch everyday, I work for the post office delivering mail. I’ve tried jack in the box consistently and it makes me sick when I get back to delivering. Subway doesn’t. Staff treats me good, kinda like I work they’re hahaha.“

“Yesterday I got my release from the hospital after gallbladder surgery. So today was I starving...not wanting food too heavy, I remembered soup at Subway ?. But 3 subways I went to had no soup made. None interested in making some. After rudely being told no three times I REALLY WANTED THE SOUP LOL. These employees were so very nice even though not having soup made, willingly took the extra step. To anyone 1 ORDER OF SOUP, a waste of energy its only soup. But to this hangry individual who wasn't feeling good these guys need recognition. THANK YOU SUBWAY , you're saving the world one soup or sub at a time! ?? Also to Angelina a special thanx, I hear the third times a charm NOT TRUE, fourth store shout out! YOU'RE AWESOME.“

“I frequent this subway for my lunch break. When I go during lunch, it’s super busy. However, the employees work quickly and accurately to get orders out. Sometimes their demeanor can be neutral rather than upbeat, but I’ve never had a negative experience.“